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Startup problem

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2 replies to this topic

#1 johnbhoy07


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Posted 12 November 2012 - 06:00 AM

Hello Guys, This is my 1st post and hope I can get my problem across without getting muddled up..lol not technically minded I'm afraid. My problem is that on occassions say every 2nd or 3rd start-up my laptop states that Windows failed to start-up properly, and gives me the option of repair or start windows normally So as the recovery states on screen is recommended this is usually the route i take but i have also run start as normal which gets me going. this is maybe not as serious as other posts I've read but it's becoming very frustrating, my laptop is a Lenovo G575 and i'm running windows 7 home premium. I have run scans with avast and MAM I have taken the liberty of posting my last MAM log;

Malwarebytes Anti-Malware

Database version: v2012.11.12.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
John :: JOHN-PC [administrator]

12/11/2012 09:36:23
mbam-log-2012-11-12 (10-57-12).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 358517
Time elapsed: 1 hour(s), 20 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 5
HKCR\CLSID\{f34c9277-6577-4dff-b2d7-7d58092f272f} (PUP.Datamngr) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> No action taken.

Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{F34C9277-6577-4DFF-B2D7-7D58092F272F} (PUP.Datamngr) -> Data: Search-Results Toolbar -> No action taken.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{f34c9277-6577-4dff-b2d7-7d58092f272f} (PUP.Datamngr) -> Data: -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Program Files (x86)\Searchqu Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (PUP.Datamngr) -> No action taken.

My Thanks in advance for any help with my problem

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#2 sundavis


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Posted 13 November 2012 - 02:27 AM


Apparently your system was infected, please follow this thread and start a new topic as instructed.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

#3 hamluis



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Posted 13 November 2012 - 02:50 PM

MRL topic currently being worked, http://www.bleepingcomputer.com/forums/topic474993.html/page__p__2893919__fromsearch__1#entry2893919 . Please pursue this topic.

To avoid confusion, this topic is closed.


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