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TRATRAPS help :S


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17 replies to this topic

#1 Dragon13OfDeath

Dragon13OfDeath

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  • Local time:09:03 AM

Posted 13 November 2012 - 01:52 AM

Hi,

So I've been trying to deal with this TRAtraps virus for a little while and I'm tired of it! HELP!

My Avira anti-virus keeps popping up saying 'TR/ATRAPS.Gen2' was found... I can click remove but it just keeps popping up over and over and my computer is getting brutaly slow! What can I do?

I'm running Windows Vista, if you need other info just lmk!

Thanks for the help in advance!!

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  •  
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  • Location:Puerto rico
  • Local time:01:03 PM

Posted 13 November 2012 - 05:46 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3


    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following

  • both reports from DDS
  • report from security check
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Dragon13OfDeath

Dragon13OfDeath
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Posted 13 November 2012 - 04:03 PM

1)
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-07.01)
.
Microsoft® Windows Vista™ Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 7/5/2011 7:48:22 PM
System Uptime: 11/13/2012 11:08:24 AM (1 hours ago)
.
Motherboard: Intel Corporation | | DX38BT
Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz | J1PR | 2394/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 932 GiB total, 647.37 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
J: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP549: 9/26/2012 12:00:04 AM - Scheduled Checkpoint
RP550: 9/27/2012 12:00:08 AM - Scheduled Checkpoint
RP551: 9/28/2012 12:00:05 AM - Scheduled Checkpoint
RP552: 10/1/2012 11:49:57 PM - Scheduled Checkpoint
RP553: 10/7/2012 7:48:20 AM - Scheduled Checkpoint
RP554: 10/9/2012 12:22:12 PM - Scheduled Checkpoint
RP555: 10/11/2012 12:00:16 AM - Scheduled Checkpoint
RP556: 10/12/2012 12:00:10 AM - Scheduled Checkpoint
RP557: 10/13/2012 12:00:09 AM - Scheduled Checkpoint
RP558: 10/14/2012 12:00:17 AM - Scheduled Checkpoint
RP559: 10/15/2012 12:31:06 AM - Scheduled Checkpoint
RP560: 10/16/2012 1:43:36 PM - Scheduled Checkpoint
RP561: 10/18/2012 12:00:22 AM - Scheduled Checkpoint
RP562: 10/19/2012 12:00:12 AM - Scheduled Checkpoint
RP563: 10/20/2012 7:40:34 PM - Scheduled Checkpoint
RP564: 10/23/2012 11:28:49 PM - Scheduled Checkpoint
RP565: 10/25/2012 12:03:30 AM - Scheduled Checkpoint
RP566: 11/5/2012 11:40:26 AM - Scheduled Checkpoint
RP567: 11/6/2012 12:23:35 AM - Scheduled Checkpoint
RP568: 11/8/2012 7:41:03 PM - Scheduled Checkpoint
RP569: 11/10/2012 12:00:06 AM - Scheduled Checkpoint
RP570: 11/11/2012 12:00:06 AM - Scheduled Checkpoint
RP571: 11/13/2012 12:27:16 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Actual Multiple Monitors 4.0
Adobe Acrobat X Pro - English, Français, Deutsch
Adobe AIR
Adobe Creative Suite 6 Master Collection
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Help Manager
Adobe Reader X (10.1.3)
Adobe Widget Browser
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Autodesk Backburner 2013.0.0
Autodesk DirectConnect 2013 32-bit
Autodesk FBX Plug-in 2013.1 - Maya 2013
Autodesk MatchMover 2013 32-bit
Autodesk Maya 2013 32-bit
Avira AntiVir Personal - Free Antivirus
AVS Audio Converter 7
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
BitComet 1.29
bl
Bonjour
Combined Community Codec Pack 2011-11-11
Composite 2013
Context Free
D3DX10
DAEMON Tools Lite
Diablo II
Diablo III
Diablo III Beta
DisplayFusion 3.3.1
DivX Setup
Doxillion Document Converter
DVDFab 8.1.5.9 (20/01/2012) Qt
Epson Connect
Epson Customer Participation
