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Needing help with IE browser pop up virus


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18 replies to this topic

#1 eastbaykitten

eastbaykitten

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Posted 18 November 2012 - 06:04 PM

Hello all I'm afraid the virus that killed my last laptop has piggy backed to my new laptop via some data transfer from my external hard drive.

I have a Toshiba laptop running windows 7 Home Premium edition.
My symptoms are that I primarily use Google Chrome as my browser, but in the past few days IE has been opening on it's own more frequently, and it seems very often the more I surf the web in an hour session. I have Norton, and it and power eraser, have not detected anything. I'd like to nip this in the bud before I get a mess like my last laptop. I do not have any tech knowledge so I have not run off half cocked trying to fix anything.

Any help would be appreciated,
Eastbay

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:05:04 AM

Posted 18 November 2012 - 08:34 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3


    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following

  • both reports from DDS
  • report from security check
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 eastbaykitten

eastbaykitten
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Posted 19 November 2012 - 12:24 AM

Thank you for your response.

DDS (Ver_2012-11-07.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16455 BrowserJavaVersion: 10.9.2
Run by Hope at 21:14:34 on 2012-11-18
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2188 [GMT -8:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\1.3.21.123\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.123\GoogleCrashHandler64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\TECO\Teco.exe
C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\igfxext.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\windows\system32\svchost.exe -k defragsvc
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\NOTEPAD.EXE
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\makecab.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://start.toshiba.com/g/
uDefault_Search_URL = hxxp://www.google.com/ie
uProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\IPS\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\CoIEPlg.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [3377C2D7EE2BC9221F45EE15D6481D763E22E950._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{4B2BD75A-82D0-4D5A-8016-CF713D8732BD} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{4B2BD75A-82D0-4D5A-8016-CF713D8732BD}\642716361637 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E9734E89-DC9B-477B-92F0-1D1DC3846D97} : DHCPNameServer = 50.30.0.50
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [HSON] C:\Program Files (x86)\TOSHIBA\TBS\HSON.exe
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Hope\AppData\Roaming\Mozilla\Firefox\Profiles\0zviftpa.default\
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\PDFlite\npPdfViewer.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll
FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SMR311;Symantec SMR Utility Service 3.1.1;C:\windows\System32\drivers\SMR311.SYS [2012-11-18 95392]
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\N360x64\1402000.013\SymDS64.sys [2012-11-11 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\N360x64\1402000.013\SymEFA64.sys [2012-11-11 1133216]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608]
R1 ccSet_N360;Norton 360 Settings Manager;C:\windows\System32\drivers\N360x64\1402000.013\ccSetx64.sys [2012-11-11 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\IPSDefs\20121116.001\IDSviA64.sys [2012-11-18 513184]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\N360x64\1402000.013\Ironx64.sys [2012-11-11 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\N360x64\1402000.013\symnets.sys [2012-11-11 432800]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe [2012-11-11 143928]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-10-2 3064000]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-11 138912]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-11-8 76912]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-7-25 38096]
R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-7-25 1109096]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-7-25 250984]
S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2011-7-25 307304]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2012-11-18 22:21:52 95392 ----a-w- C:\windows\System32\drivers\SMR311.SYS
2012-11-18 08:18:51 9728 ----a-w- C:\windows\System32\Wdfres.dll
2012-11-18 08:18:51 785512 ----a-w- C:\windows\System32\drivers\Wdf01000.sys
2012-11-18 08:18:51 54376 ----a-w- C:\windows\System32\drivers\WdfLdr.sys
2012-11-18 08:18:51 2560 ----a-w- C:\windows\System32\drivers\en-US\wdf01000.sys.mui
2012-11-18 08:10:23 87040 ----a-w- C:\windows\System32\drivers\WUDFPf.sys
2012-11-18 08:10:23 198656 ----a-w- C:\windows\System32\drivers\WUDFRd.sys
2012-11-18 08:10:22 84992 ----a-w- C:\windows\System32\WUDFSvc.dll
2012-11-18 08:10:22 194048 ----a-w- C:\windows\System32\WUDFPlatform.dll
2012-11-18 08:10:21 744448 ----a-w- C:\windows\System32\WUDFx.dll
2012-11-18 08:10:21 45056 ----a-w- C:\windows\System32\WUDFCoinstaller.dll
2012-11-18 08:10:21 229888 ----a-w- C:\windows\System32\WUDFHost.exe
