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Help! Getting Popups When I'm Not Online!


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4 replies to this topic

#1 lime

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Posted 23 March 2006 - 08:11 PM

about every 30 minutes an ad comes up saying that my three day trial (i don't remember seeing or hearing the name Moviepass untill the popups came) has expired. I can't close until i click a button and listen to some lady talk and pretend that she has a soul. this lasts for about 1.5 minutes. the name of the product is movie pass. the worst thing about these popups is that they is impossible to ignore because they inturupt whatever you are doing (annoyingly) and you can't minimize them. please help me!
p.s: the web site is www.moviepass.tv

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#2 quietman7

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Posted 24 March 2006 - 09:01 AM

A quick search shows moviepass associated with a number of porn related sites. Going to these sites can result in all sorts of malware being downloaded on your system so its hard to say what you have without looking deeper into your system. I also found that it could be related to a program called Movieland. If you have this program there are instructions on how to remove it here: http://www.vcn.com/knowledgebase/article.php?id=422

If don't have that program or your still having problems after following those removal instructions, then I suggest you read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have not been replied as this makes it easier for them to identify those who have not been helped.
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#3 TAK123

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Posted 26 March 2006 - 03:15 AM

I`m a Newbie, We came across this site while trying to remove "movieland". Thanks to quietman7, we followed the instructions and removed this very nasty piece of work. Many thanks to "quietman7" and this site.
TAK123 :thumbsup:

#4 TrevorB

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Posted 06 April 2006 - 01:21 AM

Moviepass is a questionable program to say the least. I've been looking into it and there's a lot of people who have this on their computers and have no idea why - there's 50 plus people on Yahoo Answers alone.

It seems to download itself then sit in the background for 3 days after which time increasingly frequent pop-ups start appearing demanding payment as the 3 day free trial has expired. From what I gather these pop-ups are threatening to damage peoples credit ratings if they don't pay.

The only way to contact customer support is to subscribe and the only way to cancel is to subscribe.

I'm not 100% certain but I it seems a very strong possibility that Moviepass is Movieland under a new name. Movieland operated until recently from the US, Moviepass is based in London (or at least the Whois entry indicates so).

If anyone has this program it seems highly unlikely that it's the result of someone on your computer having visited questionable sites - I've heard of cases where it's been installed on office computers when the office is closed and on home computers in the middle of the night.

Anyway, adware, spyware and virus scans have little effect. Doing a system restore works and the link that Quietman mentions has instructions for deleting the files.

I've put together a more detailed step by step guide for beginners to experts which is here... http://profend.com/answers/moviepass.html

Apparently the way the site operates is illegal and they cannot force people to pay up as there's no license agreement and therefore no contract. This is just what I've been told and as I'm not a legal expert I don't know how true this is.

Hope this is of use to someone.

#5 quietman7

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Posted 06 April 2006 - 04:27 AM

From the information that I have gathered, Movie Pass and Movieland both appear to utilize MediaPipe software and download technology. MediaPipe does not fully disclose what it is installing, does not completely remove all components and "obligations" during the uninstall process, and modifies other software without disclosure.

MediaPipe is bundled with mpp2pl.exe (a peer-to-peer file-sharing client) and itbill.exe (a payment system) which appears to be responsible for popping up requests for payment. This is disclosed in the EULA, and the behavior is mentioned on the website, but is not clearly disclosed to the user during the installation process.

According to Movieland's website and MediaPipe's EULA (End User License Agreement), Movieland reserves the right to continue to charge the user even if he has uninstalled the software. MediaPipe requires the user to visit a website to cancel the "trial obligation."

See here and here.

BTW nice self-help guide TrevorB. Thanks for sharing.
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