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Virus or RAT, maybe ARP poisoned?

  • This topic is locked This topic is locked
8 replies to this topic

#1 HelpThink_IhaveA_RAT


  • Members
  • 3 posts
  • Local time:08:30 PM

Posted 19 November 2012 - 11:35 AM

Hi, First of all I would like to say thank you in advance. My son speaks highly of this site. I guess Gringo helped him a while back. He said you guys would know what is going on. My troubles started about a month ago. I accidentally deleted my tool bar, and couldn't figure out how to get it back. My friend came over, (hoping he would know about computers than me) I asked him to see if he can fix it and get my comcast tool bar back. Well, my computer is in the other room and I didn't sit over his shoulder watching him, I come back there and he put yahoo toolbar on it :osmh . I wanted comcast, so anyways I tell him thanks for trying and he leaves. I notice not to long after that my computer is acting funny. My mouse moves by itself, I have Norton telling me there has been an attack on my computer through my internet browser, saying it was blocked but who knows. It goes into hibernation when it wants (very annoying).
My son said it might have been the tool bar and I should have never let Fernando touch the computer (guess he isn't too computer smart either). My sons thinks Fernando might have downloaded a packed toolbar from an off site. He also told me not to let anyone touch my computer again, and to call him if I needed help with that. Only thing is he is very busy and runs a national company. So I guess I'm here looking for help if Gringo or anyone else can help me I'd appreciate it. Thanks in advance for your time.

Edited by HelpThink_IhaveA_RAT, 19 November 2012 - 11:44 AM.

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:30 PM

Posted 19 November 2012 - 12:58 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.


  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop


    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following

  • both reports from DDS
  • report from security check
  • let me know of any problems you may have had


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 HelpThink_IhaveA_RAT

  • Topic Starter

  • Members
  • 3 posts
  • Local time:08:30 PM

Posted 19 November 2012 - 02:15 PM

Security Check log

Results of screen317's Security Check version 0.99.54
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Security Suite
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version
Adobe Flash Player 11.4.402.287
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (16.0.2)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````


