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How to get rid of annoying screen?


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7 replies to this topic

#1 MickinPlymouthUK

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Posted 23 November 2012 - 11:50 AM

Hi, this annoying screen has started appearing whenever I log onto Internet Explorer and i don't know how to get rid of it, any suggestions?
I updated my Adobe Reader recently and I think it somehow rode in piggyback on it, it seems to be trying to bully me into installing Google Chrome as my preferred browser or something, but I don't want it.
The screen is not too serious a problem because I can click to get off it, but it's as intrusive as a crackhead at a vicar's tea party-

Posted Image

Edited by MickinPlymouthUK, 23 November 2012 - 11:53 AM.


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#2 boopme

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Posted 23 November 2012 - 12:10 PM

Hello.. When you updated there was a box that needed to be Un checked that said "Install Google Toolbar"..
Go into Control Panel >> Add / Remove Programs and uninstall the Google Toolbar ,then reboot.

Edited by boopme, 23 November 2012 - 12:12 PM.

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#3 MickinPlymouthUK

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Posted 23 November 2012 - 05:36 PM

Hello.. When you updated there was a box that needed to be Un checked that said "Install Google Toolbar"..
Go into Control Panel >> Add / Remove Programs and uninstall the Google Toolbar ,then reboot.


No joy..:(
I did that but it still keeps appearing, it must have somehow latched onto my system like a sheep tick and won't let go!
Any more suggestions how I can zap it?

#4 boopme

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Posted 23 November 2012 - 07:57 PM

Let's do a System Restore to a date before the update.
Windows XP System Restore Guide


If still no joy,run these..

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

>>>>>

Posted Image Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

>>>
Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When the scan is complete, click OK, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
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#5 lti

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Posted 23 November 2012 - 10:30 PM

That "Install Google Chrome" button appears whenever you open Google in any browser other than Chrome. It is normal.

#6 boopme

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Posted 23 November 2012 - 10:57 PM

Not on my machines with IE or Opera
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 MickinPlymouthUK

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Posted 24 November 2012 - 02:30 PM

I think I might have got rid of the annoying screen touch wood; I'm on AOL so I searched around and clicked a "make AOL your home page" button and it seemed to work!
Lesson learnt- in future I shan't install any updates for anything until i've first checked that they won't be carrying any unwanted gunk in with them..:)

Edited by MickinPlymouthUK, 24 November 2012 - 02:31 PM.


#8 hamluis

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Posted 24 November 2012 - 05:30 PM

To do that...you must exercise the "custom install" option when downloading.

And...watch the files being downloaded...if you see something being installed that you did not want...simply abort the install.

Louis




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