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Vista starts but will not proceed


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#1 nicholas96218

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Posted 15 November 2012 - 11:07 PM

Vista will start up but will not proceed past the loading bar screen. This was after a windows update of about 13 items. A system restore to prior the updates did not help.

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#2 Firespike

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Posted 16 November 2012 - 01:12 AM

Have you tried booting into safe mode? After the computer passes the bios screen tap and hold the F8 key. A screen should pop up with several options, one being start safe mode with networking, does that work? If you are able to, I'm sure someone can walk you through the steps to take to resolve the problem. I can try to help with my limited knowledge, I've dealt with a lot of windows start up issues myself :wacko:

Edited by Firespike, 16 November 2012 - 01:15 AM.


#3 nicholas96218

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Posted 16 November 2012 - 05:13 PM

Yes I am actually running my computer on safe mode with networking right now. I ran chkdsk and that has found an error. I am not sure how to post the logs from that.

#4 Firespike

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Posted 16 November 2012 - 06:39 PM

http://janetalkstech.com/2009/windows-tip-of-the-day-viewing-your-chkdsk-report

This page may prove helpful in finding it. I know it's found in event viewer, the physical log file I'm not sure. If you can find it in event viewer you could copy paste the output. Have you checked your Startup programs for anything suspicious? To do so go to start, run box, and type msconfig and then hit enter. Go to the startup tab, try disabling all the entries under that (by removing the check marks) and then try restarting. If it is able to, you should try with half the programs disabled and half enabled until you can isolate the problem program/virus. You should also try running a virus scanner, malwarebytes alongside another anti virus program should work. If you don't have an anti virus, I'd recommend AVG which is free and seems to catch most viruses (it's a good habit to get into regular virus scanning, if you don't already). A lot of times we don't know the computers infected until a restart, so it may be coincidental that it happened after the updates (hopefully it is, otherwise it may get complicated). Also out of curiosity try running TDSSKiller, it's fast and can sometimes fix the problem quickly (it's saved me a number of times).

Edited by Firespike, 16 November 2012 - 06:46 PM.


#5 hamluis

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Posted 16 November 2012 - 07:14 PM

If you think that you are infected...this is not the forum for seeking answers/assistance.

If such is the case, advise me of such and I will move your post to the appropriate forum.

Louis

#6 nicholas96218

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Posted 28 December 2012 - 03:57 PM

I actually had a computer specialist try and fix it to no avail. Ultimately we did a clean install of the entire computer. I am not sure what the source of the issue was.

#7 hamluis

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Posted 28 December 2012 - 05:00 PM

:thumbup2: , feedback appreciated, happy computing ;).

Louis




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