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major computer troubles

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#1 jpeadon16


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Posted 14 November 2012 - 12:52 AM

Hello all,

My computer is in major trouble. I am a novice in battling viruses or whatever is infected my computer. Here is the best information I can provide.

My computer was having problems before with the internet re-directing to random websites. With some help from a post on here under the name jpeadon16(you can read the previous post if you'd like), I used TDSS, RKill and several other programs to help kill the virus. However I am still having the following issues.

1) livesearchnow.com keeps coming up while I'm trying to search things.

2) When I push the microsoft button in the bottom left I have 4 things: the search bar, all programs, computer and the shutdown button. In addition, all my files are hidden/gone. For example, when I click on all programs and the itunes folder shows up, if I click on it, it says it's empty.

3) I downloaded McAfee Security, and it says that my firewall protection is off/not working. When I went to turn it on/put it back to the default settings, there is a error message that says it cannot be completed.

These are my major issues. What does it sound like I have and how do I mediate the issues.

Topic continues here: http://www.bleepingcomputer.com/forums/topic473976.html

Edited by Platypus, 14 November 2012 - 01:59 AM.

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#2 narenxp


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Posted 14 November 2012 - 12:59 AM

You never replied to this topic


Do not create multiple topics.

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