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Google redirects, high cpu usage


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5 replies to this topic

#1 ttleser

ttleser

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Posted 20 November 2012 - 09:24 PM

All,

It appears I've gotten a virus or malware.

I've got the following issues:

* Google redirects to advertisement websites.
* Audio commericals play without IE open.
* Explorer.exe process increases memory usage.

I was experiencing an issue with random popups and missing start menu programs. I found an article on the web to get the missing start menu programs back. I've verified my hosts file hasn't been changed. I've looked in the run key in the registry and I don't see anything amiss.

Here's about my computer.

Windows 7 w/sp 1
No virus scanner installed
Using Windows firewall
No other browser other than Internet Explorer


Help?

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#2 boopme

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Posted 20 November 2012 - 09:35 PM

Welcome ttleser, I'd like to run a few tools and see how it is.

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

>>>

Please Download

TDSSkiller


Launch it. Click on change parameters-Select TDLFS file system

Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.

>>>>>
Please download aswMBR ( 4.5MB ) to your desktop.
  • Double click the aswMBR.exe icon, and click Run.
  • When asked if you'd like to "download the latest Avast! virus definitions", click Yes.
  • Click the Scan button to start the scan.
  • On completion of the scan, click the save log button, save it to your desktop, then copy and paste it in your next reply.

>>>>


ESET ONLINE


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ttleser

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Posted 21 November 2012 - 05:04 PM

Thanks for the quick reply!

I've downloaded the MiniToolbox and ran it. I've got the report file (if you want me to post it).

I've downloaded the TDSKiller.exe and attempted to run it several times, however nothing shows on the screen. I tried after several reboots without success. Nothing shows in running processes for it.

I did not continue with the rest of the apps as I didn't know if you wanted this done in a specific order.

Please advise.

#4 boopme

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Posted 21 November 2012 - 11:36 PM

Sorry about the delay holiday stuff.

Post the Mini

Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.


If it fails move on to the rest.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ttleser

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Posted 22 November 2012 - 11:39 AM

Happy Thanksgiving!

TDSSKiller would run then close after 1-2 seconds, nothing showed on the display.
MBR ran, but appeared to have had issues. Results below.
Ran ESET. It ran and found 5 infections. Results below.
Attempted to run FixTDSS.exe, but just like TDSSKiller it ran for 1-2 seconds showing nothing then the process closed.

Found some posts online about TDSSKiller and FixTDSS not running. Some suggested to rename them to a random name. That did not work. I also tried booting up into safe mode and running the renamed copies, still same results.

Do you want me to post the output of the MiniToolBox? My public IP is listed, so I'm hesitant to post it unless told to do so. **EDIT** OOps, missed that you asked for it. It's attached:

MBR Output:
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7601 

device: opened successfully
user: error reading MBR 
error: Read  The handle is invalid.
kernel: error reading MBR 



ESET Output:
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe	a variant of Win32/HiddenStart.A application	cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe	a variant of Win32/HiddenStart.A application	cleaned by deleting - quarantined
C:\Users\Administrator\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\42\3ed3bd6a-44a903af	a variant of Java/Exploit.CVE-2012-1723.DJ trojan	deleted - quarantined
C:\Users\hleser\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\32\470b0c20-158b8856	a variant of Java/Exploit.CVE-2012-1723.DJ trojan	deleted - quarantined
C:\Windows\Installer\c3f859.msi	a variant of Win32/HiddenStart.A application	deleted - quarantined

MiniToolBox Output:
MiniToolBox by Farbar  Version: 10-11-2012 02
Ran by Administrator (administrator) on 21-11-2012 at 16:55:10
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ============================== 

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1       localhost127.0.0.1       localhost
127.0.0.1       localhost127.0.0.1       localhost

========================= IP Configuration: ================================

Intel(R) WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.2.1 publish=Yes
add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0
add address name="Local Area Connection" address=192.168.2.15 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : HeatherLaptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 8C-A9-82-B4-0C-C5
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 8C-A9-82-B4-0C-C5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel(R) WiFi Link 1000 BGN
   Physical Address. . . . . . . . . : 8C-A9-82-B4-0C-C4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::355a:38b0:5437:4566%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.2.54(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, November 21, 2012 4:50:07 PM
   Lease Expires . . . . . . . . . . : Thursday, November 21, 2013 4:50:07 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.2
   DHCPv6 IAID . . . . . . . . . . . : 244099458
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-B1-ED-33-14-FE-B5-B9-BC-E6
   DNS Servers . . . . . . . . . . . : 24.247.24.53
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 14-FE-B5-B9-BC-E6
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8D1FCEFC-4ED2-4D18-BD09-A13388F1301B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 25:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:20b4:a9b1:b8ad:c170(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::20b4:a9b1:b8ad:c170%33(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  vip01bycymi.bycy.mi.charter.com
Address:  24.247.24.53

