Posted 13 November 2012 - 12:31 PM
Hello, I am new to the forum, however not new to Virus/Malware removal and usage of Combofix and other utilities. I have been using Combofix for over a year now to assist me in cleaning up the most stubborn of infected machines with extremely good results. Usually if I run into an issue, resolving it took little time and effort.
However, yesterday I cleaned up a badly infected PC with Combofix, as I usually do. This morning unfortunately I got a call from the user, stating that they were unable to log into the PC and getting a Startup Repair box. They attempted a few of the options with no luck in getting into their machine. I requested that they ship their PC to me to take a closer look. It should be arriving today, or perhaps tomorrow.
Out of the many dozens of infected PC's I have fixed, this is the first one that I have seen to have gone into a Startup Repair loop. I am looking for any and all assistance in trying to bring this PC back from the dead.
I have a BA in info sci, and have been an IT consultant for about 5 years now. I am familiar with most of these tools and techniques, but I am stuck with this interesting situation.
Thanks in advance for any help, and thanks Bleepingcomputer.com for providing wonderful tools and information to many who find themselves stuck in situations such as the one I find myself in today.