2012-11-16 08:05:43 95208 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2012-11-12 10:10:37 -------- d-----w- C:\Users\Hope\AppData\Roaming\Malwarebytes
2012-11-12 10:10:13 -------- d-----w- C:\ProgramData\Malwarebytes
2012-11-12 10:10:12 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2012-11-12 10:10:12 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-11-12 09:40:38 -------- d-----w- C:\Users\Hope\AppData\Local\NPE
2012-11-12 05:21:33 177312 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2012-11-12 05:21:33 -------- d-----w- C:\Program Files\Symantec
2012-11-12 05:21:33 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2012-11-12 05:21:13 776864 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\srtsp64.sys
2012-11-12 05:21:13 493216 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\SymDS64.sys
2012-11-12 05:21:13 432800 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\symnets.sys
2012-11-12 05:21:13 37496 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\srtspx64.sys
2012-11-12 05:21:13 23448 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\SymELAM.sys
2012-11-12 05:21:13 1133216 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\SymEFA64.sys
2012-11-12 05:21:12 224416 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\Ironx64.sys
2012-11-12 05:21:11 168096 ----a-r- C:\windows\System32\drivers\N360x64\1402000.013\ccSetx64.sys
2012-11-12 05:20:45 -------- d-----w- C:\windows\System32\drivers\N360x64\1402000.013
2012-11-12 05:20:45 -------- d-----w- C:\windows\System32\drivers\N360x64
2012-11-12 05:20:42 -------- d-----w- C:\Program Files (x86)\Norton 360
2012-11-12 05:17:33 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-11-04 18:30:02 33240 ----a-w- C:\windows\System32\drivers\GEARAspiWDM.sys
2012-11-04 18:29:08 -------- d-----w- C:\Program Files\iPod
2012-11-04 18:29:07 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-11-04 18:29:07 -------- d-----w- C:\Program Files\iTunes
2012-11-04 18:29:07 -------- d-----w- C:\Program Files (x86)\iTunes
.
==================== Find3M ====================
.
2012-11-16 08:05:31 821736 ----a-w- C:\windows\SysWow64\npDeployJava1.dll
2012-11-16 08:05:31 746984 ----a-w- C:\windows\SysWow64\deployJava1.dll
2012-10-18 18:25:58 3149824 ----a-w- C:\windows\System32\win32k.sys
2012-10-09 18:17:13 55296 ----a-w- C:\windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\windows\System32\dhcpcore6.dll
2012-10-09 17:40:31 44032 ----a-w- C:\windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\windows\SysWow64\dhcpcore6.dll
2012-10-09 07:46:12 73656 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 07:46:12 696760 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2012-10-08 11:31:03 2312704 ----a-w- C:\windows\System32\jscript9.dll
2012-10-08 11:23:52 1392128 ----a-w- C:\windows\System32\wininet.dll
2012-10-08 11:22:55 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
2012-10-08 11:18:22 173056 ----a-w- C:\windows\System32\ieUnatt.exe
2012-10-08 11:17:35 599040 ----a-w- C:\windows\System32\vbscript.dll
2012-10-08 11:13:33 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2012-10-08 07:56:24 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll
2012-10-08 07:48:03 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
2012-10-08 07:47:44 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2012-10-08 07:44:05 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2012-10-08 07:43:21 420864 ----a-w- C:\windows\SysWow64\vbscript.dll
2012-10-08 07:40:56 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2012-10-03 17:56:54 1914248 ----a-w- C:\windows\System32\drivers\tcpip.sys
2012-10-03 17:44:21 70656 ----a-w- C:\windows\System32\nlaapi.dll
2012-10-03 17:44:21 303104 ----a-w- C:\windows\System32\nlasvc.dll
2012-10-03 17:44:17 246272 ----a-w- C:\windows\System32\netcorehc.dll
2012-10-03 17:44:17 18944 ----a-w- C:\windows\System32\netevent.dll
2012-10-03 17:44:16 216576 ----a-w- C:\windows\System32\ncsi.dll
2012-10-03 17:42:16 569344 ----a-w- C:\windows\System32\iphlpsvc.dll
2012-10-03 16:42:24 18944 ----a-w- C:\windows\SysWow64\netevent.dll
2012-10-03 16:42:24 175104 ----a-w- C:\windows\SysWow64\netcorehc.dll
2012-10-03 16:42:23 156672 ----a-w- C:\windows\SysWow64\ncsi.dll
2012-10-03 16:07:26 45568 ----a-w- C:\windows\System32\drivers\tcpipreg.sys
2012-09-25 22:47:43 78336 ----a-w- C:\windows\SysWow64\synceng.dll
2012-09-25 22:46:17 95744 ----a-w- C:\windows\System32\synceng.dll
2012-09-14 19:19:29 2048 ----a-w- C:\windows\System32\tzres.dll
2012-09-14 18:28:53 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2012-08-31 18:19:35 1659760 ----a-w- C:\windows\System32\drivers\ntfs.sys
2012-08-30 18:03:45 5559664 ----a-w- C:\windows\System32\ntoskrnl.exe
2012-08-30 17:12:02 3968880 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2012-08-24 18:05:07 220160 ----a-w- C:\windows\System32\wintrust.dll
2012-08-24 16:57:48 172544 ----a-w- C:\windows\SysWow64\wintrust.dll
2012-08-22 18:12:40 950128 ----a-w- C:\windows\System32\drivers\ndis.sys
2012-08-22 18:12:40 376688 ----a-w- C:\windows\System32\drivers\netio.sys
2012-08-22 18:12:33 288624 ----a-w- C:\windows\System32\drivers\FWPKCLNT.SYS
2012-08-21 21:01:20 125872 ----a-w- C:\windows\System32\GEARAspi64.dll
2012-08-21 21:01:20 106928 ----a-w- C:\windows\SysWow64\GEARAspi.dll
2012-08-21 21:01:00 245760 ----a-w- C:\windows\System32\OxpsConverter.exe
.
============= FINISH: 21:15:14.41 ===============