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EPSON WorkForce 435 Series Printer Uninstall
EpsonNet Print
ffdshow v1.2.4475 [2012-07-12]
Haali Media Splitter
High-Definition Video Playback
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual C++ 2010 Express - ENU (KB2542054)
Hyperdesk - DarkMatter Gamma Ray
Hyperdesk - DarkMatter Solar Flare
Intel® PRO Network Connections 12.1.12.0
iPhone Folders
iTunes
Java Auto Updater
Java™ 6 Update 30
Junk Mail filter update
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Application Error Reporting
Microsoft Corporation
Microsoft Help Viewer 1.0
Microsoft LifeCam
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 Express - ENU
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
MKVtoolnix 4.9.1
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Nero 11
Nero 11 Disc Menus Basic
Nero 11 Effects Basic
Nero 11 Image Samples
Nero 11 Kwik Themes Basic
Nero 11 PiP Effects Basic
Nero Audio Pack 1
Nero BackItUp 11
Nero BackItUp 11 Help (CHM)
Nero Backup Drivers
Nero Burning ROM 11
Nero Burning ROM 11 Help (CHM)
Nero ControlCenter 11
Nero ControlCenter 11 Help (CHM)
Nero Core Components 11
Nero CoverDesigner 11
Nero CoverDesigner 11 Help (CHM)
Nero Express 11
Nero Express 11 Help (CHM)
Nero Kwik Media
Nero Kwik Media Help (CHM)
Nero Recode 11
Nero Recode 11 Help (CHM)
Nero RescueAgent 11
Nero RescueAgent 11 Help (CHM)
Nero SharedVideoCodecs
Nero SoundTrax 11
Nero SoundTrax 11 Help (CHM)
Nero Video 11
Nero Video 11 Help (CHM)
Nero WaveEditor 11
Nero WaveEditor 11 Help (CHM)
nero.prerequisites.msi
NVIDIA 3D Vision Controller Driver
NVIDIA 3D Vision Controller Driver 275.33
NVIDIA Control Panel 275.33
NVIDIA Graphics Driver 275.33
NVIDIA HD Audio Driver 1.2.23.3
NVIDIA Install Application
NVIDIA PhysX
NVIDIA PhysX System Software 9.10.0514
NVIDIA Update 1.3.5
NVIDIA Update Components
PC Tools on-the-fly Scanner 9.0
PDF Settings CS6
ph
plist Editor for Windows 1.0.2
QuickTime
RPS CRT
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Visual C++ 2010 Express - ENU (KB2251489)
Segoe UI
Service Pack 1 for SQL Server 2008 (KB968369)
SigmaTel Audio
Skype Click to Call
Skype™ 5.10
Sql Server Customer Experience Improvement Program
StarCraft II
Switch Sound File Converter
System Requirements Lab
TELUS security advisor 3.7.44
TELUS Support Centre
TVersity Codec Pack 1.7
TVersity Media Server 1.9.7
Unreal Development Kit: 2012-03
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
VC80CRTRedist - 8.0.50727.4053
Welcome App (Start-up experience)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Sound Schemes
WinRAR 4.11 (32-bit)
WinSCP 4.3.5
Xilisoft Video Splitter 2
Xiph.Org Open Codecs 0.85.17777
.
==== Event Viewer Messages From Past Week ========
.
11/6/2012 1:08:07 PM, Error: PlugPlayManager [12] - The device 'Hitachi HDS721010CLA332 ATA Device' (IDE\DiskHitachi_HDS721010CLA332_________________JP4OA3EA\6&176f5111&0&1.0.0) disappeared from the system without first being prepared for removal.
11/13/2012 11:12:41 AM, Error: Microsoft-Windows-WMPNSS-Service [14325] - Service 'WMPNetworkSvc' did not start correctly because QueryService encountered error '0x80070424'. In Windows Media Player, turn off media sharing, and then turn it back on.
11/13/2012 11:10:50 AM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on H: cannot be read.
11/13/2012 11:10:50 AM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on G: cannot be read.
11/13/2012 11:10:50 AM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on F: cannot be read.
11/13/2012 11:10:50 AM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on E: cannot be read.
11/13/2012 11:10:47 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
11/13/2012 10:58:07 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: StarOpen
.
==== End Of File ===========================

