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Hewlett-Packard Advisor


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#1 gangnamstyleena

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Posted 24 November 2012 - 02:38 PM

Every since my computer was hijacked the Hewlett-Packard Advisor box display is in my screen and keeps searching, I cannot get on the internet, I have to type internet in on the box in the left hand corner, to get anywhere, I know very little about computers, I am ashamed to say. I've tried to click help, and tried to move the box it won't go anywhere it just keeps winding. What can I do to fix this? here is a message that came up? ee the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

Edited by hamluis, 27 November 2012 - 07:57 AM.
Moved from Vista to Am I Infected - Hamluis.


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#2 buddy215

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Posted 24 November 2012 - 05:22 PM

You can uninstall the HP Advisor from the Add/ Remove programs. I did on my HP.

When you had malware...hijacker...what did you do to remove it?
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 gangnamstyleena

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Posted 25 November 2012 - 11:35 PM

Hi! I was reading the forum from someone else that had the same problem and tried it, I used the combofix, and download rooter. Thank you for the info on the Hewlett-Packard advisor...

#4 buddy215

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Posted 26 November 2012 - 06:49 AM

What is download rooter? Risky using Combofix without guidance and following the advice given for other users.

I suggest you post a new topic in Virus, Trojan, Spyware, and Malware Removal Logs - BleepingComputer.com
or in the Am I infected? What do I do? - BleepingComputer.com forum for a more thorough look for malware that may still be on your computer.

Mod Edit: Topic moved to Am I Infected - Hamluis.

Edited by hamluis, 27 November 2012 - 07:58 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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