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Windows Media Player Inop

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#1 dtop


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Posted 23 March 2006 - 01:10 PM

Received a e-mail with a video attachment and when i went to view it a error message states "media player encountered an unknown error" (c00d11cd). I don't use the player because i am not into playing music on the computer. when i try to open it from the task bar it comes up, but when i try to open it i get the same error message. on my add/remove programs it show that i have microsoft windows media video 9 vcm installed. thank you for any help. :thumbsup:

Edited by dtop, 23 March 2006 - 01:12 PM.

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#2 stevealmighty


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Posted 23 March 2006 - 02:34 PM

Most typically an error in WMP is caused by an unsupported format, meaning that the file you are trying to open isn't recognized by WMP (Windows Media Player). You could try saving it to your desktop (or hard drive, just remember where you put it), and opening it in a different player (like real player, or quicktime, both of which are free downloads). After you save it, but before you play it, be sure to scan it with your antivirus to make sure it's safe, and not really a virus (better to be safe than sorry).

Hope it helps!
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