Results of screen317's Security Check version 0.99.54
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.65.1.1000
Java 7 Update 9
Java SE Development Kit 7 Update 9
Adobe Flash Player 11.4.402.287
Adobe Reader X (10.1.4)
Mozilla Firefox 14.0.1 Firefox out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome 23.0.1271.64
Google Chrome plugins...
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````


As for the attach file, should I zip it and attach it, or post it?
~Eastbay

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 November 2012 - 12:46 AM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 eastbaykitten

eastbaykitten
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  • Members
  • 10 posts
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  • Local time:01:04 AM

Posted 19 November 2012 - 01:18 AM

# AdwCleaner v2.008 - Logfile created 11/18/2012 at 22:06:20
# Updated 17/11/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Hope - HOPE-PC
# Boot Mode : Normal
# Running from : C:\Users\Hope\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\user.js
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\Users\Hope\AppData\Local\Babylon
Folder Deleted : C:\Users\Hope\AppData\LocalLow\FunWebProducts
Folder Deleted : C:\Users\Hope\AppData\Roaming\Babylon

***** [Registry] *****

Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAA-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1093995A-BA37-41D2-836E-091067C4AD17}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{120927BF-1700-43BC-810F-FAB92549B390}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1F52A5FA-A705-4415-B975-88503B291728}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{247A115F-06C2-4FB3-967D-2D62D3CF4F0A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E3537FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E1656ED-F60E-4597-B6AA-B6A58E171495}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E53E2CB-86DB-4A4A-8BD9-FFEB7A64DF82}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720451-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2B-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6E74766C-4D93-4CC0-96D1-47B8E07FF9CA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72EE7F04-15BD-4845-A005-D6711144D86A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D291-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D293-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D295-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7473D297-B7BB-4F24-AE82-7E2CE94BB6A9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E9CF769-3D3B-40EB-9E2D-76E7A205E4D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{90449521-D834-4703-BB4E-D3AA44042FF8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{991AAC62-B100-47CE-8B75-253965244F69}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A626CDBD-3D13-4F78-B819-440A28D7E8FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D6FF3684-AD3B-48EB-BBB4-B9E6C5A355C1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE38C398-B328-4F4C-A3AD-1B5E4ED93477}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBC9-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F87D7FB5-9DC5-4C8C-B998-D8DFE02E2978}
Key Deleted : HKLM\SOFTWARE\Software

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

Profile name : default
File : C:\Users\Hope\AppData\Roaming\Mozilla\Firefox\Profiles\0zviftpa.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Hope\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [4844 octets] - [18/11/2012 22:06:20]

########## EOF - C:\AdwCleaner[S1].txt - [4904 octets] ##########




RogueKiller V8.3.0 [Nov 18 2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Hope [Admin rights]
Mode : Scan -- Date : 11/18/2012 22:11:56

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] RogueKiller.exe -- C:\Users\Hope\Desktop\RogueKiller.exe -> KILLED [TermThr]

¤¤¤ Registry Entries : 4 ¤¤¤
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS545050B9A300 +++++
--- User ---
[MBR] 3e9a016685c6618b6849560ab575eb30
[BSP] 63885d87e66f1c5e0588240d5acca9d1 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 461381 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 947982336 | Size: 14058 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_11182012_02d2211.txt >>
RKreport[1]_S_11182012_02d2211.txt

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 19 November 2012 - 01:22 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 eastbaykitten

