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Software Restriction Policy

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#1 Cludout


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Posted 14 November 2012 - 07:10 PM

Just had a nasty one come in that i have not seen before. started running Mbam, tdsskiller, spybot and they all found things but started to run full scans with Microsoft security and i am starting to get errors that say windows cannot open this program because it has been prevented by a software restriction policy. for more information open the event viewer or contact the system administrator.

i did check the event viewer to see what was up and the event said access to this program (c\program files\microsoft security client\msseces.exe) has been restricted my your administrator by location with policy rule ~b2525cd1-7b06-4e-19-8b5b-8f061c618e00~ placed on path c\program files\microsoft security client. for more info see help and support center.

we have tried uninstalling and reinstalling MSE and the same issue is happening.

my google-fu is not working at the moment just turning up things about windows mail and windows media center with those same errors that are fixed by messing with the default programs. this is seeming to be directly caused by whatever virus things were in the computer but i am not able to go any further at this point with what I have.

oh and just so we are clear the computer is not part of a network or domain and the user is the administrator (windows xp home edition sp3)

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#2 Broni


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Posted 14 November 2012 - 09:43 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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