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tdx.sys problem on Dell laptop


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#1 ldsbusha

ldsbusha

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Posted 20 November 2012 - 03:37 PM

I have a Dell Vostro 1510 running Win 7 Home Premium upgrade from Vista, that I want to give to my daughter (don't sigh and shake your head) unfortunately I couldn't get it to speed up so I took Comodo off and replaced it with one of my 3 licenses of Bitdefender Total Security 2011. It sped it up as if it were new so then I cannot get on the internet so I go onto another computer and and read what I could get my hands on. I found http://www.selectrealsecurity.com/fix-internet-connection did everything it said. I tried to search for the tdx.sys as it tell you to and there was none. Since then I have been trying to find a REAL tdx.sys file that is NOT attached to some stupid software that A. I don't need and B. Wants me to buy it BEFORE it fixes anything! I then figured that I could find the file on my Acer that has factory installed Win 7 Home Prem and put it in the C:\Windows\system32\Drivers. After doing so I went and ran the FSS program again and things did get better! Now the tdx.sys is no longer missing but there seems to be a problem with opening the tdx service.

I ran the FSS program again and it is copied and pasted here:

Farbar Service Scanner Version: 09-11-2012
Ran by Carrie (administrator) on 20-11-2012 at 14:24:28
Running from "G:\"
Windows 7 Home Premium (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

tdx Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open tdx registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open tdx registry key. The service key does not exist.

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error.
Attempt to access Yahoo.com returned error: Other errors
IE proxy is enabled.

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

Since I am desperate and have a 13 yr old who can't wait I have posted to 3 different forums (Tech Support Forum, My Bleeping Computer, & Tech Support Guy.  I will list here the suggestions and what is happening:
1. I have tried "unchecking use a proxy server" No change still stuck at "Identifying"
I have I have spent SEVERAL hours on this problem over 2 days. Please be the one that can help. I have both (the Dell that has the problem and my working Acer laptop) computers side by side so I can do things faster. I am willing to work with anyone.

FYI
I own 4 computers a couple of tablets and smartphones, and help run a family municipal accounting software company (Run by 3 generations of WOMEN since our Dad died). I have spent a good 30+ years on computers so I am somewhat computer literate which means I probably know enough to screw it up real well :wacko:
:busy:

Edited by ldsbusha, 20 November 2012 - 09:53 PM.


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