eastbaykitten
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:01:04 AM

Posted 19 November 2012 - 02:02 AM

ComboFix 12-11-16.02 - Hope 11/18/2012 22:51:44.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2561 [GMT -8:00]
Running from: c:\users\Hope\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-10-19 to 2012-11-19 )))))))))))))))))))))))))))))))
.
.
2012-11-19 06:56 . 2012-11-19 06:56 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-18 08:18 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-18 08:18 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-18 08:18 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2012-11-18 08:18 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-18 08:10 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-18 08:10 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-18 08:10 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-18 08:10 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-18 08:10 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-18 08:10 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-18 08:10 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-16 08:06 . 2012-11-16 08:06 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-11-16 08:05 . 2012-11-16 08:05 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2012-11-16 07:51 . 2012-11-16 07:51 -------- d-----w- c:\program files (x86)\Common Files\Skype
2012-11-12 10:10 . 2012-11-12 10:10 -------- d-----w- c:\users\Hope\AppData\Roaming\Malwarebytes
2012-11-12 10:10 . 2012-11-12 10:10 -------- d-----w- c:\programdata\Malwarebytes
2012-11-12 10:10 . 2012-11-12 10:10 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-11-12 10:10 . 2012-09-30 03:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-11-12 09:40 . 2012-11-18 22:23 -------- d-----w- c:\users\Hope\AppData\Local\NPE
2012-11-12 05:21 . 2012-11-12 05:21 -------- d-----w- c:\program files\Symantec
2012-11-12 05:21 . 2012-11-12 05:21 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2012-11-12 05:21 . 2012-11-12 05:21 -------- d-----w- c:\program files\Common Files\Symantec Shared
2012-11-12 05:20 . 2012-11-12 05:20 -------- d-----w- c:\windows\system32\drivers\N360x64
2012-11-12 05:20 . 2012-11-12 05:20 -------- d-----w- c:\program files (x86)\Norton 360
2012-11-12 05:17 . 2012-11-12 05:17 -------- d-----w- c:\program files (x86)\NortonInstaller
2012-11-04 18:30 . 2012-08-21 21:01 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-11-04 18:29 . 2012-11-04 18:29 -------- d-----w- c:\program files\iPod
2012-11-04 18:29 . 2012-11-04 18:30 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-11-04 18:29 . 2012-11-04 18:29 -------- d-----w- c:\program files\iTunes
2012-11-04 18:29 . 2012-11-04 18:29 -------- d-----w- c:\program files (x86)\iTunes
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-18 08:10 . 2011-12-15 01:36 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-11-16 08:05 . 2012-06-29 01:59 821736 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2012-11-16 08:05 . 2011-03-24 02:26 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-10-09 07:46 . 2012-06-05 12:04 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-10-09 07:46 . 2011-10-20 06:23 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 06:08 . 2012-10-09 06:09 489712 ----a-w- c:\users\Hope\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe
2012-09-14 19:19 . 2012-10-10 22:57 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-14 18:28 . 2012-10-10 22:57 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-08-31 18:19 . 2012-10-10 22:57 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-08-30 18:03 . 2012-10-10 22:57 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-08-30 17:12 . 2012-10-10 22:57 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2012-08-30 17:12 . 2012-10-10 22:57 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2012-08-24 18:05 . 2012-10-10 22:57 220160 ----a-w- c:\windows\system32\wintrust.dll
2012-08-24 16:57 . 2012-10-10 22:57 172544 ----a-w- c:\windows\SysWow64\wintrust.dll
2012-08-22 18:12 . 2012-09-12 07:33 950128 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 18:12 . 2012-09-12 07:33 376688 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 18:12 . 2012-09-12 07:33 288624 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-21 21:01 . 2012-03-30 07:18 125872 ----a-w- c:\windows\system32\GEARAspi64.dll
2012-08-21 21:01 . 2012-03-30 07:18 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll
2012-08-21 21:01 . 2012-09-26 01:44 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"3377C2D7EE2BC9221F45EE15D6481D763E22E950._service_run"="c:\program files (x86)\Google\Chrome\Application\chrome.exe" [2012-10-31 1242136]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-07-25 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-11-29 1294712]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-10-02 3064000]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-12-01 250984]
R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2010-11-30 307304]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-09-12 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1402000.013\SYMDS64.SYS [2012-10-04 493216]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1402000.013\SYMEFA64.SYS [2012-10-04 1133216]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2009-06-24 482384]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1402000.013\ccSetx64.sys [2012-10-04 168096]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\IPSDefs\20121116.001\IDSvia64.sys [2012-11-10 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1402000.013\Ironx64.SYS [2012-09-07 224416]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\1402000.013\SYMNETS.SYS [2012-09-07 432800]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe [2012-10-11 143928]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-03-02 266680]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-21 2656280]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-11 138912]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-11-08 76912]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2009-06-15 12800]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2011-01-05 1109096]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-29 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-08 137632]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-12-21 822704]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-05 07:46]
.
2012-11-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-07-25 15:31]
.
2012-11-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-07-25 15:31]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-08 167256]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-04-08 391000]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-04-08 418136]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2011-07-19 2780776]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Hope\AppData\Roaming\Mozilla\Firefox\Profiles\0zviftpa.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-TSleepSrv - %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-11-18 22:58:49
ComboFix-quarantined-files.txt 2012-11-19 06:58
.
Pre-Run: 420,166,397,952 bytes free
Post-Run: 419,619,315,712 bytes free
.
- - End Of File - - F27E69C60A216EF67E702716ACC88A7E


Will have to run the computer for a few days to see if there are any pop ups.

~Eastbay

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:04 AM

Posted 19 November 2012 - 02:12 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 eastbaykitten

eastbaykitten
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:01:04 AM

Posted 19 November 2012 - 02:38 AM

I think I did this correctly:

