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Security Update fails


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#1 AirViking

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Posted 24 November 2012 - 11:01 AM

Greetings. Everything appears to run OK, but Window Updater keeps wanting to do a security upgrade which constantly fails. I'm very concerned because I do on-line banking, shopping etc.

Running Windows XP Home Edition Ver2002, SP3
ESET Smart Security

Any help is appreciated!

-Lars

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#2 boopme

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Posted 25 November 2012 - 09:31 PM

Hello are you getting any error messages you can share?

Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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#3 buddy215

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Posted 25 November 2012 - 09:57 PM

Locate the installation error code that your computer recorded when the installation problem occurred. To do this, follow these steps:
  • Click Start, click All Programs, and then click Windows Update or Microsoft Update.
  • Click Review your update history. A window opens that shows all the updates that are installed and those that did not install successfully on the computer.
  • In the Status column, locate the update that did not install, and then click the red X.
    A new window opens that displays the installation error code.
  • Note the error number so that you can type or paste it into the search box in the next procedure.
Next, see whether the Windows Update Troubleshooter can determine which steps that you can take to try to resolve this problem. To use the Windows Update troubleshooter, follow these steps:In the window that contains the installation error code, click Find Solutions.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 AirViking

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Posted 26 November 2012 - 09:32 AM

Hmm...Problem went away! I swear I've had this issue for the last several weeks, have run Eset scans and Combofix scans several times. Yesterday I wanted to get the exact wording of the message I get when the update fails so I could post it here....and it installed! :thumbup2:

Viruses must be REALLY scared of you guys. :woot:

Catcha later,

-Lars




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