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boot problem TR/Agent 57344.26


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4 replies to this topic

#1 anathema83

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Posted 20 November 2012 - 08:26 AM

Hi,

I'm having a serious problem with my system. Doesn't want to boot. I get error c000021a Fatal System Error (oxc0000001 0x00100430).

Yesterday I've installed Avira Internet Security. Told me that I had TR/Agent.57344.26. It was stored in my C:\users\......\AppData\Local\Temp in svchost.exe which was trying to establish connection to interned. I also get another messages that I don't remember now, but it was about the same TR/Agent. I also noticed a strange files on my every disk (something like ______.ctr - don't remember extension?? but it was something connected to screensaver). I couldn't remove those files, because they were blocked by svchost.exe.

After scan Avira told me to reboot so I did and now my computer doesn't boot. I get the error I posted on the begging.

Anything I can do to regain access to my computer?

I have Windows 7

Thanks in advance

Edited by anathema83, 20 November 2012 - 08:27 AM.


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#2 boopme

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Posted 20 November 2012 - 10:36 PM

I have asked another to look here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Farbar

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Posted 21 November 2012 - 10:19 AM

Hello anathema83,

Welcome to the forum.

Please download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

#4 boopme

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Posted 21 November 2012 - 12:17 PM

Hello, Just letting you know I moved this to the Virus, Trojan, Spyware, and Malware Removal Logs forum,where it will stay.
>>>>>>
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Farbar

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Posted 26 November 2012 - 03:57 AM

This thread will now be closed due to lack of activity.

If you need this topic reopened, please send me a Private Message and I will reopen it for you.

If you should have a new issue, please start a new topic.

Every one else should start a new topic.




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