Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

microsoft feeds synchronization has encountered a problem......ect., and the requested key was not found in any active activation... ect.


  • Please log in to reply
13 replies to this topic

#1 msmithr99

msmithr99

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 11 November 2012 - 02:43 PM

Dell desktop with windows xp os.

experiencing the following errors:

"the requested key was not found in any active activation context" when I use windows update???? I am also getting a "microsoft feeds synchronization has encountered a problem and needs to close." error. Error Signature: "AppName: msfeedssync.exe AppVer: 8.0.6001.18702 ModName: user32.dll
ModVer: 5.1.2600.2180 Offset: 0000bbcd" File to be included in the error report: "C:\DOCUME~1\owner\LOCALS~1\Temp\3fbe_appcompat.txt"

I was helped remove malware in a prior post on this computer. see the following link:

http://www.bleepingcomputer.com/forums/topic473389.html/page__st__15

BC AdBot (Login to Remove)

 


#2 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:09:32 PM

Posted 11 November 2012 - 03:42 PM

The file is not there -- already been deleted. But there is a registry startup call for it.
You have, or have had a malware infection. You might need some further help.
The incomplete line C:\DOCUME~1\owner\LOCALS~1\Temp\3fbe_appcompat.txt may still be a minor infection.

Your logs also showed traces of both AVG and avast! antivirus - Make sure only one is running -

Click on the following link to open ESET OnlineScan and re-scan with it -
You may be prompted to disable any antivirus programs for this to run - Download ESET online Scanner this will take a while to load the base program and then the updated definitions

Remove IObit Malware Fighter and other related IObit programs, as they are not currently working -

Also Download, or Update (if installed) and run a full scan with these 2 Antimalware programs Malwarebytes Anti-Malware Free and SuperantiSpyware Free
Post both logs back when finished -

Last -
Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Thank You -

#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,399 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:32 AM

Posted 11 November 2012 - 06:14 PM

FWIW: http://www.winhelponline.com/blog/fix-rss-feed-update-problems-by-resetting-the-feeds-database-in-internet-explorer-7/

Louis

#4 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 11 November 2012 - 10:20 PM

malware bytes log:

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.11.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 6.0.2900.5512
owner :: OWNER-1BD4E0DA7 [administrator]

11/11/2012 7:19:25 PM
mbam-log-2012-11-11 (19-19-25).txt

Scan type: Full scan (C:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 246196
Time elapsed: 28 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
________________________________________________
super antispyware free log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/11/2012 at 08:35 PM

Application Version : 5.6.1014

Core Rules Database Version : 9571
Trace Rules Database Version: 7383

Scan type : Complete Scan
Total Scan Time : 00:25:49

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 436
Memory threats detected : 0
Registry items scanned : 35538
Registry threats detected : 0
File items scanned : 27903
File threats detected : 111

Adware.Tracking Cookie
C:\Documents and Settings\owner\Cookies\owner@insightexpressai[2].txt [ /insightexpressai ]
secure-us.imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PMK366KE ]
.doubleclick.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.burstnet.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.c1.atdmt.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
a.intentmedia.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.adserver.adtechus.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.adserver.adtechus.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.fastclick.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.ad.mlnadvertising.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.legolas-media.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.legolas-media.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.pro-market.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.pro-market.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
stat.onestat.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
stat.onestat.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.estat.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.xiti.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.mm.chitika.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.tacoda.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.tacoda.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.ar.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.dmtracker.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.adxpose.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.lucidmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
matcher.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
network.realmedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
accounts.youtube.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
accounts.youtube.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
accounts.google.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
accounts.google.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.legolas-media.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.legolas-media.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.statcounter.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.adtechus.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\DOCUMENTS AND SETTINGS\OWNER\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\JABL4P2Z.DEFAULT\COOKIES.SQLITE ]

tried running Adwcleaner but avg sees it as a trojan and quarantines the exe file

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,399 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:32 AM

Posted 12 November 2012 - 08:08 AM

<<The incomplete line C:\DOCUME~1\owner\LOCALS~1\Temp\3fbe_appcompat.txt may still be a minor infection.>>

http://ask-leo.com/how_do_i_resolve_my_problem_with_appcompattxt.html

If I was concerned about any temporary file...I would simply run this utility, TFC Download - http://www.bleepingcomputer.com/download/tfc/ .