ComboFix 12-11-16.02 - Hope 11/18/2012 23:30:16.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2326 [GMT -8:00]
Running from: c:\users\Hope\Desktop\ComboFix.exe
Command switches used :: c:\users\Hope\Desktop\CFScript.txt
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-10-19 to 2012-11-19 )))))))))))))))))))))))))))))))
.
.
2012-11-19 07:34 . 2012-11-19 07:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-18 08:18 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys
2012-11-18 08:18 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys
2012-11-18 08:18 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui
2012-11-18 08:18 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll
2012-11-18 08:10 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2012-11-18 08:10 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2012-11-18 08:10 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll
2012-11-18 08:10 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll
2012-11-18 08:10 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe
2012-11-18 08:10 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll
2012-11-18 08:10 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2012-11-16 08:06 . 2012-11-16 08:06 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-11-16 08:05 . 2012-11-16 08:05 95208 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2012-11-16 07:51 . 2012-11-16 07:51 -------- d-----w- c:\program files (x86)\Common Files\Skype
2012-11-12 10:10 . 2012-11-12 10:10 -------- d-----w- c:\users\Hope\AppData\Roaming\Malwarebytes
2012-11-12 10:10 . 2012-11-12 10:10 -------- d-----w- c:\programdata\Malwarebytes
2012-11-12 10:10 . 2012-11-12 10:10 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-11-12 10:10 . 2012-09-30 03:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-11-12 09:40 . 2012-11-18 22:23 -------- d-----w- c:\users\Hope\AppData\Local\NPE
2012-11-12 05:21 . 2012-11-12 05:21 -------- d-----w- c:\program files\Symantec
2012-11-12 05:21 . 2012-11-12 05:21 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2012-11-12 05:21 . 2012-11-12 05:21 -------- d-----w- c:\program files\Common Files\Symantec Shared
2012-11-12 05:20 . 2012-11-12 05:20 -------- d-----w- c:\windows\system32\drivers\N360x64
2012-11-12 05:20 . 2012-11-12 05:20 -------- d-----w- c:\program files (x86)\Norton 360
2012-11-12 05:17 . 2012-11-12 05:17 -------- d-----w- c:\program files (x86)\NortonInstaller
2012-11-04 18:30 . 2012-08-21 21:01 33240 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2012-11-04 18:29 . 2012-11-04 18:29 -------- d-----w- c:\program files\iPod
2012-11-04 18:29 . 2012-11-04 18:30 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2012-11-04 18:29 . 2012-11-04 18:29 -------- d-----w- c:\program files\iTunes
2012-11-04 18:29 . 2012-11-04 18:29 -------- d-----w- c:\program files (x86)\iTunes
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-11-18 08:10 . 2011-12-15 01:36 66395536 ----a-w- c:\windows\system32\MRT.exe
2012-11-16 08:05 . 2012-06-29 01:59 821736 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2012-11-16 08:05 . 2011-03-24 02:26 746984 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-10-09 07:46 . 2012-06-05 12:04 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-10-09 07:46 . 2011-10-20 06:23 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-10-09 06:08 . 2012-10-09 06:09 489712 ----a-w- c:\users\Hope\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe
2012-09-14 19:19 . 2012-10-10 22:57 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-14 18:28 . 2012-10-10 22:57 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2012-08-31 18:19 . 2012-10-10 22:57 1659760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-08-30 18:03 . 2012-10-10 22:57 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-08-30 17:12 . 2012-10-10 22:57 3968880 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2012-08-30 17:12 . 2012-10-10 22:57 3914096 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2012-08-24 18:05 . 2012-10-10 22:57 220160 ----a-w- c:\windows\system32\wintrust.dll