DDS (Ver_2012-11-07.01) - NTFS_x86
Internet Explorer: 9.0.8112.16450
Run by Andrew at 12:54:44 on 2012-11-13
Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.2045.558 [GMT -8:00]
.
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\Installer\MSI89F6.tmp
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\Installer\MSIE6AA.tmp
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\sttray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\TELUS\McciTrayApp.exe
C:\Program Files\TELUS\TELUS security advisor\ServicepointService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\STacSV.exe
C:\ProgramData\TVersity\Media Server\MediaServer.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Actual Multiple Monitors\ActualMultipleMonitorsCenter.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIHRA.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Avira\AntiVir Desktop\GUARDGUI.EXE
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.mytelus.com
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: BitComet Helper: {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Actual Multiple Monitors] "c:\program files\actual multiple monitors\ActualMultipleMonitorsCenter.exe"
uRun: [AdobeBridge] <no file>
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [TELUS_McciTrayApp] "c:\program files\telus\McciTrayApp.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "c:\program files\common files\adobe\cs6servicemanager\CS6ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
mRun: [NBAgent] "c:\program files\nero\nero 11\nero backitup\NBAgent.exe" /WinStart
mRun: [FUFAXRCV] "c:\program files\epson software\fax utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - c:\program files\bitcomet\tools\BitCometBHO_1.5.4.11.dll/206
LSP: mswsock.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} - hxxp://launch.soe.com/plugin/web/SOEWebInstaller.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
TCP: NameServer = 192.168.1.254 75.153.176.9
TCP: Interfaces\{194A6448-E898-438B-A92C-40390278A8CA} : DHCPNameServer = 192.168.1.254 75.153.176.9
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
STS: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - c:\windows\system32\DreamScene.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {7070D8E0-650A-46b3-B03C-9497582E6A74} - c:\windows\system32\soundschemes.exe /AddRegistration
.
============= SERVICES / DRIVERS ===============
.
R0 NBVol;Nero Backup Volume Filter Driver;c:\windows\system32\drivers\NBVol.sys [2012-8-31 56496]
R0 NBVolUp;Nero Backup Volume Upper Filter Driver;c:\windows\system32\drivers\NBVolUp.sys [2012-8-31 12464]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2012-9-23 383368]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2012-9-23 342168]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2012-9-23 909728]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2012-4-25 242240]
R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2012-9-23 203120]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-9-29 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-9-29 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-9-29 66616]
R2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\epson\epsoncustomerparticipation\EPCP.exe [2011-6-9 521600]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2011-7-8 21504]
R2 HyperDeskCustomThemeEnabler;HyperDesk's Custom Theme Enabler;c:\windows\installer\MSI89F6.tmp [2011-7-19 86016]
R2 HyperdeskThemePatcher;Hyperdesk's UxTheme Patcher;c:\windows\installer\MSIE6AA.tmp [2011-7-19 186880]
R2 ServicepointService;ServicepointService;c:\program files\telus\telus security advisor\ServicepointService.exe [2011-12-3 689464]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 BITCOMET_HELPER_SERVICE;BitComet Disk Boost Service;c:\program files\bitcomet\tools\bitcometservice.exe -service --> c:\program files\bitcomet\tools\BitCometService.exe -service [?]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-7-23 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2011-5-13 1492840]
S3 MusCAudio;MusCAudio;c:\windows\system32\drivers\MusCAudio.sys [2012-6-11 23608]
S3 PCTSFileEnum;PCTSFileEnum;c:\program files\pc tools\dmscanning\PCTSFiles.exe [2012-9-23 89048]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2009-7-22 47128]
S4 RsFx0103;RsFx0103 Driver;c:\windows\system32\drivers\RsFx0103.sys [2009-3-30 239336]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2009-3-30 366936]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== File Associations ===============
.
ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs6\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-08-24 06:59:17 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 12:55:21.56 ===============

2)

Results of screen317's Security Check version 0.99.54
Windows Vista Service Pack 2 x86
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
AntiVir Desktop
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 30
Java version out of Date!
Adobe Reader X 10.1.3 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Avira Antivir avgnt.exe
Avira Antivir avguard.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````

3)
Didnt seem to have any issue which i assume is a good thing? :P Thanks!