DDS (Ver_2012-11-07.01) - NTFS_x86
Internet Explorer: 9.0.8112.16455
Run by Bobspc at 14:10:23 on 2012-11-19
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1918.1332 [GMT -5:00]
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ================
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Hewlett-Packard\KBD\kbd.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.comcast.net?cid=tbid11172012
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Presario&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Presario&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Presario&pf=cndt
uProxyOverride =;<local>
uURLSearchHooks: {70a38074-97a6-45da-b1a1-34b0a34dc3ff} - <orphaned>
uURLSearchHooks: {ac417ce4-146b-4c18-a1ca-a2f609af2f9e} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton security suite\engine\\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton security suite\engine\\ips\ipsbho.dll
BHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - c:\users\bobspc\appdata\roaming\defaulttab\defaulttab\DefaultTabBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} -
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton security suite\engine\\coieplg.dll
uRun: [Akamai NetSession Interface] "c:\users\bobspc\appdata\local\akamai\netsession_win.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [hpsysdrv] c:\program files\hewlett-packard\hp odometer\hpsysdrv.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\cyberlink dvd suite deluxe\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\cyberlink dvd suite deluxe" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [KBD] c:\program files\hewlett-packard\kbd\KbdStub.EXE
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [Linksys Wireless Manager] "c:\program files\linksys\linksys wireless manager\LinksysWirelessManager.exe" /cm /min /lcid 1033
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [PCDrProfiler] "c:\program files\pc-doctor for windows\RunProfiler.exe" -r
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer =
TCP: Interfaces\{D054D8F4-499B-41B1-8AC5-8C158F2C95AB} : DHCPNameServer =
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
================= FIREFOX ===================
FF - ProfilePath - c:\users\bobspc\appdata\roaming\mozilla\firefox\profiles\kputyqy7.default\
FF - prefs.js: browser.search.selectedEngine - TV Bar 2 Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT3084223&SearchSource=13&CUI=SB_CUI
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3084223&SearchSource=2&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\users\bobspc\appdata\roaming\mozilla\firefox\profiles\kputyqy7.default\extensions\{4e77edad-9566-4089-88d1-c81498cee770}\components\dtTransparency.dll
FF - component: c:\users\bobspc\appdata\roaming\mozilla\firefox\profiles\kputyqy7.default\extensions\{4e77edad-9566-4089-88d1-c81498cee770}\components\dtTransparency3.5.dll
FF - component: c:\users\bobspc\appdata\roaming\mozilla\firefox\profiles\kputyqy7.default\extensions\{4e77edad-9566-4089-88d1-c81498cee770}\components\dtTransparency3.6.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\bobspc\appdata\roaming\mozilla\firefox\profiles\kputyqy7.default\extensions\{75e0046f-2275-4bce-9afd-d8da19abdf0b}\plugins\np-mswmp.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll
FF - ExtSQL: 2012-11-13 21:31; {75e0046f-2275-4bce-9afd-d8da19abdf0b}; c:\users\bobspc\appdata\roaming\mozilla\firefox\profiles\kputyqy7.default\extensions\{75e0046f-2275-4bce-9afd-d8da19abdf0b}
FF - ExtSQL: !HIDDEN! 2010-10-23 15:08; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0502020.003\symds.sys [2012-7-22 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0502020.003\symefa.sys [2012-7-22 744568]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20121106.001\BHDrvx86.sys [2012-10-23 995488]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20121116.001\IDSvix86.sys [2012-11-17 386720]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0502020.003\ironx86.sys [2012-7-22 136312]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\n360\0502020.003\symnets.sys [2012-7-22 299640]
R2 DefaultTabUpdate;DefaultTabUpdate;c:\users\bobspc\appdata\roaming\defaulttab\defaulttab\DTUpdate.exe [2012-9-4 107520]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\\ccsvchst.exe [2012-7-22 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-9 106656]
R3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;c:\windows\system32\drivers\WUSB54GCv3.sys [2010-10-22 645120]
S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-23 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-5-12 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-10-23 1343400]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\wpffontcache_v0400.exe --> c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
=============== Created Last 30 ================
2012-11-18 21:39:55 -------- d-----w- c:\users\bobspc\appdata\local\ElevatedDiagnostics
2012-11-18 20:34:24 -------- d-----w- c:\users\bobspc\appdata\local\NPE
2012-11-18 20:32:25 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-11-18 20:32:03 -------- d-----w- c:\windows\system32\drivers\nbrtwizard\0501000.01A
2012-11-18 20:32:03 -------- d-----w- c:\windows\system32\drivers\NBRTWizard
2012-11-18 20:32:01 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard
2012-11-18 20:12:45 -------- d-----w- c:\program files\NetZeroInstaller
2012-11-17 15:42:20 -------- d-----w- c:\program files\xfin_portal
2012-11-16 22:20:39 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-16 22:20:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-16 22:20:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-16 22:20:07 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-16 22:20:07 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-16 22:20:07 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-16 22:20:07 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-16 22:20:06 613888 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-16 22:20:06 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-16 22:20:06 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-16 21:39:25 52224 ----a-w- c:\windows\system32\nlaapi.dll
2012-11-16 21:39:25 499712 ----a-w- c:\windows\system32\iphlpsvc.dll
2012-11-16 21:39:25 35328 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2012-11-16 21:39:25 242176 ----a-w- c:\windows\system32\nlasvc.dll
2012-11-16 21:39:25 18944 ----a-w- c:\windows\system32\netevent.dll
2012-11-16 21:39:25 175104 ----a-w- c:\windows\system32\netcorehc.dll
2012-11-16 21:39:25 156672 ----a-w- c:\windows\system32\ncsi.dll
2012-11-16 21:39:25 1293680 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-11-16 21:39:20 78336 ----a-w- c:\windows\system32\synceng.dll
2012-11-16 21:39:18 2345984 ----a-w- c:\windows\system32\win32k.sys
2012-11-16 21:39:15 44032 ----a-w- c:\windows\system32\dhcpcsvc6.dll
2012-11-16 21:39:15 193536 ----a-w- c:\windows\system32\dhcpcore6.dll
2012-11-02 20:19:30 163056 ----a-w- c:\programdata\microsoft\windows\sqm\manifest\Sqm10142.bin
==================== Find3M ====================
2012-10-09 22:00:23 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-09 22:00:23 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-08 07:56:24 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-09-30 00:54:26 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-14 18:28:53 2048 ----a-w- c:\windows\system32\tzres.dll
2012-08-31 17:18:09 1211760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-08-30 17:12:02 3968880 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-08-24 16:57:48 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-08-22 17:16:46 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 17:16:46 240496 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 17:16:36 187760 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-21 20:12:27 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
============= FINISH: 14:11:41.01 ===============

