Posted 21 November 2012 - 12:45 PM
I have Vista Home Premium and my computer has not been booting up (black screen). I have on occasion received a 'interactive logon process initialization has failed' message. (followed by Please consult the envent log for more details).
I am not real computer savvy, but am nervous about losing my info on computer. I can cut the computer on and off several times, and after a couple of tries, the computer will log on.
Any current fixes out there and should I try to back up before I do anything?