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TDX.SYS problem Cannot get online HELP


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#1 ldsbusha

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Posted 20 November 2012 - 07:52 PM

I have a Dell Vostro 1510 running Win 7 Home Premium upgrade from Vista, that I want to give to my daughter (don't sigh and shake your head) unfortunately I couldn't get it to run any faster than molasses in January so I took Comodo off and replaced it with one of my 3 licenses of Bitdefender Total Security 2011. It cured what ailed it (a virus) and it sped it up as if it were new. Then I found out I cannot get on the internet so I go onto another computer and and read what I could get my hands on. I found Fix Internet Connection after Malware Removal - Select Real Security did everything it said. I tried to search for the tdx.sys as it tell you to and there was none. Since then I have been trying to find a REAL tdx.sys file that is NOT attached to some stupid software that A. I don't need and B. Wants me to buy it BEFORE it fixes anything! I then figured that I could find the file on my Acer that has factory installed Win 7 Home Prem and put it in the C:\Windows\system32\Drivers. After doing so I went and ran the FSS program again and things did get better! Now the tdx.sys is no longer missing but there seems to be a problem with opening the tdx service.
I ran the FSS program again and it is copied and pasted here:

Farbar Service Scanner Version: 09-11-2012
Ran by Carrie (administrator) on 20-11-2012 at 14:24:28
Running from "G:\"
Windows 7 Home Premium (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Dnscache Service is not running. Checking service
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

tdx Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open tdx registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open tdx registry key. The service key does not exist.

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error.
Attempt to access Yahoo.com returned error: Other errors
IE proxy is enabled.

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

I have I have spent close to 12 hours on this problem over 2 days. I have posted this on 2 tech forum sites which received lots of views but no replies.
FYI: I own 4 computers a couple of tablets and smartphones, and help run a family municipal accounting (Marge 2012) software company (Townhall Software Inc) (Run by 3 generations of WOMEN since our Dad died). I have spent a good 30+ years on computers building, updating, tutoring people on, fixing etc. so I am computer literate (as opposed to a rock) which means I am not a tech geek (in my mind) and I probably know enough to screw it up real well
:busy:

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#2 a_cup

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Posted 20 November 2012 - 08:41 PM

Hi idsbusha..

Try unchecking use a proxy server and see if internet works for you...

Open IE and click on tools>>click internet options>>select the 'connections' tab...Under the 'Local Area Network' section click 'LAN settings' when the new box opens look Under the 'Proxy Server' section..uncheck the 'Use a proxy server for your LAN...click okay and close.



Post back let us know..

Pauline

#3 ldsbusha

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Posted 20 November 2012 - 09:28 PM

I tried unchecking the proxy server and still I am stuck at "Identifying" the same problem as before. I should say that the computer sees my network, can communicate with the router (linksys E3200) since it asked for the password and I can push the button and it gets it from the router. The troubleshooter is a waste of time. Any other instructions I am so willing to try anything (short of pitching it out the front door)
Carrie

#4 narenxp

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Posted 20 November 2012 - 10:22 PM

Do not run any other fixes when i'm helping you.

Download

TDX.reg

Launch it and click YES

Restart the PC and post the new farbar service scanner log.

#5 ldsbusha

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Posted 21 November 2012 - 12:43 AM

I am doing what you say only. I also had deleted my networks previously to stop the "identifying" per a request of another post to help BEFORE you first posted. I can go in and add the network through the "connect to a network" if you need me to.

I think we are getting closer to a resolution to the problem! here is the last farbar service log:
Farbar Service Scanner Version: 09-11-2012
Ran by Carrie (administrator) on 20-11-2012 at 23:44:21
Running from "G:\"
Windows 7 Home Premium (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

tdx Service is not running. Checking service configuration:
The start type of tdx service is OK.
The ImagePath of tdx service is OK.


Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error.
Attempt to access Yahoo.com returned error: Other errors


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

Edited by ldsbusha, 21 November 2012 - 12:49 AM.


#6 narenxp

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Posted 21 November 2012 - 12:59 AM

Click on startmenu and type

cmd

Right click on it and select run as administrator and run these commands

net start tdx
net start dhcp


Post here if you receive errors running the commands

#7 ldsbusha

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Posted 21 November 2012 - 01:22 AM

should I be at a c: prompt or it came up as c:\Windows\system32? If I run them under the C:\Windows\system32 I get "System error 193 has occurred ***is not a valid win32 application. On the net start dhcp I get this error "System error 1068 has occurred. The dependency service or group failed to start"

Edited by ldsbusha, 21 November 2012 - 01:27 AM.