Attach Log

DDS (Ver_2012-11-07.01)
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/23/2010 3:36:14 PM
System Uptime: 11/19/2012 11:14:55 AM (3 hours ago)
Processor: AMD Athlon™ Processor LE-1640 | Socket AM2 | 2592/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 221 GiB total, 162.207 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.611 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP56: 10/12/2011 8:13:04 PM - Windows Update
RP57: 11/10/2011 12:47:56 AM - Windows Update
RP58: 11/28/2011 4:20:21 PM - Windows Update
RP59: 12/1/2011 7:05:40 PM - Windows Update
RP60: 12/1/2011 7:08:30 PM - Windows Update
RP61: 1/1/2012 2:14:21 PM - Windows Update
RP62: 1/16/2012 1:05:53 PM - Windows Update
RP63: 1/31/2012 6:57:39 PM - Windows Update
RP64: 2/14/2012 8:57:56 PM - Windows Update
RP65: 2/16/2012 8:25:45 PM - Windows Update
RP66: 4/2/2012 8:04:21 PM - Windows Update
RP67: 5/15/2012 9:59:29 PM - Windows Update
RP68: 5/16/2012 7:44:25 PM - Windows Update
RP69: 5/16/2012 8:08:01 PM - Windows Update
RP70: 5/24/2012 9:42:39 PM - Windows Update
RP71: 6/4/2012 2:24:33 PM - Installed HP Product Detection
RP72: 6/4/2012 2:25:06 PM - Installed Hewlett-Packard ACLM.NET v1.1.0.0.
RP73: 6/4/2012 2:35:12 PM - Windows Update
RP74: 6/14/2012 10:33:30 AM - Windows Update
RP75: 6/15/2012 7:49:17 AM - Windows Update
RP76: 7/10/2012 7:20:19 PM - Windows Update
RP77: 7/24/2012 4:14:59 PM - Windows Update
RP78: 8/18/2012 12:44:17 PM - Windows Update
RP79: 8/19/2012 3:00:49 AM - Windows Update
RP80: 9/5/2012 10:03:13 PM - Removed SavetheChildren Reminder by We-Care.com v4.1.18.4
RP81: 9/12/2012 10:18:51 PM - Windows Update
RP82: 9/12/2012 10:28:56 PM - Windows Update
RP83: 9/21/2012 3:12:08 PM - Windows Update
RP84: 9/25/2012 3:42:07 PM - Windows Update
RP85: 10/2/2012 10:56:07 PM - Removed Compatibility Pack for the 2007 Office system
RP86: 10/10/2012 3:04:25 PM - Scheduled Checkpoint
RP87: 10/10/2012 4:00:59 PM - Windows Update
RP88: 10/24/2012 9:24:33 PM - Norton Security Suite Registry
RP89: 11/3/2012 12:55:43 PM - Scheduled Checkpoint
RP90: 11/16/2012 5:18:42 PM - Windows Update
==== Installed Programs ======================
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.2
Akamai NetSession Interface
Akamai NetSession Interface Service
CyberLink DVD Suite Deluxe
DirectX for Managed Code Update (Summer 2004)
Enhanced Multimedia Keyboard Solution
Hardware Diagnostic Tools
Hewlett-Packard ACLM.NET v1.1.0.0
HP Active Support Library
HP Advisor
HP Customer Experience Enhancements
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP Odometer
HP Picasso Media Center Add-In
HP Product Detection
HP Recovery Manager RSS
HP Support Information
HP Total Care Setup
HP Update
HPAsset component for HP Active Support Library
Junk Mail filter update
LightScribe System Software
Linksys Wireless Manager
Malwarebytes Anti-Malware version
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.2
Microsoft Office Home and Student 60 day trial
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 16.0.2 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Bootable Recovery Tool Wizard
Norton Internet Security
Norton Security Suite
NVIDIA Display Control Panel
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Pure Networks Platform
Python 2.6 pywin32-212
Python 2.6.1
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Segoe UI
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
==== Event Viewer Messages From Past Week ========
11/19/2012 10:54:50 AM, Error: Service Control Manager [7023] - The Akamai NetSession Interface service terminated with the following error: The specified module could not be found.
11/18/2012 4:25:06 PM, Error: Service Control Manager [7000] - The Software Protection service failed to start due to the following error: The pipe has been ended.
11/17/2012 10:42:20 AM, Error: Service Control Manager [7034] - The Pest Patrol Realtime Service service terminated unexpectedly. It has done this 1 time(s).
11/17/2012 10:42:18 AM, Error: Service Control Manager [7034] - The Comcast AntiSpyware service terminated unexpectedly. It has done this 1 time(s).
11/13/2012 10:46:19 PM, Error: Service Control Manager [7034] - The CA Pest Patrol Realtime Protection Service service terminated unexpectedly. It has done this 1 time(s).
==== End Of File ===========================

