Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win 7 BSODs


  • Please log in to reply
7 replies to this topic

#1 bubba7882

bubba7882

  • Members
  • 41 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:51 PM

Posted 18 November 2012 - 06:04 AM

Mod Edit: Split from http://www.bleepingcomputer.com/forums/topic475329.html - Hamluis.

built this computer 6month ago and its been getting blue screen crashes with error codes like ntoskrnl.exe or discache.sys and dxgmms1.sys.7f76 nwifi.sys.3dbdc
ok i ran tests on this computer like memtest x86 and spinrite all was fine ran anti-spyware nothing virus check fine i did a sfc/scannow check fine started it in safemode checked fine i dont know whats wrong please help.
Its a custom computer with windows 7 64bit amd phenom x2 560 500gb harddrive 12gb ram 880g-e45 motherbroad with a gtx 550 ti geforce videocard coolmaster 500w power supply

Edited by hamluis, 18 November 2012 - 12:59 PM.
PM sent new OP - Hamluis.


BC AdBot (Login to Remove)

 


#2 Artrooks

Artrooks

  • Members
  • 1,463 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:11:51 PM

Posted 18 November 2012 - 02:16 PM

Hello bubba7882,

Let's see if we can help you with your computer BSOD problem. These problems are often not simple so gathering as much information about your computer will be important.

1. ) Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista
  • With the exception of Step 4 - part 2 - Create a new thread HERE and attach the file(s).
  • Note - When they are run, both files: BSOD_Windows7_Vista_v2.64_jcgriff2_.exe and autoruns.exe need to be in the Documents directory.
Please upload the zipped folder to a File Sharing website of your choosing because Bleeping Computer has a 512 K only upload limit and this file will be much larger.

2. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)
  • During installation, uncheck "Install the free Google Toolbar along with Speccy."
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.

Regards,
Brooks



 


#3 bubba7882

bubba7882
  • Topic Starter

  • Members
  • 41 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:51 PM

Posted 19 November 2012 - 04:48 AM

https://www.box.com/s/q6uwc2l1jme51pscmt4w
here is the link

#4 Artrooks

Artrooks

  • Members
  • 1,463 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:11:51 PM

Posted 19 November 2012 - 10:31 AM

2. ) To help us get a better look at your computer's hardware, please download and install Speccy by Piriform. (mirror site)

  • During installation, uncheck "Install the free Google Toolbar along with Speccy."
  • Run Speccy and from the top menu, select File --> Publish Snapshot. Click "Yes" to proceed.
  • Click, Copy to Clipboard and paste this address into your next post.

  • Please send the link to your Speccy Snapshot when you have a chance.

    Regards,
    Brooks



     


    #5 bubba7882

    bubba7882
    • Topic Starter

    • Members
    • 41 posts
    • OFFLINE
    •  
    • Gender:Male
    • Local time:08:51 PM

    Posted 20 November 2012 - 03:28 AM

    ok i did the download here is the url http://speccy.piriform.com/results/p5u6ijjIUapmU4LxrLtOD6M

    #6 Artrooks

    Artrooks

    • Members
    • 1,463 posts
    • OFFLINE
    •  
    • Gender:Male
    • Location:New York
    • Local time:11:51 PM

    Posted 20 November 2012 - 11:04 AM

    Hello,

    Your two minidumps were the same:

    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image athrxusb.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrxusb.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
    Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
    Both showed that athrxusb.sys was in some way involved in the crash.


    athrxusb.sys Tue Jul 29 08:47:13 2008

    It looks as if athrxusb.sys may belong to the Belkin Wireless G USB Network Adapter. I would see if Belkin has an updated driver.


    secdrv.SYS   Wed Sep 13 09:18:38 2006
    The Macrovision Security Driver, secdrv.sys, is outdated - this is updated via Windows Updates. Please make sure that your computer has all current Windows updates installed.


    As a side note: I'm not a big fan of Advanved SystemCare. Here are a number of reviews regarding Advanced SystemCare and effect on computer performance (both positive and negative).

    Regards,
    Brooks



     


    #7 bubba7882

    bubba7882
    • Topic Starter

    • Members
    • 41 posts
    • OFFLINE
    •  
    • Gender:Male
    • Local time:08:51 PM

    Posted 20 November 2012 - 05:00 PM

    what about the ntoskrnl.exe error

    #8 Artrooks

    Artrooks

    • Members
    • 1,463 posts
    • OFFLINE
    •  
    • Gender:Male
    • Location:New York
    • Local time:11:51 PM

    Posted 20 November 2012 - 05:14 PM

    what about the ntoskrnl.exe error

    That's a "red herring.' The OS Kernel (ntoskrnl.exe) is not at fault. If the kernel was truely to blame, your computer would have more problems than BSODs. Windows files are always blamed but very rarely are the cause of a BSOD. Third party drivers account for 70% of blue screen errors.

    Regards,
    Brooks



     





    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users