Name:    google.com
Addresses:  2001:4860:400a:800::1000
	  74.125.225.32
	  74.125.225.40
	  74.125.225.39
	  74.125.225.36
	  74.125.225.46
	  74.125.225.37
	  74.125.225.33
	  74.125.225.41
	  74.125.225.35
	  74.125.225.38
	  74.125.225.34


Pinging google.com [74.125.225.133] with 32 bytes of data:
Reply from 74.125.225.133: bytes=32 time=25ms TTL=52
Reply from 74.125.225.133: bytes=32 time=27ms TTL=52

Ping statistics for 74.125.225.133:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 27ms, Average = 26ms
Server:  vip01bycymi.bycy.mi.charter.com
Address:  24.247.24.53

Name:    yahoo.com
Addresses:  98.138.253.109
	  98.139.183.24
	  72.30.38.140


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=47ms TTL=49
Reply from 98.138.253.109: bytes=32 time=44ms TTL=49

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 47ms, Average = 45ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...8c a9 82 b4 0c c5 ......Microsoft Virtual WiFi Miniport Adapter #2
 14...8c a9 82 b4 0c c5 ......Microsoft Virtual WiFi Miniport Adapter
 13...8c a9 82 b4 0c c4 ......Intel(R) WiFi Link 1000 BGN
 11...14 fe b5 b9 bc e6 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 33...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1     192.168.2.54     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link      192.168.2.54    281
     192.168.2.54  255.255.255.255         On-link      192.168.2.54    281
    192.168.2.255  255.255.255.255         On-link      192.168.2.54    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.2.54    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.2.54    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0      192.168.2.1  Default 
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 33     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 33     58 2001::/32                On-link
 33    306 2001:0:9d38:953c:20b4:a9b1:b8ad:c170/128
                                    On-link
 13    281 fe80::/64                On-link
 33    306 fe80::/64                On-link
 33    306 fe80::20b4:a9b1:b8ad:c170/128
                                    On-link
 13    281 fe80::355a:38b0:5437:4566/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
 33    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/21/2012 04:50:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2012 08:34:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16455, time stamp: 0x507284ba
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x01282c28
Faulting process id: 0x1b6c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/20/2012 07:22:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16455, time stamp: 0x507284ba
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000409
Fault offset: 0x005d2c28
Faulting process id: 0x15e0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (11/20/2012 07:16:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2012 10:19:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000004e4b4
Faulting process id: 0x2b8
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (11/20/2012 09:37:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/19/2012 09:02:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2012 08:45:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2012 00:57:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (11/12/2012 11:07:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (11/21/2012 04:51:59 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005

Error: (11/21/2012 04:51:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (11/21/2012 04:50:59 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (11/20/2012 08:03:57 PM) (Source: Service Control Manager) (User: )
Description: The Windows Installer service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.

Error: (11/20/2012 08:03:47 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/20/2012 08:03:32 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\ADMINI~1\AppData\Local\Temp\mbr.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (11/20/2012 07:55:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (11/20/2012 07:55:41 PM) (Source: Service Control Manager) (User: )
Description: The Dell DataSafe Online service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/20/2012 07:55:35 PM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/20/2012 07:17:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.


Microsoft Office Sessions:
=========================
Error: (11/21/2012 04:50:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2012 08:34:41 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.16455507284baunknown0.0.0.000000000c000040901282c281b6c01cdc77e62a6fda2C:\Program Files (x86)\Internet Explorer\iexplore.exeunknown9e8a8df6-337b-11e2-9e26-14feb5b9bce6

Error: (11/20/2012 07:22:25 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.16455507284baunknown0.0.0.000000000c0000409005d2c2815e001cdc77d9b8171c5C:\Program Files (x86)\Internet Explorer\iexplore.exeunknown86251465-3371-11e2-9e26-14feb5b9bce6

Error: (11/20/2012 07:16:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2012 10:19:57 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ntdll.dll6.1.7601.177254ec4aa8ec0000005000000000004e4b42b801cdc72f9e7d72d5C:\Windows\Explorer.EXEC:\Windows\SYSTEM32\ntdll.dllbe0a1c56-3325-11e2-a218-14feb5b9bce6