Louis

#6 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 12 November 2012 - 10:38 PM

was able to run adwcleaner after disabling avg. Log follows:

# AdwCleaner v2.007 - Logfile created 11/12/2012 at 21:32:19
# Updated 06/11/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : owner - OWNER-1BD4E0DA7
# Boot Mode : Normal
# Running from : C:\Documents and Settings\owner\My Documents\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\Iminent
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\Software\MetaStream
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\Software\Viewpoint

***** [Internet Browsers] *****

-\\ Internet Explorer v6.0.2900.5512

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

Profile name : default
File : C:\Documents and Settings\owner\Application Data\Mozilla\Firefox\Profiles\jabl4p2z.default\prefs.js

Deleted : user_pref("browser.startup.homepage", "hxxp://blekko.com/");

*************************

AdwCleaner[S1].txt - [6390 octets] - [12/11/2012 21:32:19]

########## EOF - C:\AdwCleaner[S1].txt - [6450 octets] ##########

#7 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 12 November 2012 - 11:08 PM

got the temp file error again.

here is the info on the file included in the error reported to microsoft.

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="617472" CHECKSUM="0xA36CE71D" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2113)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9B625" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:09:22" UPTO_LINK_DATE="04/14/2008 00:09:22" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="285184" CHECKSUM="0xB1A18A22" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x472FF" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:09:34" UPTO_LINK_DATE="04/14/2008 00:09:34" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x7D737C09" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2111)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF44A2" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:24" UPTO_LINK_DATE="04/14/2008 00:11:24" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="706048" CHECKSUM="0x864EA42F" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2111)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB62BC" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:24" UPTO_LINK_DATE="04/14/2008 00:11:24" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1287168" CHECKSUM="0xB764FEEA" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2108)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x14744B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:10:57" UPTO_LINK_DATE="04/14/2008 00:10:57" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="551936" CHECKSUM="0xE8E0E87" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" COMPANY_NAME="Microsoft Corporation" FILE_VERSION="5.1.2600.5512" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8D4E3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:10:58" UPTO_LINK_DATE="04/14/2008 00:10:58" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8461312" CHECKSUM="0x63091084" BIN_FILE_VERSION="6.0.2900.5512" BIN_PRODUCT_VERSION="6.0.2900.5512" PRODUCT_VERSION="6.00.2900.5512" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x81AD5D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.5512" UPTO_BIN_PRODUCT_VERSION="6.0.2900.5512" LINK_DATE="04/14/2008 00:10:57" UPTO_LINK_DATE="04/14/2008 00:10:57" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="578560" CHECKSUM="0x6280E825" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8FC76" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:07" UPTO_LINK_DATE="04/14/2008 00:11:07" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="666112" CHECKSUM="0x90A64BDC" BIN_FILE_VERSION="6.0.2900.5512" BIN_PRODUCT_VERSION="6.0.2900.5512" PRODUCT_VERSION="6.00.2900.5512" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2900.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAACD0" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.5512" UPTO_BIN_PRODUCT_VERSION="6.0.2900.5512" LINK_DATE="04/14/2008 00:11:38" UPTO_LINK_DATE="04/14/2008 00:11:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows™ Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="USER32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="user32.dll" SIZE="578560" CHECKSUM="0x6280E825" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8FC76" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:07" UPTO_LINK_DATE="04/14/2008 00:11:07" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

#8 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:09:32 PM

Posted 13 November 2012 - 01:24 AM

Please download MiniToolBox, Save it to your desktop and run it.

Checkmark the following boxes:

•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
List devices >> (Problem only) Be sure Problem Only is marked <<<
•List Users, Partitions and Memory size.
•List Minidump Files

Click Go and copy / paste the result (Result.txt).

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



#9 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 13 November 2012 - 07:25 AM

mini tool box result:

MiniToolBox by Farbar Version: 10-11-2012 02
Ran by owner (administrator) on 13-11-2012 at 06:22:51
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom NetXtreme 57xx Gigabit Controller = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : owner-1bd4e0da7

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ks.cox.net



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : ks.cox.net

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller

Physical Address. . . . . . . . . : 00-11-11-29-3B-DF

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.111

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.105.28.11

68.105.29.11

68.105.28.12

Lease Obtained. . . . . . . . . . : Tuesday, November 13, 2012 6:15:26 AM

Lease Expires . . . . . . . . . . : Wednesday, November 14, 2012 6:15:26 AM

Server: cdns1.cox.net
Address: 68.105.28.11

Name: google.com
Addresses: 74.125.227.133, 74.125.227.134, 74.125.227.135, 74.125.227.136
74.125.227.137, 74.125.227.142, 74.125.227.128, 74.125.227.129, 74.125.227.130
74.125.227.131, 74.125.227.132



Pinging google.com [74.125.227.78] with 32 bytes of data:



Reply from 74.125.227.78: bytes=32 time=27ms TTL=55

Reply from 74.125.227.78: bytes=32 time=26ms TTL=55



Ping statistics for 74.125.227.78:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 27ms, Average = 26ms

