Let's see if you can get a look at a BSOD error message on startup:
Please do the following:(the screenshots are from Windows XP, but things will be essentially the same in Windows 7)
Get a look at the error message presented by the BSOD
(blue screen of death) ....
- Start tapping the F8 key after you press the ON button, and continue tapping until you are presented with the "Advanced Boot Options" menu screen.
- Use the UP/DOWN arrow keys to select "Disable automatic restart on system failure" and press the <ENTER> key.
- Your system will attempt to start normally, but when it crashes, it will not re-start: Instead, you will see a BSOD with error message.
- Record the error message details (contained in the areas outlined in red, in the above example image), and post in your reply.
From what you have posted:
i even ran ckhdsk on the c drive a few times and showed nothing wrong. i did run the same thing on the d drive and it stared to delete indexed (something). i got out of it because i didnt know what it was deleting.
The disk file-system may be corrupt, and this in turn may be caused by a failing hard drive. Before you take any further steps, it would be wise to take a look at the condition of the hard drive.
Let's have a look at the hard drive's S.M.A.R.T.
data.On a working computer
, please download the latest version of PartedMagic
Write (in the appropriate manner)
the downloaded .iso file to either CD or USB/flashdrive:Boot the problematic computer
from the PartedMagic CD or flashdrive:
- At the first menu with Default settings (Runs from RAM) selected, press <ENTER>.
Be patient while PartedMagic loads into memory, and then displays its Desktop.
Success? Let me know if you can successfully boot to the Desktop of PartedMagic.
The Desktop of PartedMagic (version 2012-08-09)At the PartedMagic Desktop:
In the next step you will paste this text into your topic reply.At the PartedMagic Desktop:
- Double-click the Disk Health icon on the Desktop.
- In the GSmartControl window that opens, double-click on the device that represents the hard drive.
- In the Device Information window that opens, click View Output.
A Smartctl Output window will open.
- Right-click in the text output > Select All.
- Right-click in the selected area > Copy.
- Double-click on the Firefox icon to open the Firefox browser window.
- Enter the BC forums address www.bleepingcomputer.com/forums in the address box and press <ENTER>.
- Sign in to the forums and locate your topic.
- Paste the text from the Smartctl Output window in a reply to your topic.
Note: Please enclose the pasted report in CODE tags so that the spacing/formatting is preserved.
- Firstly, click on the "Insert code snippet" button
- You will then see the "start" and "end" code tags (highlighted in dark blue/selected in the image) in the text box.
- Click between the two tags to insert the cursor between the tags and then press <Ctrl+V> to paste the report there.
If you have important personal files on the system that you don't already have backed up elsewhere, take this opportunity to attempt to retrieve copies of those files to another device. Let me know if you have any problems doing this, and report any errors that you may see.At the PartedMagic Desktop:
- Double-click the File Manager icon on the Desktop.
- In the window that opens, you will see listed the partitions of the problematic hard drive (sda1, sda2 etc).
- Locate the partition from which you wish to copy files.
- Copy your files to another device (flashdrive or external hard drive).
Edited by AustrAlien, 25 November 2012 - 06:22 PM.