#8 narenxp

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Posted 21 November 2012 - 01:37 AM

Press Windows+R key and type

devmgmt.msc and click ok

On top,click on VIEW-SHOW HIDDEN DEVICES

Expand non plug and play drivers

Right click on NetIO Legacy TDI Support Driver-Uninstall

Restart the PC,post the new FSS log

#9 ldsbusha

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Posted 21 November 2012 - 02:05 AM

Farbar Service Scanner Version: 09-11-2012
Ran by Carrie (administrator) on 21-11-2012 at 01:07:47
Running from "C:\Users\Carrie\Desktop"
Windows 7 Home Premium (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

tdx Service is not running. Checking service configuration:
The start type of tdx service is OK.
The ImagePath of tdx service is OK.


Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error.
Attempt to access Yahoo.com returned error: Other errors


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#10 narenxp

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Posted 21 November 2012 - 02:19 AM

Did you find NetIO Legacy TDI Support Driver in device manager?

Can you run the commands again? Still same error?

Download

mini toolbox

Checkmark following boxes:

List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List restore points

Click Go and post the result.

#11 ldsbusha

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Posted 21 November 2012 - 02:37 AM

The NetO Legacy TDT Support driver is NOT in the device manager. The errors were still the same as above. Result of toolbox:
MiniToolBox by Farbar Version: 10-11-2012 02
Ran by Carrie (administrator) on 21-11-2012 at 01:39:34
Windows 7 Home Premium (X86)
Boot Mode: Normal
***************************************************************************
========================= IP Configuration: ================================

Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)
Dell Wireless 1395 WLAN Mini-Card = Wireless Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : CarrieDellVostro
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-23-4E-86-39-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-23-4E-86-39-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-21-70-D0-32-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...00 23 4e 86 39 4c ......Microsoft Virtual WiFi Miniport Adapter
11...00 23 4e 86 39 4c ......Dell Wireless 1395 WLAN Mini-Card
10...00 21 70 d0 32 d2 ......Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 03 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/21/2012 01:39:33 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/21/2012 01:39:33 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/21/2012 01:10:39 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/21/2012 01:10:39 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/21/2012 01:08:45 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/21/2012 01:08:45 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/21/2012 01:06:40 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/20/2012 11:46:43 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/20/2012 11:46:43 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/20/2012 11:43:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (11/21/2012 01:37:05 AM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:
%%193

Error: (11/21/2012 01:37:05 AM) (Source: Service Control Manager) (User: )
Description: The NetIO Legacy TDI Support Driver service failed to start due to the following error:
%%193

Error: (11/21/2012 01:36:52 AM) (Source: Service Control Manager) (User: )
Description: The NetIO Legacy TDI Support Driver service failed to start due to the following error:
%%193

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%1068

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:
%%193

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The NetIO Legacy TDI Support Driver service failed to start due to the following error:
%%193

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%1068

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:
%%193

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The NetIO Legacy TDI Support Driver service failed to start due to the following error:
%%193

Error: (11/21/2012 01:36:42 AM) (Source: Service Control Manager) (User: )
Description: The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (01/23/2011 08:30:04 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/23/2011 08:30:02 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.

Error: (06/12/2010 04:31:38 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 60 seconds with 0 seconds of active time. This session ended with a crash.

Error: (06/08/2010 01:13:56 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 10 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/30/2010 05:30:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 4 seconds with 0 seconds of active time. This session ended with a crash.

Error: (11/29/2009 05:17:33 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 0 seconds with 0 seconds of active time. This session ended with a crash.


CodeIntegrity Errors:
===================================
Date: 2012-11-21 01:38:20.352
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-21 01:38:20.321
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-21 01:06:21.634
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-21 01:06:21.618
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-21 01:05:08.519
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-21 01:05:08.503
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-20 23:42:24.918
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-20 23:42:24.902
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-20 23:33:11.274
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-11-20 23:33:11.243
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\wininet.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