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 November 2012 - 05:13 PM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Dragon13OfDeath

Dragon13OfDeath
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  • Local time:09:03 AM

Posted 14 November 2012 - 02:11 AM

# AdwCleaner v2.007 - Logfile created 11/13/2012 at 22:57:21
# Updated 06/11/2012 by Xplode
# Operating system : Windows Vista ™ Ultimate Service Pack 2 (32 bits)
# User : Andrew - ANDREW-PC
# Boot Mode : Normal
# Running from : C:\Users\Andrew\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Users\Andrew\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Andrew\AppData\LocalLow\boost_interprocess

***** [Registry] *****

Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKLM\Software\Conduit

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

*************************

AdwCleaner[S1].txt - [800 octets] - [13/11/2012 22:57:21]

########## EOF - C:\AdwCleaner[S1].txt - [859 octets] ##########

RogueKiller V8.2.3 [11/07/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Andrew [Admin rights]
Mode : Remove -- Date : 11/13/2012 23:06:52

¤¤¤ Bad processes : 8 ¤¤¤
[SUSP PATH][DLL] explorer.exe -- C:\Windows\explorer.exe : C:\Users\Andrew\AppData\Local\Temp\ammemb.dll -> UNLOADED
[SUSP PATH] MediaServer.exe -- C:\ProgramData\TVersity\Media Server\MediaServer.exe -> KILLED [TermProc]
[SUSP PATH][DLL] explorer.exe -- C:\Windows\explorer.exe : C:\Users\Andrew\AppData\Local\Temp\ammemb.dll -> UNLOADED
[SUSP PATH] MediaServer.exe -- C:\ProgramData\TVersity\Media Server\MediaServer.exe -> KILLED [TermProc]
[SUSP PATH][DLL] explorer.exe -- C:\Windows\explorer.exe : C:\Users\Andrew\AppData\Local\Temp\ammemb.dll -> UNLOADED
[RESIDUE] MediaServer.exe -- C:\ProgramData\TVersity\Media Server\MediaServer.exe -> KILLED [TermProc]
[SUSP PATH][DLL] explorer.exe -- C:\Windows\explorer.exe : C:\Users\Andrew\AppData\Local\Temp\ammemb.dll -> UNLOADED
[SUSP PATH][DLL] explorer.exe -- C:\Windows\explorer.exe : C:\Users\Andrew\AppData\Local\Temp\ammemb.dll -> UNLOADED

¤¤¤ Registry Entries : 1 ¤¤¤
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$20f386194166a2e3650ddd6ce064f73d\n.) -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[75] : NtCreateSection @ 0x84E3BDE5 -> HOOKED (Unknown @ 0x935FF3B6)
SSDT[289] : NtSetContextThread @ 0x84E9D06F -> HOOKED (Unknown @ 0x935FF3BB)
S_SSDT[573] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x935FF3C0)
S_SSDT[576] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x935FF3C5)

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
127.0.0.1 activate.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 lmlicenses.wip4.adobe.com
127.0.0.1 lm.licenses.adobe.com
127.0.0.1 3dns.adobe.com
127.0.0.1 3dns-1.adobe.com
127.0.0.1 3dns-2.adobe.com
[...]