Thank you Gringo. My son speaks highly of you!

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:30 PM

Posted 19 November 2012 - 03:36 PM


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 HelpThink_IhaveA_RAT

  • Topic Starter

  • Members
  • 3 posts
  • Local time:08:30 PM

Posted 19 November 2012 - 04:56 PM

Adware Cleaner Log

# AdwCleaner v2.008 - Logfile created 11/19/2012 at 16:37:52
# Updated 17/11/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Bobspc - BOBSPC-PC
# Boot Mode : Normal
# Running from : C:\Users\Bobspc\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

Stopped & Deleted : DefaultTabUpdate

***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\extensions\addon@defaulttab.com.xpi
File Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\searchplugins\daemon-search.xml
File Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\searchplugins\search-here.xml
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Windows\system32\conduitEngine.tmp
Folder Deleted : C:\Program Files\DAEMON Tools Toolbar
Folder Deleted : C:\ProgramData\WeCareReminder
Folder Deleted : C:\Users\Bobspc\AppData\Local\Conduit
Folder Deleted : C:\Users\Bobspc\AppData\Local\ConduitEngine
Folder Deleted : C:\Users\Bobspc\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Bobspc\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Bobspc\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\CT3084223
Folder Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\extensions\{75e0046f-2275-4bce-9afd-d8da19abdf0b}
Folder Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\extensions\wecarereminder@bryan
Folder Deleted : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\Smartbar
Folder Deleted : C:\Users\Bobspc\AppData\Roaming\PriceGong

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AD22EBAF-0D18-4FC7-90CC-5EA0ABBE9EB8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKCU\Software\PriceGong
Key Deleted : HKCU\Software\wecarereminder
Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Software
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{32099AAC-C132-4136-9E9A-4E364A424E17}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default
File : C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\prefs.js

C:\Users\Bobspc\AppData\Roaming\Mozilla\Firefox\Profiles\kputyqy7.default\user.js ... Deleted !