Error: (11/20/2012 09:37:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/19/2012 09:02:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2012 08:45:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/13/2012 00:57:54 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (11/12/2012 11:07:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2012-11-20 20:03:32.337
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\ADMINI~1\AppData\Local\Temp\mbr.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-20 20:03:32.298
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Users\ADMINI~1\AppData\Local\Temp\mbr.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 8.2.2)
AccelerometerP11 (Version: 2.00.11.22)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Reader X (10.1.4) MUI (Version: 10.1.4)
Advanced Audio FX Engine (Version: 1.12.05)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 130.0.331.000)
Click to Call with Skype (Version: 5.5.8013)
Consumer In-Home Service Agreement (Version: 2.0.0)
Cozi (Version: 1.0.6505.38692)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.1)
Dell PhotoStage (Version: 1.5.0.66)
Dell Stage (Version: 1.5.201.0)
Dell Stage Remote (Version: 2.0.0.43)
Dell Support Center (Version: 3.2.6032.55)
Dell VideoStage  (Version: 1.2.0.1712)
Dell Webcam Central (Version: 2.00.44)
DeviceDiscovery (Version: 130.0.465.000)
DeviceManagementQFolder (Version: 1.00.0000)
eBay (Version: 1.4.0)
Family Tree Maker 2011 (Version: 20.0.368)
FamilySearch Indexing 3.13.1 (Version: 3.13.1)
Google Chrome (Version: 23.0.1271.64)
Google Update Helper (Version: 1.3.21.123)
GPBaseService2 (Version: 130.0.371.000)
HP Color LaserJet CM2320 MFP Series 3.1 (Version: 3.1)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Deskjet & Photosmart Printer Driver Software 13.0 Rel. A (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet Pro 8100 Basic Device Software (Version: 25.0.617.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
hppCLJCM2320 (Version: 003.001.00097)
hppFaxDrvCM2320 (Version: 003.000.00001)
hppFaxUtilityCM2320 (Version: 003.001.00095)
hppFonts (Version: 001.001.00061)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
hppManualsCM2320 (Version: 003.001.00087)
hppQFolderCM2320 (Version: 1.00.0000)
HPProductAssistant (Version: 130.0.371.000)
hppScanToCM2320 (Version: 003.001.00090)
hppSendFaxCM2320 (Version: 003.000.00001)
HPSSupply (Version: 130.0.371.000)
iCloud (Version: 2.0.2.187)
Intel PROSet Wireless
Intel(R) Control Center (Version: 1.2.1.1007)
Intel(R) Management Engine Components (Version: 7.0.0.1144)
Intel(R) Processor Graphics (Version: 8.15.10.2321)
Intel(R) PROSet/Wireless WiFi Software (Version: 14.00.1000)
Intel(R) Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Intel(R) WiDi (Version: 2.1.41.0)
Intel(R) Wireless Display
Internet Explorer (Version: 8)
iTunes (Version: 10.7.0.21)
Java Auto Updater (Version: 2.0.3.1)
Java(TM) 6 Update 24 (64-bit) (Version: 6.0.240)
Java(TM) 6 Update 24 (Version: 6.0.240)
Junk Mail filter update (Version: 15.4.3502.0922)
LogMeIn (Version: 4.1.1868)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
MarketResearch (Version: 130.0.374.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 8.0.50727.42)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Mocha TN5250 for Vista (Version: 1.8.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Neverwinter Nights Gold Edition
NVIDIA 3D Vision Driver 268.30 (Version: 268.30)
NVIDIA Control Panel 268.30 (Version: 268.30)
NVIDIA Graphics Driver 268.30 (Version: 268.30)
NVIDIA Install Application (Version: 2.265.41.0)
NVIDIA Optimus 1.0.21 (Version: 1.0.21)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6830)
NVIDIA Update Components (Version: 1.0.21)
Quickset64 (Version: 11.0.10)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.6312)
Scan2PC (Version: 1.3.0.21)
SF_CDA_Software (Version: 130.0.396.000)
Sheet Music Now Viewer 8.3.2.0 (Version: 8.3.2.0)
Shop for HP Supplies (Version: 13.0)
Sibelius Scorch (ActiveX Only) (Version: 6.2.0)
Skype™ 5.10 (Version: 5.10.116)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.469.000)
Synaptics Pointing Device Driver (Version: 15.1.15.0)
TeamSpeak 3 Client
TightVNC 2.0.3 (Version: 2.0.3)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VLC media player 2.0.2 (Version: 2.0.2)
WampServer 2.1
WebReg (Version: 130.0.132.017)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
World of Warcraft (Version: 4.3.0.15050)
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 52%
Total physical RAM: 4010.17 MB
Available physical RAM: 1889.26 MB
Total Pagefile: 8018.54 MB
Available Pagefile: 5592.41 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.27 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:446.11 GB) (Free:285.04 GB) NTFS

========================= Users: ========================================

User accounts for \\HEATHERLAPTOP

Administrator            Guest                    hleser                   
IPAD Sync                LogMeInRemoteUser        UpdatusUser              


**** End of log ****

Edited by ttleser, 22 November 2012 - 11:40 AM.


#6 boopme

boopme

    To Insanity and Beyond


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Posted 22 November 2012 - 01:39 PM

Hello, I wouldlike to get a deeper look. Perhaps there is a hidden rootkit at fault.

Please follow this Preparation Guide and post in a new topic.
Include this link back to here...

http://www.bleepingcomputer.com/forums/topic475997.html/page__pid__2902904#entry2902904

Let me know if all went well.
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