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BSOD & two of the same display adapters


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#1 TilsWife

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Posted 21 November 2012 - 03:31 PM

I am try to work on my brother's family computer. It is a Acer laptop running Vista. It BSOD - no error code given Stop:0x0000008E (0XC0000005, 0X82269157, 0X98DA291C, 0X00000000) I've tried to do last known config.,(in safe mode) to do system restore but it tells me there is no restore point. Ran AVG virus scan, Acer eRecovery Management gives me a Empowering Technology is not ready.

Installed Bluescreenview but nothing shows up. No showing in dump files.

I'm in device manager right now and in display adapters there is two of the same devices. Could this be part of the problems? Any information on how to get this fixed would be very helpful. My nephew loves to play games so this could be trouble.

Thank you

Edited by TilsWife, 21 November 2012 - 05:21 PM.


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#2 hamluis

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Posted 21 November 2012 - 04:57 PM

Two adapters normally show up...when video supports dual monitors.

Louis

#3 TilsWife

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Posted 21 November 2012 - 06:58 PM

Any ideas on fixing BSOD?
:lmao:

#4 hamluis

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Posted 21 November 2012 - 08:58 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis




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