aaa
ABBYY FineReader 6.0 Sprint (Version: 6.00.2146.41621)
Acrobat.com (Version: 1.7.258)
Adobe AIR (Version: 1.5.3.9120)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.1.53.64)
Adobe Flash Player 10 Plugin (Version: 10.1.102.64)
Adobe Media Player (Version: 1.8)
Adobe Reader 9.4.1 (Version: 9.4.1)
BitDefender Total Security 2011 (Version: 14.0.21)
Business Tools Launcher (Version: 1.00.0000)
Cisco EAP-FAST Module (Version: 2.1.3)
Cisco LEAP Module (Version: 1.0.12)
Cisco Network Magic (Version: 5.5.9118.2)
Cisco PEAP Module (Version: 1.0.13)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.40.2.0131)
Data Access Objects (DAO) 3.5
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 3.1.5907.29)
Dell Touchpad (Version: 7.1.102.7)
Dell Wireless WLAN Card Utility (Version: 4.170.77.13)
DHTML Editing Component (Version: 6.02.0001)
Fingersystem Ipen Driver
Java Auto Updater (Version: 2.0.1.2)
Java™ 6 Update 18 (Version: 6.0.180)
Java™ 6 Update 7 (Version: 1.6.0.70)
Junk Mail filter update (Version: 15.4.3502.0922)
LastPass (uninstall only)
Lernout & Hauspie TruVoice American English TTS Engine
Lexmark Tools for Office (Version: 1.24.0.0)
Logitech QuickCam Software (Version: 8.47.0000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office FrontPage 2003 (Version: 11.0.8173.0)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.51204.0)
Microsoft SOAP Toolkit 3.0 (Version: 3.0.1325.4)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Native Client (Version: 9.00.1399.06)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.1399.06)
Microsoft SQL Server VSS Writer (Version: 9.00.1399.06)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Mozilla Firefox (3.6.15) (Version: 3.6.15 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Netflix in Windows Media Center (Version: 2.0.0.0)
Network Magic (Version: 5.5.9118.2)
NVIDIA Drivers
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PCStitch Pro 9 (Version: 9.01.05)
Personal Ancestral File 5
Personal Entertainment Launcher (Version: 1.00.0000)
PixiePack Codec Pack (Version: 1.1.1200.0)
Product Support Launcher (Version: 1.00.0000)
Pure Networks Platform (Version: 11.2.9117.0)
QuickSet (Version: 8.2.20)
QuickTime
Realtek High Definition Audio Driver
Snagit 9.1.3 (Version: 9.1.3.19)
Swiftebook (Version: 1.00.0000)
System Requirements Lab CYRI (Version: 4.4.16.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
WeFi 3.10.0.10 (Version: 3.10.0.10)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinUtilities 7.0 (Version: 7.0)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zoo Tycoon 2 - Ultimate Collection (Version: 1.00.0000)
========================= Restore Points ==================================

13-09-2012 21:26:49 Scheduled Checkpoint
17-11-2012 15:10:53 Scheduled Checkpoint

**** End of log ****

#12 ldsbusha

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Posted 21 November 2012 - 03:55 AM

I am heading to bed since it's nearly 3 a.m. I will be good to go in another 6-7 hours :blink: I am so very appreciative of your hard work and patience and am glad I found a techy to really help and not just tell me things anybody would know with my experience (that's why I put it on the post) I was hoping to keep the well-meaning-think-their-a-geek types scared off. So far it has been only a couple of those replies and I thank them then go on. Bleepingcomputer may be going on our company website since this has been by far the best of the 3 I posted to. Thanks again and I am off to bed!

#13 ldsbusha

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Posted 21 November 2012 - 11:47 AM

I am back on now and would like to continue when you want to

#14 narenxp

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Posted 21 November 2012 - 03:49 PM

The NetO Legacy TDT Support driver is NOT in the device manager. The errors were still the same as above


Please do not wait for me to ask all questions.You have to post here if you have any issues following my help.

When i ask you to uninstall NetIO Legacy TDI Support Driver you could have said that you are not seeing it in device manager.

Download

legacy tdx
TDX

Launch them and click YES

Restart the PC and see if you can find it in device manager

Edited by narenxp, 21 November 2012 - 03:54 PM.


#15 ldsbusha

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Posted 21 November 2012 - 04:19 PM

I am not sure how it got misunderstood but I DID see it and uninstalled it per your instructions. Then when you asked if it was there AFTER I uninstalled and rebooted and followed your instructions it was no longer there. I am sorry if I misread or mislead you. I will continue to tell you everything I am seeing.

The Legacy tdx has come up and said Registry Error Cannot import C:\Users\Carrie\Desktop\LEGACY_TDX.reg Error Accessing the registry. The TDX went on fine do you still want me to reboot and see if the NetO is in the directory?




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