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Windows vista error


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#1 plstix

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Posted 13 November 2012 - 09:58 PM

I am having this problem of not being able to update windows vista. My computer is a 32bit. I can't open defrager or perform dskcsk. Nothing happens at all. I get this error code on windows vista 8007000B. I have gone to windows update website and it seems like a log error. If anyone can help. plz do so. Thanks

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#2 Artrooks

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Posted 14 November 2012 - 09:52 AM

Hello,

1. ) What was new on your computer right before this problem started; hardware, software, malware?

2. ) What is your computer make and model number?

3. ) What Service Pack is installed on your Vista x32?
  • Start | right mouse click on Computer in the start menu | Properties | any Service Packs will be listed under Windows edition.
4. ) Try running this Fixit: Fix Microsoft Windows Update Issues

Regards,
Brooks



 


#3 plstix

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Posted 14 November 2012 - 07:30 PM

I have Dell xps 410. I did have 2nd service packs on computer. I reinstalled the windows vista operation system. So I have no service packs now. This problem was happening before I reinstalled vista. I installed drivers as well. Computer works but not able to update, defrag, and MrFixit didnt work. I even tried to uninstalll my virus protection system and same thing. I ran mrt(malicious removal tool). No viruses. I feel the problem might be with regisry or past log events. Thanks

#4 Artrooks

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Posted 14 November 2012 - 08:41 PM

Hello plstix,

If these problems persisted after a fresh re-installation of Vista, I would want to rule-out a hardware problem. My suggestion would be to run the Dell Diagnostics:
  • Turn on (or restart) your computer.
  • When the DELL logo appears, press <F12> immediately.
  • When the boot device list appears, highlight Boot to Utility Partition, then press <Enter>.
  • When the Dell Diagnostics Main Menu appears, select the test you want to run.
  • Start with the Express Test (may take 10-20 mins)
  • Please post any error codes. If no errors are reported, I would next select Custom and test the hard drive more vigorously.
Let us know the results.

Regards,
Brooks



 


#5 plstix

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Posted 15 November 2012 - 11:22 PM

Hi Artrooks

NO Error Codes

Thanks Tim

Edited by plstix, 16 November 2012 - 07:50 AM.


#6 Artrooks

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Posted 16 November 2012 - 01:53 PM

Not being able to update Vista is one problem, but not being able to run chkdsk, defrag, or uninstall anti-virus is something else.

1. ) How long ago was the re-installation of Vista?

2. ) How much free space is on your system hard drive?
  • Click Start | double click on Computer (in start menu) | Look at your boot drive (usually C: ) | It should report "xxGB free of xxGBs"


Let us know.

Regards,
Brooks



 


#7 plstix

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Posted 16 November 2012 - 05:57 PM

Hi Artrooks

It has been about three weeks since reinstall. I have 265GB free of 285gb.

Thanks

Edited by plstix, 16 November 2012 - 05:58 PM.


#8 Artrooks

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Posted 16 November 2012 - 10:12 PM

See if you can run System File Checker:
  • Click Start (orb) and type: cmd in the search box.
  • Right mouse click on cmd.exe at the top of the column and select, Run as administrator.
  • At the command prompt, type: SFC /ScanNow and press <Enter>.
  • When the scan has finished, if the message says: "No integrity violations were found," then please Exit.
  • If any integreity violations were found, then re-run the above command again. Repeat for a total of three times before stopping.

Please download MiniToolBox by farbar, save it to your Desktop, and run it.

Check the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Please click Go. Post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Regards,
Brooks



 


#9 plstix

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Posted 16 November 2012 - 11:17 PM

Hi Artrooks

This report didnt look good. If you can teach me a little of what I need to be looking out for. How do I interprete results? Thanks, Tim

Attached Files


Edited by plstix, 16 November 2012 - 11:30 PM.


#10 Artrooks

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Posted 17 November 2012 - 09:41 AM

1. ) Looking at your installed program list, it looks as if you re-installed Vista using either the Dell recovery CD or from the hidden partition on the hard drive. If that's the case, there may be newer drivers for your xps 410.

  • Go to the Dell Website -> Drivers and downloads.
  • Enter the service tag for your computer.
  • Update any hardware drivers, especially chipset and network.

2. ) In 2010, Microsoft ended support for Windows Vista without any service packs installed. That means that Windows Update will not work on Vista unless Service Pack 1 is installed.

The stand alone Vista SP1 is 435 MB and can be downloaded from here. Try to install this stand alone service pack. Once installed, try Windows Update once again.

Regards,
Brooks



 


#11 plstix

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Posted 18 November 2012 - 08:58 AM

Hi Artrook

I did make a mistake. I told you I have Dell 410. I meant to say Dell xps M1530. I have both. Other than that I did everything you said and I still have same problem. When I try to do update I get same error code.

8007000B

Thanks, Tim

#12 Artrooks

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Posted 18 November 2012 - 09:17 AM

See if this will help: http://windows.microsoft.com/is-IS/windows-vista/Windows-Update-error-8007000b

Regards,
Brooks



 


#13 plstix

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Posted 19 November 2012 - 07:42 PM

Hi Artrook

No luck so far. How do I get diacab file open? With out downloading lots of trash. I just tried to install Mr Fixit and i cant install powershell on its download. I cant open defrag to scan. ????

Thanks,

Edited by plstix, 19 November 2012 - 08:36 PM.


#14 Artrooks

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Posted 20 November 2012 - 10:43 AM

How do I get diacab file open?


I'm not sure I understand. If you are referring to the SP1 download, it will only install what is necessary.

Regards,
Brooks



 


#15 plstix

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Posted 20 November 2012 - 09:05 PM

hi Artrook

Click on link for automatic trouble shooting. Then im asked to open file and I cant.



http://windows.microsoft.com/is-IS/windows-vista/Windows-Update-error-8007000b

Windowsupdate.diagcab




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