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Freezing


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#1 Sightless

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Posted 14 November 2012 - 11:27 PM

Every time I turn on my computer, or resume it from sleep/hibernation, within 30 minutes it will freeze for around 2 minutes. This happens all the time. My laptop originally had Windows 7 on it, and the problem occurred then too. It actually has happened since the day I bought the computer, but I thought it would get better after updating drivers and stuff, but it hasn't. It also will freeze up when booting/resuming and require a hard reset.

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#2 Allan

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Posted 15 November 2012 - 07:54 AM

1) Does the same thing happen in safe mode?

2) Have you run diagnostics on both your hd and ram? If not, please do so:

To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.
To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

#3 Sightless

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Posted 15 November 2012 - 12:24 PM

1) Does the same thing happen in safe mode?

2) Have you run diagnostics on both your hd and ram? If not, please do so:

To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.
To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

1. Haven't tried in safe mode

2. I'm running checkdisk now, it's hanging on 27% for about an hour, so I'm assuming it has found some damaged sectors there that it's repairing. I'll run memtest after this finishes up.
Thanks for the tips :)

#4 Sightless

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Posted 15 November 2012 - 04:53 PM

So I ran it, here's the log. It looks like it recovered some free space, but that's about it? I haven't noticed a freeze up yet, but we'll see.



Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
243456 file records processed. File verification completed.
2045 large file records processed. 0 bad file records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
347360 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
Cleaning up 850 unused index entries from index $SII of file 0x9.
Cleaning up 850 unused index entries from index $SDH of file 0x9.
Cleaning up 850 unused security descriptors.
Security descriptor verification completed.
51953 data files processed. CHKDSK is verifying Usn Journal...
33958064 USN bytes processed. Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...
243440 files processed. File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...
57549101 free clusters processed. Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

296737791 KB total disk space.
66070444 KB in 189277 files.
117736 KB in 51954 indexes.
0 KB in bad sectors.
353203 KB in use by the system.
65536 KB occupied by the log file.
230196408 KB available on disk.

4096 bytes in each allocation unit.
74184447 total allocation units on disk.
57549102 allocation units available on disk.

Internal Info:
00 b7 03 00 57 ae 03 00 da ce 06 00 00 00 00 00 ....W...........
49 01 00 00 5b 00 00 00 00 00 00 00 00 00 00 00 I...[...........
00 00 83 c3 56 00 00 00 04 00 00 00 00 00 00 00 ....V...........

Windows has finished checking your disk.
Please wait while your computer restarts.




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