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST31000340AS ATA Device +++++
--- User ---
[MBR] 1dcce44923ed4458bc79f1c7399d406f
[BSP] 6eb39706cf4a358bdc290248ba929aa9 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[3]_D_11132012_02d2306.txt >>
RKreport[1]_S_11132012_02d2305.txt ; RKreport[2]_D_11132012_02d2306.txt ; RKreport[3]_D_11132012_02d2306.txt



Had no issues but this web page poped up while I was doing the rougekiller step
http://tigzyrk.blogspot.ca/2011/09/rootkit-zeroaccess-max.html

Thanks!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 November 2012 - 02:25 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Dragon13OfDeath

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Posted 14 November 2012 - 11:31 PM

ComboFix 12-11-13.03 - Andrew 11/14/2012 1:18.1.4 - x86
Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.2045.968 [GMT -8:00]
Running from: c:\users\Andrew\Desktop\ComboFix.exe
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
c:\users\Andrew\AppData\Local\Temp\ammemb.dll
.
.
((((((((((((((((((((((((( Files Created from 2012-10-14 to 2012-11-14 )))))))))))))))))))))))))))))))
.
.
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-09-21 08:50 . 2012-09-21 08:50 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0336BF16-2562-4611-948C-937783FF3716}\offreg.dll
2012-08-30 08:17 . 2012-09-21 08:30 6980552 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0336BF16-2562-4611-948C-937783FF3716}\mpengine.dll
2012-08-24 06:59 . 2012-09-23 10:00 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-08-24 06:51 . 2012-09-23 10:00 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-08-24 06:51 . 2012-09-23 10:00 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-08-24 06:47 . 2012-09-23 10:00 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-08-24 06:47 . 2012-09-23 10:00 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-08-24 06:43 . 2012-09-23 10:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Actual Multiple Monitors"="c:\program files\Actual Multiple Monitors\ActualMultipleMonitorsCenter.exe" [2012-03-14 1565000]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="sttray.exe" [2007-09-25 405504]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2011-04-21 281768]
"TELUS_McciTrayApp"="c:\program files\TELUS\McciTrayApp.exe" [2011-10-12 1561088]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2011-09-05 36760]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2011-09-05 2904984]
"NBAgent"="c:\program files\Nero\Nero 11\Nero BackItUp\NBAgent.exe" [2012-01-13 1493288]
"FUFAXRCV"="c:\program files\Epson Software\FAX Utility\FUFAXRCV.exe" [2011-03-09 495616]
"FUFAXSTM"="c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe" [2011-03-09 856064]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer9"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2012-04-04 13:09 446392 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools Lite]
2012-04-17 15:19 3671872 ----a-w- c:\program files\DAEMON Tools Lite\DTLite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2011-03-21 18:56 1230704 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-01-17 01:22 421736 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2010-05-20 22:27 119152 ----a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2011-05-13 23:03 4283256 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2012-07-13 20:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-06-09 21:06 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Tsa.exe]
2010-12-16 02:20 4318520 ----a-w- c:\program files\TELUS\TELUS security advisor\Tsa.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VX3000]
2010-05-20 22:27 762736 ----a-w- c:\windows\vVX3000.exe
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7070D8E0-650A-46b3-B03C-9497582E6A74}]
2008-04-12 00:23 38400 ----a-w- c:\windows\System32\SoundSchemes.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 04:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://home.mytelus.com
uInternet Settings,ProxyOverride = *.local
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AdobeBridge - (no file)
HKCU-Run-proxp - (no file)
HKCU-Run-rantev - (no file)
MSConfigStartUp-DU Meter - c:\program files\DU Meter\DUMeter.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-11-14 01:42
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HyperDeskCustomThemeEnabler]
"ImagePath"="\"c:\windows\Installer\MSI89F6.tmp\" -service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HyperdeskThemePatcher]
"ImagePath"="\"c:\windows\Installer\MSIE6AA.tmp\" -service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MpsSvc]
"ImagePath"="."
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4908)
c:\users\Andrew\AppData\Local\Temp\ammemb.dll
c:\program files\WinSCP\DragExt.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\windows\Installer\MSI89F6.tmp
c:\program files\NVIDIA Corporation\Display\nvxdsync.exe
c:\windows\system32\nvvsvc.exe
c:\windows\Installer\MSIE6AA.tmp
c:\program files\Avira\AntiVir Desktop\sched.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
c:\program files\TELUS\TELUS security advisor\ServicepointService.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\STacSV.exe
c:\programdata\TVersity\Media Server\MediaServer.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\WUDFHost.exe
c:\windows\sttray.exe
c:\program files\Windows Media Player\wmpnscfg.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
c:\windows\servicing\TrustedInstaller.exe
c:\program files\windows defender\MpCmdRun.exe
c:\windows\system32\WerCon.exe
.
**************************************************************************
.
Completion time: 2012-11-14 01:52:20 - machine was rebooted
ComboFix-quarantined-files.txt 2012-11-14 09:52
.
Pre-Run: 687,265,968,128 bytes free
Post-Run: 693,228,642,304 bytes free
.
- - End Of File - - AA89FF2DFA9573BDBD83C000DE8C5D28


