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Screen Goes Off While Idle, Won't Come Back On When They Return

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#1 smerffed


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  • Gender:Male
  • Location:Hanover, PA, US
  • Local time:05:34 AM

Posted 14 November 2012 - 11:07 AM

So I have a client that brought in a computer for a screen that shuts off while it is idle, and will not come back on when they return. Now I know that the computer is most likely trying to sleep and will not "go to sleep" correctly. I know the sleep function does not work well with some boards, so we just wanted to set the computer to never sleep. The customer agree'd to this. When I went in to change the power settings, it was set on some ePower crap profile, but I believe before I changed it, the screen, hard disks, and sleep was set to never already.

Now if this is the case that it was already set, I still changed it to a normal power profile and set everything to never, besides the screen which has a timeout period of 15 minutes.

What could cause this if the problem continues? I am a little stumped.

Edited by hamluis, 14 November 2012 - 06:08 PM.
Moved from XP to Internal Hardware - Hamluisw.

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