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Posted 16 November 2012 - 07:16 PM
Posted 25 November 2012 - 11:58 AM
Posted 26 November 2012 - 06:21 AM
I have found at least one other person that had a similar problem, but the information you provided for that problem doesn't seem to fit my symptoms. That person was seeing the message "please wait while connection is being established", I am not getting any messages, just a flashing black to white screen that stays white.
When booting, my screen will flash white. If the boot is successful, which is less than 50% of the time,I then see the loading windows screen and the computer goes ahead and boots normally. But, more often than not, I never see the booting windows screen and the monitor will just flash from black to white, several times, and then stays white. I do get the windows music to indicate that the boot was successful,but I can only see a blank white screen, no icons or mouse cursor. If I press the power button a couple of times, the system will usually eventually give me a screen that looks like the system was paused and is waiting for a user to be selected and a password to be entered. Once I am able to access the system, it seems to work normally. I have waited as long as 15 minutes or so to see if the boot will complete once I get the white screen, but it never seems to go any further.
I have checked for a virus using my virus checker, Viper antivirus, and checked for malware using malware bytes, but can find nothing. I even started a boot log to see if I could see any indication in the log file, but I can see nothing. I have worked on computers, but not windows machines and I am at a loss, can you help? I will send you anything you need.
Posted 26 November 2012 - 10:22 AM
Posted 28 November 2012 - 09:22 PM
Posted 02 December 2012 - 07:31 PM
Posted 03 December 2012 - 07:15 AM
Edited by Julia G, 03 December 2012 - 07:49 AM.
Posted 04 December 2012 - 09:43 PM
Posted 05 December 2012 - 07:35 AM
Posted 27 December 2012 - 04:35 PM
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