Posted 19 November 2012 - 12:35 PM
I have gone through the instructions on the tutorials to try to get my computer to run. I am accessing your forum in Safe Mode with Networking. I have successfully downloaded a few different malware programs, but they will not open, the same as all the programs on the computer. I can access photos, but not things like Adobe, msword, etc.
When following the removal guide, none of the links will open. If I open in a new tab, I get a red bar and no option to save, so I cannot follow the posted instructions.
I would really appreciate your assistance.
The computer is a Dell with windows 7, about 3 years old.