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Start screen unusual


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2 replies to this topic

#1 akc123

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Posted 21 November 2012 - 02:53 PM

I am an idiot who most likely destroyed a perfectly good computer by playing around, not having the vaguest idea of what I'm doing. Having gotten a new computer for my Bday on 10/9, I have screwed it up as well. The Geek squad said bring it in and lord knows what they will charge, if what I've done can be fixed. Totally computer unsavvy, if anyone has the time to call collect ? (don't even know if that's an option with a cell phone) - I'd rather have one of you tell me I've ruined another one then pay the Geek squad any more. My computer opens to a start that doesn't even look right, everything boxy with no colors. Doesn't even appear to be connected to the network, won't diagnose any problems as 'an error ocurred while trouble shooting', so my ? is have I just ruined a brand new computer beyond repair. Any help would be so much appreciated. Arleen Conner

Edited by bloopie, 21 November 2012 - 03:36 PM.
Mod Edit: Removed phone number. ~bloopie


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#2 Queen-Evie

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Posted 21 November 2012 - 03:40 PM

What did you do to "destroy" the computer? What exactly is destroyed? We will be able to better help you if you give us some details about what is and is not working.

#3 boopme

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Posted 21 November 2012 - 03:44 PM

Can we also fet some info..


Are you able to run this.

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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