2012-08-24 16:57 . 2012-10-10 22:57 172544 ----a-w- c:\windows\SysWow64\wintrust.dll
2012-08-22 18:12 . 2012-09-12 07:33 950128 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 18:12 . 2012-09-12 07:33 376688 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 18:12 . 2012-09-12 07:33 288624 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-21 21:01 . 2012-03-30 07:18 125872 ----a-w- c:\windows\system32\GEARAspi64.dll
2012-08-21 21:01 . 2012-03-30 07:18 106928 ----a-w- c:\windows\SysWow64\GEARAspi.dll
2012-08-21 21:01 . 2012-09-26 01:44 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"3377C2D7EE2BC9221F45EE15D6481D763E22E950._service_run"="c:\program files (x86)\Google\Chrome\Application\chrome.exe" [2012-10-31 1242136]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-07-25 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2010-11-29 1294712]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-10-02 3064000]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-11-09 160944]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-12-01 250984]
R3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RTSUVSTOR.sys [2010-11-30 307304]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-09-12 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1402000.013\SYMDS64.SYS [2012-10-04 493216]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1402000.013\SYMEFA64.SYS [2012-10-04 1133216]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys [2009-06-24 482384]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\BASHDefs\20121106.001\BHDrvx64.sys [2012-10-23 1384608]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1402000.013\ccSetx64.sys [2012-10-04 168096]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\IPSDefs\20121116.001\IDSvia64.sys [2012-11-10 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1402000.013\Ironx64.SYS [2012-09-07 224416]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\1402000.013\SYMNETS.SYS [2012-09-07 432800]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe [2012-10-11 143928]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2011-03-02 266680]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 14472]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-21 2656280]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-11-11 138912]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-11-08 76912]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2009-06-15 12800]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2011-01-05 1109096]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-11-29 54136]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-08 137632]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-12-21 822704]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-05 07:46]
.
2012-11-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-07-25 15:31]
.
2012-11-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-07-25 15:31]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-08 167256]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-04-08 391000]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-04-08 418136]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"HSON"="c:\program files (x86)\TOSHIBA\TBS\HSON.exe" [BU]
"TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"Teco"="c:\program files (x86)\TOSHIBA\TECO\Teco.exe" [BU]
"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2009-09-04 767312]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2011-07-19 2780776]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Hope\AppData\Roaming\Mozilla\Firefox\Profiles\0zviftpa.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
ShellIconOverlayIdentifiers-{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.2.0.19\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_4_402_287_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_4_402_287.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-11-18 23:36:09
ComboFix-quarantined-files.txt 2012-11-19 07:36
ComboFix2.txt 2012-11-19 06:58
.
Pre-Run: 419,667,668,992 bytes free
Post-Run: 419,614,961,664 bytes free
.
- - End Of File - - 301CD762FC16E0F2974FDB4423CF1B45