Didnt seem to have any problems again... Computer seems good, havnt had any security alerts :D

Thanks a ton hope my precious computers all better now!! :D

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:01:03 PM

Posted 14 November 2012 - 11:55 PM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:01:03 PM

Posted 18 November 2012 - 02:50 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Dragon13OfDeath

Dragon13OfDeath
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:09:03 AM

Posted 19 November 2012 - 12:35 AM

ComboFix 12-11-16.02 - Andrew 11/18/2012 11:15:37.1.4 - x86
Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.2045.972 [GMT -8:00]
Running from: c:\users\Andrew\Desktop\ComboFix.exe
Command switches used :: c:\users\Andrew\Desktop\CFScript.txt
AV: AntiVir Desktop *Disabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: AntiVir Desktop *Disabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Andrew\AppData\Local\Temp\ammemb.dll
c:\windows\system32\SETD6DC.tmp
c:\windows\system32\SETEA74.tmp
c:\windows\system32\SETFBB6.tmp
.
.
((((((((((((((((((((((((( Files Created from 2012-10-18 to 2012-11-18 )))))))))))))))))))))))))))))))
.
.
2012-11-18 19:26 . 2012-11-18 19:26 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2012-11-18 19:26 . 2012-11-18 19:26 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-11-18 11:05 . 2012-10-02 19:29 2557288 ----a-w- c:\windows\system32\nvsvcr.dll
2012-11-18 11:02 . 2012-11-18 11:02 -------- d-----w- c:\windows\LastGood.Tmp
2012-11-16 23:38 . 2012-10-12 05:56 6918632 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A4C94F69-A3DC-45F4-A244-CE025EAC83BB}\mpengine.dll
2012-11-14 09:56 . 2012-09-25 16:19 75776 ----a-w- c:\windows\system32\synceng.dll
2012-11-14 09:56 . 2012-06-02 00:02 985088 ----a-w- c:\windows\system32\crypt32.dll
2012-11-14 09:56 . 2012-06-02 00:02 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2012-11-14 09:56 . 2012-06-02 00:02 98304 ----a-w- c:\windows\system32\cryptnet.dll
2012-11-14 09:56 . 2012-08-24 15:53 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-11-14 09:56 . 2012-09-13 13:28 2048 ----a-w- c:\windows\system32\tzres.dll
2012-11-14 09:56 . 2012-10-12 14:29 2047488 ----a-w- c:\windows\system32\win32k.sys
2012-11-14 09:56 . 2012-08-29 11:27 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-11-14 09:56 . 2012-08-29 11:27 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-11 05:15 . 2012-10-11 05:15 1867112 ----a-w- c:\windows\system32\nvcuvenc.dll
2012-10-11 05:15 . 2012-10-11 05:15 2574696 ----a-w- c:\windows\system32\nvcuvid.dll
2012-10-11 05:14 . 2012-10-11 05:14 888168 ----a-w- c:\windows\system32\nvdispgenco32.dll
2012-10-11 05:14 . 2012-10-11 05:14 12501352 ----a-w- c:\windows\system32\nvwgf2um.dll
2012-10-11 05:14 . 2012-10-11 05:14 17559912 ----a-w- c:\windows\system32\nvcompiler.dll
2012-10-11 05:14 . 2011-07-06 07:55 2428776 ----a-w- c:\windows\system32\nvapi.dll
2012-10-11 05:14 . 2012-10-11 05:14 7697768 ----a-w- c:\windows\system32\nvcuda.dll
2012-10-11 05:14 . 2012-10-11 05:14 10837352 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2012-10-11 05:14 . 2012-10-11 05:14 19906920 ----a-w- c:\windows\system32\nvoglv32.dll
2012-10-11 05:14 . 2012-02-10 05:43 1009512 ----a-w- c:\windows\system32\nvdispco32.dll
2012-10-11 05:14 . 2012-10-11 05:14 6127464 ----a-w- c:\windows\system32\nvopencl.dll
2012-10-11 05:14 . 2012-04-30 23:29 15309160 ----a-w- c:\windows\system32\nvd3dum.dll
2012-10-02 21:15 . 2012-10-02 21:15 430952 ----a-w- c:\windows\system32\nvStreaming.exe
2012-10-02 19:29 . 2011-07-06 07:56 645992 ----a-w- c:\windows\system32\nvvsvc.exe
2012-10-02 19:29 . 2011-07-06 07:56 62312 ----a-w- c:\windows\system32\nvshext.dll
2012-10-02 19:29 . 2008-02-19 08:35 108392 ----a-w- c:\windows\system32\nvmctray.dll
2012-10-02 19:29 . 2008-02-19 08:35 2853224 ----a-w- c:\windows\system32\nvsvc.dll
