What I've Done:
Scanned with AntiMalwarebytes. -Can't detect virus.
Restored System to Date- System doesn't store a late enough date to remove virus.
Run another Antivirus Program that removed it, only to have it reappear a few days later.
Redirects to unwanted sites from links.
Disabled all practical use of Firefox, had to download Chrome.
Attempts to alter system files from program files location. (This caused tons of popups and forced me into safemode.)
Occasionally, as in nearly once a day, the internet won't work for either laptop even though the router has full bar reception. It stands only like, ten feet away from where we use the laptops, so it usually isn't a reception issue. The resulting error detection says something about the DNS and server location of the website. This has led me to suspect the virus is in the router.
We can still use the internet on the infected laptop, for now. I'm worried it might spread from the router to my laptop, though I'm not sure that's possible. Both computers have DNS lookup problems on a fairly regular basis that last for a few minutes and then stop. At first I thought the router was just bleepty. It's from comcast.
I can't seem to find anyone who can tell me how to get rid of it, and I'd hardly call myself literate enough to alter any system files without incredibly detailed directions. In short, I really need help. Would it work if I just removed the virus again, turned off all wifi connection to the laptops and replaced the router? I would like to just get rid of it. I don't want to have to replace the laptop, because stuff like that has happened to me before. I'm worried that it'll kill the hard drive, we'll replace the hard drive, and then the router will just give it back and ruin that one too.
As far as systems go, we both run Windows 7.
Does anyone know any programs or hard ware solutions that could possibly help us out? Thanks in advance. ^^
Edited by hamluis, 17 November 2012 - 03:33 PM.
Moved from Win 7 to Am I Infected - Hamluis.