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Posted 23 November 2012 - 04:43 AM
Posted 23 November 2012 - 01:32 PM
Posted 26 November 2012 - 04:32 AM
I'm not an expert in Office but what, if any, basic trouble shooting have you tried?
As an example;
What happens if he properly logs out of his sessions?
Are the same versions of office and fonts found on both systems? (Office isn't necessarily updated when windows is.)
If he saves a document before closing a session and re-opens it does the same issue occur?
Are the default page layouts at the remote system set to use the font he wants?
Hope this helps or at least points you in the right direction.
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