2012-10-02 19:28 . 2008-02-19 08:35 3965288 ----a-w- c:\windows\system32\nvcpl.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"Actual Multiple Monitors"="c:\program files\Actual Multiple Monitors\ActualMultipleMonitorsCenter.exe" [2012-03-14 1565000]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="sttray.exe" [2007-09-25 405504]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2011-04-21 281768]
"TELUS_McciTrayApp"="c:\program files\TELUS\McciTrayApp.exe" [2011-10-12 1561088]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2011-09-05 36760]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2011-09-05 2904984]
"NBAgent"="c:\program files\Nero\Nero 11\Nero BackItUp\NBAgent.exe" [2012-01-13 1493288]
"FUFAXRCV"="c:\program files\Epson Software\FAX Utility\FUFAXRCV.exe" [2011-03-09 495616]
"FUFAXSTM"="c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe" [2011-03-09 856064]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer9"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2012-04-04 13:09 446392 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools Lite]
2012-04-17 15:19 3671872 ----a-w- c:\program files\DAEMON Tools Lite\DTLite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2011-03-21 18:56 1230704 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-01-17 01:22 421736 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2010-05-20 22:27 119152 ----a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2011-05-13 23:03 4283256 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2012-07-13 20:33 17418928 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-06-09 21:06 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Tsa.exe]
2010-12-16 02:20 4318520 ----a-w- c:\program files\TELUS\TELUS security advisor\Tsa.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VX3000]
2010-05-20 22:27 762736 ----a-w- c:\windows\vVX3000.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7070D8E0-650A-46b3-B03C-9497582E6A74}]
2008-04-12 00:23 38400 ----a-w- c:\windows\System32\SoundSchemes.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 04:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://home.mytelus.com
uInternet Settings,ProxyOverride = *.local
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 192.168.1.254 75.153.176.9
.
.
**************************************************************************
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files:
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HyperDeskCustomThemeEnabler]
"ImagePath"="\"c:\windows\Installer\MSI89F6.tmp\" -service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HyperdeskThemePatcher]
"ImagePath"="\"c:\windows\Installer\MSIE6AA.tmp\" -service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MpsSvc]
"ImagePath"="."
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4972)
c:\users\Andrew\AppData\Local\Temp\ammemb.dll
c:\program files\Microsoft Office\Office10\msohev.dll
c:\program files\WinSCP\DragExt.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
c:\windows\Installer\MSI89F6.tmp
c:\windows\Installer\MSIE6AA.tmp
c:\program files\NVIDIA Corporation\Display\nvxdsync.exe
c:\windows\system32\nvvsvc.exe
c:\program files\Avira\AntiVir Desktop\sched.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
c:\program files\TELUS\TELUS security advisor\ServicepointService.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\STacSV.exe
c:\programdata\TVersity\Media Server\MediaServer.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\NVIDIA Corporation\Display\nvtray.exe
c:\windows\system32\WUDFHost.exe
c:\windows\sttray.exe
c:\program files\Windows Media Player\wmpnscfg.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\ehome\ehmsas.exe
c:\program files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2012-11-18 11:38:58 - machine was rebooted
ComboFix-quarantined-files.txt 2012-11-18 19:38
ComboFix2.txt 2012-11-14 09:52
.
Pre-Run: 685,068,546,048 bytes free
Post-Run: 685,913,616,384 bytes free
.
- - End Of File - - BFEDC984002CCB6636E4B6F8A6A5B047

