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Malwarebytes question


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7 replies to this topic

#1 revclyburn

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Posted 17 November 2012 - 01:24 PM

Hello

just a simple question. What would be the best way to handle a Runtime Error with Malwarebytes.

I get Runtime error 0 and 440.

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#2 narenxp

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Posted 17 November 2012 - 01:26 PM

Uninstall malwarebytes using this tool

MBAM clean

Restart the PC and try to reinstall again

#3 noknojon

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Posted 17 November 2012 - 03:49 PM

Hello -
A simple Un / Re-install is not enough for this error problem - This has existed for some time, and this solution is taken from Malwarebytes FAQ page.
See it from the link below, or I have listed the fix for you under the ******** line -

http://forums.malwarebytes.org/index.php?showtopic=10138&view=findpost&p=49525

You will need to scroll well down the page to find this particular repair item >>
15. ISSUE: I'm getting a Runtime error 0 and 440 automation error.
These full directions are given there -
********************************************************************************************************************************************
SOLUTION: Please do the following to see if it fixes the error:
•Please copy and paste the following text inside the Code box exactly as written into notepad (not wordpad or any other text editor):

if exist "%programfiles(x86)%" regsvr32 "%programfiles(x86)%\Malwarebytes' Anti-Malware\mbamext.dll" 
if exist "%programfiles(x86)%" regsvr32 "%programfiles(x86)%\Malwarebytes' Anti-Malware\ssubtmr6.dll" 
if exist "%programfiles(x86)%" regsvr32 "%programfiles(x86)%\Malwarebytes' Anti-Malware\vbalsgrid6.ocx" 
if not exist "%programfiles(x86)%" regsvr32 "%programfiles%\Malwarebytes' Anti-Malware\mbamext.dll" 
if not exist "%programfiles(x86)%" regsvr32 "%programfiles%\Malwarebytes' Anti-Malware\ssubtmr6.dll" 
if not exist "%programfiles(x86)%" regsvr32 "%programfiles%\Malwarebytes' Anti-Malware\vbalsgrid6.ocx"
•Once you've done that click on File and select Save As...

•In the Save dialogue box click on the drop down menu next to Save as type and select All Files

•Name the file MBAM Fix.bat (the .bat extension is very important)

•Save the file to your desktop and double click it to run it on XP. For Vista/Win7, please right click on it and choose Run As Admin

•Click OK to each of the 3 dialog boxes that should show a success message for each file registered

•If you get an error that REGSVR32 "is not recognized as an internal or external command, operable program or batch file", then ensure that the file REGSVR32.EXE exists in the %WINDIR%\SYSTEM32 folder. If it's not found there you can copy if from another Computer running the same operating system and service pack level.
If that doesn't fix it then please download and install the Microsoft Visual Basic Common Controls from Here to see if it helps.

Thank You -

#4 revclyburn

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Posted 20 November 2012 - 09:05 AM

Noknojon,

thanks for the reply. I will try your suggestions when I get home. Hopefully that will fix the Malwarebytes issue. I just got the desktop iconms to work, and it to recognize the DVD\CD rom. Now I need to figure out how to get his sermons back. They disappeared during a apparent restore. Any ideas? I know there are programs that state that they can restore deleted files, do you kow of any good (free) ones.

The life of a clergyman is limited to the resources given him. lol.

#5 revclyburn

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Posted 20 November 2012 - 04:46 PM

Okay

tried that and it didn't work. Got a error about REGSVR32 "is not recognized as an internal or external command, operable program or batch file. Checked windows system32 dir and it's there. Should it be somewhere else? Or maybe it's corrupted. I could use some help here, need to give my Pastor his laptop back asap.

#6 noknojon

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Posted 20 November 2012 - 06:29 PM

Since it is a Malwarebytes Specific problem, I would sign up and post the question at the Malwarebytes forum at the link given below -
http://forums.malwarebytes.org/index.php?showforum=41

Leave this link for them to see what you have attempted so far -
http://www.bleepingcomputer.com/forums/topic475537.html/page__view__findpost__p__2898056

AdvancedSetup or Exile360 should be able to help with more details for you -

Regards -

Edited by noknojon, 20 November 2012 - 06:33 PM.


#7 AdvancedSetup

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Posted 21 November 2012 - 04:18 PM

This is actually often a Registry permissions issue and it simply shows up in our program installation but it could just as easily show up in other programs.

As long as the computer is not infected then correcting the Registry permissions should correct it.

Here is a video that demonstrates finding and correcting the permissions errors.

#8 noknojon

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Posted 21 November 2012 - 10:01 PM

I hope the advice from AdxancedSetup helps (Site Admin at Malwarebytes Forum) -

Now I need to figure out how to get his sermons back. They disappeared during a apparent restore. Any ideas? I know there are programs that state that they can restore deleted files, do you kow of any good (free) ones.

Accidentally deleted an important file? Lost something important when your computer crashed? No problem! Recuva recovers files deleted from your Windows computer, Recycle Bin, digital camera, etc. And it's free!

Your request "may" be a bit late depending on how you mean the computer was "Restored" ........

There are other options, but this is among the more popular Free programs of its type. Please ask for other options if this is not working -




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