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Ideapad Freezes all of a sudden


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#1 lechols

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Posted 12 November 2012 - 01:08 PM

Hi All,

My Lenovo Ideapad Z360 freezes for no apparent reason. It has been happening sporadically for a month now. When it freezes the only thing I can do is manually power it down and restart. I've run virus scans and get nothing. I've freed up space on my C drive and increased my installed RAM from 2GBs to 4GBs. When it freezes there is a lot of noise coming from the fan but the computer does not feel particularly hot to the touch. Could it be that I need a new fan?

Thanks for your help
L

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#2 lechols

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Posted 14 November 2012 - 04:11 PM

Does anyone have any ideas?

#3 rotor123

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Posted 14 November 2012 - 10:12 PM

Hi

Generally speaking when the fan can not cool the computer the computer will turn off to protect the motherboard and CPU from damage.
Freezing can be a hard thing to fix, unfortunately.

The first thing I would do is test the hard drive. Go to here for Seatools

Seatools for DOS tutorial

SeaTools for DOS is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine what is preventing you from accessing data on your desktop or notebook computer.

Is what I would use. Do the Short and the long tests.

The other question is, are you running the Lenovo supplied Windows with the drivers and utilities from them?

Good Luck
Roger

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#4 lechols

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Posted 15 November 2012 - 04:56 PM

Thanks Roger. I will try Seatools.

#5 lechols

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Posted 15 November 2012 - 04:58 PM

Yes I think I am running the Lenovo supplied windows with their drivers and utilities.




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