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Blue screen


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2 replies to this topic

#1 rhardaway

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Posted 18 November 2012 - 01:35 PM

Hi All,
Can anyone help? When I boot my computer it comes on for about 2 minutes and then I get a blue screen (that I don't get time to read it all) and then the computer restarts when it restarts it says that "windows has recovered from an unexpected shutdown."
I have started my computer in safe mod and I have tried to install adaware (no luck freezes), PC cleaner (no luck freezes), and Regpro (no luck freezes. This is what I found:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8BFCF487
BCP3: BEAF9694
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\111812-37736-01.dmp
C:\Users\Fitzu\AppData\Local\Temp\WER-128794-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Can someone offer a suggestion as how I can fix this.
Thanks

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#2 Darkumas

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Posted 25 November 2012 - 11:49 AM

Have you tried a system restore. I had a similar issue and that worked for me and I was able to run the necessary scans I needed to. Have you changed/downloaded/installed anything on the computer before this problem started?

#3 Allan

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Posted 25 November 2012 - 11:58 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply




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