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help with issue caused by rkill


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#1 helpAccepted

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Posted 17 November 2012 - 02:43 PM

I was dealing with a virus on my father's laptop that had changed the search in the address bar (He could only type in specific web addresses to get where he wanted or else the virus would redirect him to seeksource.com and other bad websites. Apparently the virus infects all web browsers and causes normal searches in major search engines to redirect to seeksource ie: google, bing, yahoo,etc)

I came across a solution that required rKill. However I did not put the laptop in safe mode and for some reason it screwed up the D-drive partition. It shows in the "my computer" section with c-drive and the dvd reader but NTFS is visible under "D-drive". When I click the drive, it says "location not accessible, Access denied". C-drive is perfectly normal and accessible.

Does anyone know how to fix this without losing any of the data in the drive? I've checked up on the issue and most websites mention recovering the data with a software, but I'm not sure if that's the correct way to fix the issue.

-on a side note I've fixed the seeksource virus that was plaguing the laptop :P

Edited by hamluis, 17 November 2012 - 03:15 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 narenxp

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Posted 17 November 2012 - 05:54 PM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here.If you get crashes in normal mode,run it in safemode with networking

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply




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