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 November 2012 - 02:49 AM

Hello

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 eastbaykitten

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Posted 20 November 2012 - 12:33 AM

7-Zip 9.20
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
Amazon Kindle
Apple Application Support
Apple Software Update
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Best Buy pc app
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon MP Navigator EX 1.0
Canon My Printer
Canon Utilities Solution Menu
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Coupon Printer for Windows
D3DX10
Entropia Universe
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Java 7 Update 9
Java Auto Updater
Java SE Development Kit 7 Update 9
Junk Mail filter update
Label@Once 1.0
Malwarebytes Anti-Malware version 1.65.1.1000
Mesh Runtime
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Mozilla Firefox 14.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
Norton 360
PDFlite 0.7
Picasa 3
PlayReady PC Runtime x86
QuickTime
Realtek USB 2.0 Reader Driver
Realtek WLAN Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Skype Click to Call
Skype™ 6.0
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBA Wireless LAN Indicator
ToshibaRegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources


Thanks,
Eastbay

#12 gringo_pr

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Posted 20 November 2012 - 12:40 AM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Coupon Printer for Windows [/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 eastbaykitten

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Posted 20 November 2012 - 03:44 AM

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.19.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Hope :: HOPE-PC [administrator]

11/20/2012 12:02:13 AM
mbam-log-2012-11-20 (00-02-13).txt

Scan type: Full scan (C:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 319202
Time elapsed: 33 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Entropia Universe (Adware.Agent) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\Entropia Universe\uninstall.exe (Adware.Agent) -> Quarantined and deleted successfully.

(end)

--------------------------------------------------------------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:40:17 AM, on 11/20/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Hope\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\coIEPlg.dll
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [3377C2D7EE2BC9221F45EE15D6481D763E22E950._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\20.2.0.19\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11059 bytes

#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 November 2012 - 09:13 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [3377C2D7EE2BC9221F45EE15D6481D763E22E950._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
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#15 eastbaykitten

eastbaykitten
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Posted 20 November 2012 - 11:20 PM

Heya,
Thanks for all the help thus far. Upon scan, no threats were found. Is my external HD safe or should I try to scan it as well?

~Eastbay




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