Deleted : user_pref("CT3084223.1000082.isDisplayHidden", "true");
Deleted : user_pref("CT3084223.1000082.state", "{\"state\":\"stopped\",\"text\":\"Californi...\",\"description[...]
Deleted : user_pref("CT3084223.1000234.TWC_TMP_city", "HARRISON TOWNSHIP");
Deleted : user_pref("CT3084223.1000234.TWC_TMP_country", "US");
Deleted : user_pref("CT3084223.1000234.TWC_locId", "USMI0373");
Deleted : user_pref("CT3084223.1000234.TWC_location", "Harrison Township, MI");
Deleted : user_pref("CT3084223.1000234.TWC_region", "US");
Deleted : user_pref("CT3084223.1000234.TWC_temp_dis", "f");
Deleted : user_pref("CT3084223.1000234.TWC_wind_dis", "mph");
Deleted : user_pref("CT3084223.1000234.weatherData", "{\"icon\":\"26.png\",\"temperature\":\"46°F\",\"temperat[...]
Deleted : user_pref("CT3084223.CBOpenMAMSettings.enc", "MA==");
Deleted : user_pref("CT3084223.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3084223.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]
Deleted : user_pref("CT3084223.FirstTime", "true");
Deleted : user_pref("CT3084223.FirstTimeFF3", "true");
Deleted : user_pref("CT3084223.LoginRevertSettingsEnabled", false);
Deleted : user_pref("CT3084223.RevertSettingsEnabled", false);
Deleted : user_pref("CT3084223.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT308[...]
Deleted : user_pref("CT3084223.UserID", "UN33938631750398407");
Deleted : user_pref("CT3084223.addressBarTakeOverEnabledInHidden", "true");
Deleted : user_pref("CT3084223.browser.search.defaultthis.engineName", true);
Deleted : user_pref("CT3084223.cb_experience_000.enc", "MjA=");
Deleted : user_pref("CT3084223.cb_firstuse0100.enc", "MQ==");
Deleted : user_pref("CT3084223.cbcountry_001.enc", "VVM=");
Deleted : user_pref("CT3084223.cbfirsttime.enc", "VHVlIE5vdiAxMyAyMDEyIDIxOjMxOjM0IEdNVC0wNTAwIChFYXN0ZXJuIFN0[...]
Deleted : user_pref("CT3084223.embeddedsData", "[{\"appId\":\"129586482823283906\",\"apiPermissions\":{\"cross[...]
Deleted : user_pref("CT3084223.enableAlerts", "always");
Deleted : user_pref("CT3084223.firstTimeDialogOpened", "true");
Deleted : user_pref("CT3084223.fixPageNotFoundErrorInHidden", "true");
Deleted : user_pref("CT3084223.fixUrls", true);
Deleted : user_pref("CT3084223.hxxp___www_socialgrowthtechnologies_com_couponbuddy_v001.APP_WIN_FEATURES.enc",[...]
Deleted : user_pref("CT3084223.installType", "DirectDownload");
Deleted : user_pref("CT3084223.isCheckedStartAsHidden", true);
Deleted : user_pref("CT3084223.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3084223.isFirstTimeToolbarLoading", "false");
Deleted : user_pref("CT3084223.isNewTabEnabled", false);
Deleted : user_pref("CT3084223.isPerformedSmartBarTransition", "true");
Deleted : user_pref("CT3084223.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");
Deleted : user_pref("CT3084223.isWelcomPage", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT3084223.keyword", true);
Deleted : user_pref("CT3084223.migrateAppsAndComponents", true);
Deleted : user_pref("CT3084223.navigationAliasesJson", "{\"EB_MAIN_FRAME_URL\":\"hxxp%3A%2F%2Fwww.bleepingcomp[...]
Deleted : user_pref("CT3084223.newSettings", "{\"dataType\":\"boolean\",\"data\":\"true\"}");
Deleted : user_pref("CT3084223.personalApps", "{\"dataType\":\"object\",\"data\":\"[\\\"EMAIL_NOTIFIER\\\",\\\[...]
Deleted : user_pref("CT3084223.price-gong.bornDate", "{\"dataType\":\"string\",\"data\":\"{\\\"Response\\\":\\[...]
Deleted : user_pref("CT3084223.price-gong.isManagedApp", "true");
