Can we have a better look at your setup -
Please download MiniToolBox
, Save it to your desktop and run it.
Checkmark the following boxes:
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
List devices >>(Problem only)<<
•List Users, Partitions and Memory size.
•List Minidump Files
and copy / paste the result (Result.txt). Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Download Security Check by Screen317
, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
; please copy / paste the contents of that document.Note
: If a security program requests permission to access the Internet, allow it to do so.