Sorry I was away for a few days and tried to do this befor work but ran outa time :D Everything went and is still going fine. Havnt had any problems or any more alerts

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:03 PM

Posted 19 November 2012 - 01:03 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove

BitComet 1.29
Java™ 6 Update 30
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 Dragon13OfDeath

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Posted 20 November 2012 - 12:21 AM

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.19.07

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Andrew :: ANDREW-PC [administrator]

11/19/2012 9:54:31 AM
mbam-log-2012-11-19 (09-54-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 260580
Time elapsed: 5 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:14:08 PM, on 11/19/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16455)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\sttray.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\TELUS\McciTrayApp.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Actual Multiple Monitors\ActualMultipleMonitorsCenter.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\ProgramData\TVersity\Media Server\web\admin\TVersity.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
C:\Windows\Explorer.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Andrew\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mytelus.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [TELUS_McciTrayApp] "C:\Program Files\TELUS\McciTrayApp.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [NBAgent] "C:\Program Files\Nero\Nero 11\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe"
O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Actual Multiple Monitors] "C:\Program Files\Actual Multiple Monitors\ActualMultipleMonitorsCenter.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {0000036B-C524-4050-81A0-243669A86B9F} - (no file)
O9 - Extra button: (no name) - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - (no file)
O9 - Extra button: (no name) - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - (no file)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O16 - DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} (SOE Web Installer) - http://launch.soe.com/plugin/web/SOEWebInstaller.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: HyperDesk's Custom Theme Enabler (HyperDeskCustomThemeEnabler) - Unknown owner - C:\Windows\Installer\MSI89F6.tmp
O23 - Service: Hyperdesk's UxTheme Patcher (HyperdeskThemePatcher) - The Skins Factory, Inc - C:\Windows\Installer\MSIE6AA.tmp
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: MpsSvc - Unknown owner - C:\Windows\.
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PCTSFileEnum - PC Tools - C:\Program Files\PC Tools\DMScanning\PCTSFiles.exe
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\TELUS\TELUS security advisor\ServicepointService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TVersity Media Server (TVersityMediaServer) - Unknown owner - C:\ProgramData\TVersity\Media Server\MediaServer.exe

--
End of file - 9619 bytes


Only problem I had was when I was trying to instal Java this error occured and woldnt instal. I proceeded without it and all seems to be normal with the computer
Posted Image

#13 gringo_pr

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Posted 20 November 2012 - 12:36 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
      O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [NBAgent] "C:\Program Files\Nero\Nero 11\Nero BackItUp\NBAgent.exe" /WinStart
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#14 Dragon13OfDeath

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Posted 23 November 2012 - 10:55 PM

Had no issues hope that means I'm done! thanks a ton you were a huge help!!!!

#15 gringo_pr

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Posted 24 November 2012 - 09:57 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.


  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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