Deleted : user_pref("CT3084223.search.searchAppId", "129586482823283906");
Deleted : user_pref("CT3084223.search.searchCount", "0");
Deleted : user_pref("CT3084223.searchInNewTabEnabledInHidden", "true");
Deleted : user_pref("CT3084223.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT3084223.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]
Deleted : user_pref("CT3084223.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"4\[...]
Deleted : user_pref("CT3084223.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]
Deleted : user_pref("CT3084223.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3084223.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]
Deleted : user_pref("CT3084223.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]
Deleted : user_pref("CT3084223.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1352860287990");
Deleted : user_pref("CT3084223.serviceLayer_services_appsMetadata_lastUpdate", "1353351433455");
Deleted : user_pref("CT3084223.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1352860288238");
Deleted : user_pref("CT3084223.serviceLayer_services_login_10.13.40.15_lastUpdate", "1353352870469");
Deleted : user_pref("CT3084223.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1352860288284");
Deleted : user_pref("CT3084223.serviceLayer_services_searchAPI_lastUpdate", "1353338470378");
Deleted : user_pref("CT3084223.serviceLayer_services_serviceMap_lastUpdate", "1353338469388");
Deleted : user_pref("CT3084223.serviceLayer_services_toolbarContextMenu_lastUpdate", "1352860288185");
Deleted : user_pref("CT3084223.serviceLayer_services_toolbarSettings_lastUpdate", "1353361021290");
Deleted : user_pref("CT3084223.serviceLayer_services_translation_lastUpdate", "1353338469587");
Deleted : user_pref("CT3084223.serviceLayer_services_userApps1ec55dac-8dca-406b-9697-5d68893c1c0c_lastUpdate",[...]
Deleted : user_pref("CT3084223.serviceLayer_services_userApps_lastUpdate", "1353351435119");
Deleted : user_pref("CT3084223.settingsINI", true);
Deleted : user_pref("CT3084223.smartbar.CTID", "CT3084223");
Deleted : user_pref("CT3084223.smartbar.Uninstall", "0");
Deleted : user_pref("CT3084223.smartbar.homepage", true);
Deleted : user_pref("CT3084223.smartbar.toolbarName", "TV Bar 2 ");
Deleted : user_pref("CT3084223.toolbarBornServerTime", "14-11-2012");
Deleted : user_pref("CT3084223.toolbarCurrentServerTime", "19-11-2012");
Deleted : user_pref("CT3084223.url_history0001.enc", "aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbTo6OmNsaWNraGFuZGxlcjo6OjEz[...]
Deleted : user_pref("CT3084223_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]
Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3084223&SearchSource=1[...]
Deleted : user_pref("Smartbar.ConduitSearchEngineList", "TV Bar 2 Customized Web Search");
Deleted : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3084223[...]
Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3084223");
Deleted : user_pref("browser.search.selectedEngine", "TV Bar 2 Customized Web Search");
Deleted : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3084223&SearchSource=13&CUI[...]
Deleted : user_pref("extensions.defaulttab.config", "{\"status\": \"ok\", \"config\": {\"dns_error_handling\":[...]
Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3084223&SearchSource=2&q=[...]
Deleted : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3084223&SearchSource=13[...]
Deleted : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Bobspc\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.


AdwCleaner[S1].txt - [11396 octets] - [19/11/2012 16:37:53]

########## EOF - C:\AdwCleaner[S1].txt - [11457 octets] ##########

RK Log

RogueKiller V8.3.0 [Nov 19 2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Bobspc [Admin rights]
Mode : Remove -- Date : 11/19/2012 16:50:41

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[RUN][ROGUE ST] HKLM\[...]\Run : Linksys Wireless Manager ("C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe" /cm /min /lcid 1033) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x8312BC99 -> HOOKED (Unknown @ 0x87ACA330)
SSDT[14] : NtAlertThread @ 0x8307EBE0 -> HOOKED (Unknown @ 0x87ACA3F0)
SSDT[19] : NtAllocateVirtualMemory @ 0x83077BEC -> HOOKED (Unknown @ 0x87ACAC08)
SSDT[22] : NtAlpcConnectPort @ 0x830C344E -> HOOKED (Unknown @ 0x86443170)
SSDT[43] : NtAssignProcessToJobObject @ 0x8304CFEE -> HOOKED (Unknown @ 0x87ACBA38)
SSDT[74] : NtCreateMutant @ 0x8305E2B2 -> HOOKED (Unknown @ 0x87ACBF00)
SSDT[86] : NtCreateSymbolicLinkObject @ 0x8304F911 -> HOOKED (Unknown @ 0x87ACB7B8)
SSDT[87] : NtCreateThread @ 0x83129ECA -> HOOKED (Unknown @ 0x87AC9488)
SSDT[88] : NtCreateThreadEx @ 0x830BE36B -> HOOKED (Unknown @ 0x87ACB888)
SSDT[96] : NtDebugActiveProcess @ 0x830FBD9A -> HOOKED (Unknown @ 0x87ACBAF8)
SSDT[111] : NtDuplicateObject @ 0x8307F67A -> HOOKED (Unknown @ 0x87ACAD98)
SSDT[131] : NtFreeVirtualMemory @ 0x82F05AEC -> HOOKED (Unknown @ 0x87ACAA20)
SSDT[145] : NtImpersonateAnonymousToken @ 0x830438E0 -> HOOKED (Unknown @ 0x87ACBFD0)
SSDT[147] : NtImpersonateThread @ 0x830C784C -> HOOKED (Unknown @ 0x87ACA270)
SSDT[155] : NtLoadDriver @ 0x83013C20 -> HOOKED (Unknown @ 0x86174130)
SSDT[168] : NtMapViewOfSection @ 0x83094532 -> HOOKED (Unknown @ 0x87ACA940)
SSDT[177] : NtOpenEvent @ 0x8305DCAE -> HOOKED (Unknown @ 0x87ACBE40)
SSDT[190] : NtOpenProcess @ 0x8305FAF8 -> HOOKED (Unknown @ 0x87ACAF38)
SSDT[191] : NtOpenProcessToken @ 0x830B223F -> HOOKED (Unknown @ 0x87ACACD8)
SSDT[194] : NtOpenSection @ 0x830B78BB -> HOOKED (Unknown @ 0x87ACBCC0)
SSDT[198] : NtOpenThread @ 0x830ABFC3 -> HOOKED (Unknown @ 0x87ACAE68)
SSDT[215] : NtProtectVirtualMemory @ 0x830905A1 -> HOOKED (Unknown @ 0x87ACB968)
SSDT[304] : NtResumeThread @ 0x830BE592 -> HOOKED (Unknown @ 0x87ACA4B0)
SSDT[316] : NtSetContextThread @ 0x8312B745 -> HOOKED (Unknown @ 0x87ACA6F0)
SSDT[333] : NtSetInformationProcess @ 0x8308678D -> HOOKED (Unknown @ 0x87ACA7B0)
SSDT[350] : NtSetSystemInformation @ 0x8309C29A -> HOOKED (Unknown @ 0x87ACBBB8)
SSDT[366] : NtSuspendProcess @ 0x8312BBD3 -> HOOKED (Unknown @ 0x87ACBD80)
SSDT[367] : NtSuspendThread @ 0x830E3085 -> HOOKED (Unknown @ 0x87ACA570)
SSDT[370] : NtTerminateProcess @ 0x830A8BFB -> HOOKED (Unknown @ 0x87AC9568)
SSDT[371] : NtTerminateThread @ 0x830C6584 -> HOOKED (Unknown @ 0x87ACA630)
SSDT[385] : NtUnmapViewOfSection @ 0x830B287A -> HOOKED (Unknown @ 0x87ACA880)
SSDT[399] : NtWriteVirtualMemory @ 0x830AD958 -> HOOKED (Unknown @ 0x87ACAAF0)
S_SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x87AB3500)
S_SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x87AC72F8)
S_SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x87AC7238)
S_SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x87AC73B8)
S_SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x87AB30F0)
S_SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x87AC9218)
S_SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x87AC93B8)
S_SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x87AC92E8)
S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x87AB36F8)
S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x86049CA8)

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts localhost
::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST325031 8AS SCSI Disk Device +++++
--- User ---
[MBR] 263560c3c0176689802db654f6528286
[BSP] 7ba7c5dc061df8d446cdf6acb89fed4f : HP tatooed MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 226777 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 464441040 | Size: 11694 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[2]_D_11192012_02d1650.txt >>
RKreport[1]before_remove.txt ; RKreport[1]_S_11192012_02d1649.txt ; RKreport[2]_D_11192012_02d1650.txt

**Had to plug wireless usb device back in to go online. Hope that don't reinfect. I don't know thought I'd mention it though. I did 2 reports 1 before I deleted and 1 after I deleted. This is the 1 after.

Edited by HelpThink_IhaveA_RAT, 19 November 2012 - 05:01 PM.

#6 gringo_pr


    Bleepin Gringo

  • Malware Response Team
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Posted 19 November 2012 - 09:17 PM


I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr


    Bleepin Gringo

  • Malware Response Team
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  • Local time:09:30 PM

Posted 21 November 2012 - 11:40 PM


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr


    Bleepin Gringo

  • Malware Response Team
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  • Local time:09:30 PM

Posted 25 November 2012 - 07:58 AM


48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:30 PM

Posted 28 November 2012 - 08:05 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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