Server: cdns1.cox.net
Address: 68.105.28.11

Name: yahoo.com
Addresses: 98.139.183.24, 72.30.38.140, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=376ms TTL=51

Reply from 98.139.183.24: bytes=32 time=495ms TTL=51



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 376ms, Maximum = 495ms, Average = 435ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 11 29 3b df ...... Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.111 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.111 192.168.1.111 20
192.168.1.0 255.255.255.0 192.168.1.111 192.168.1.111 20
192.168.1.111 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.111 192.168.1.111 20
224.0.0.0 240.0.0.0 192.168.1.111 192.168.1.111 20
255.255.255.255 255.255.255.255 192.168.1.111 192.168.1.111 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/13/2012 06:19:44 AM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]

Error: (11/12/2012 10:19:43 PM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]

Error: (11/12/2012 10:09:46 PM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]

Error: (11/12/2012 10:04:54 PM) (Source: Application Error) (User: )
Description: Fault bucket 1193300236.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (11/12/2012 10:04:52 PM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]

Error: (11/12/2012 10:04:39 PM) (Source: Application Error) (User: )
Description: Fault bucket 1193300236.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (11/12/2012 09:59:58 PM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]

Error: (11/12/2012 09:54:04 PM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]

Error: (11/12/2012 09:49:22 PM) (Source: Application Error) (User: )
Description: Fault bucket 1193300236.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (11/12/2012 09:49:10 PM) (Source: Application Error) (User: )
Description: Faulting application msfeedssync.exe, version 8.0.6001.18702, faulting module user32.dll, version 5.1.2600.5512, fault address 0x000095c8.
Processing media-specific event for [msfeedssync.exe!ws!]


System errors:
=============
Error: (11/11/2012 07:03:44 AM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume1

Error: (11/10/2012 06:10:27 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx86

Error: (11/10/2012 06:10:27 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error 3758213657 (0xE001CA19).

Error: (11/09/2012 07:13:07 PM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.

Error: (11/09/2012 06:48:05 AM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall/Internet Connection Sharing (ICS) service hung on starting.

Error: (11/09/2012 06:46:02 AM) (Source: 0) (User: )
Description: C:

Error: (11/09/2012 06:40:50 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (11/08/2012 09:24:28 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx86
Avgmfx86
Fips
intelppm
OMCI
SCDEmu

Error: (11/08/2012 09:23:42 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (11/08/2012 06:43:58 PM) (Source: Setup) (User: )
Description: Windows Setup encountered non-fatal errors during installation. Please check the setuperr.log found in your Windows directory for more information.


Microsoft Office Sessions:
=========================
Error: (11/13/2012 06:19:44 AM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8

Error: (11/12/2012 10:19:43 PM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8

Error: (11/12/2012 10:09:46 PM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8

Error: (11/12/2012 10:04:54 PM) (Source: Application Error)(User: )
Description: 1193300236

Error: (11/12/2012 10:04:52 PM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8

Error: (11/12/2012 10:04:39 PM) (Source: Application Error)(User: )
Description: 1193300236

Error: (11/12/2012 09:59:58 PM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8

Error: (11/12/2012 09:54:04 PM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8

Error: (11/12/2012 09:49:22 PM) (Source: Application Error)(User: )
Description: 1193300236

Error: (11/12/2012 09:49:10 PM) (Source: Application Error)(User: )
Description: msfeedssync.exe8.0.6001.18702user32.dll5.1.2600.5512000095c8


=========================== Installed Programs ============================

Active@ KillDisk (Version: 6.0.0)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
Adobe Reader X (10.1.4) (Version: 10.1.4)
AiO_Scan_CDA (Version: 70.0.231.000)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1008)
ATI Control Panel (Version: 6.14.10.5103)
ATI Display Driver (Version: 8.012.1-040525b-015827C-Dell)
AVG 2012 (Version: 12.0.2221)
AVG 2012 (Version: 12.0.2441)
AVG 2012 (Version: 2012.0.2221)
Bonjour (Version: 3.0.0.10)
Broadcom Gigabit Integrated Controller (Version: 7.03.09)
CCleaner (Version: 3.22)
Dell ResourceCD
ESET Online Scanner v3
Garmin Training Center (Version: 3.6.5)
Garmin USB Drivers (Version: 2.3.0.0)
HP Photosmart, Officejet and Deskjet 7.0.A (Version: 7.0)
Intel® 537EP V9x DF PCI Modem
iTunes (Version: 10.6.1.7)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Download Manager (Version: 1.2.1)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Modem Helper (Version: 2.28)
Mozilla Firefox 16.0.2 (x86 en-US) (Version: 16.0.2)
Mozilla Maintenance Service (Version: 16.0.2)
PowerDVD 5.1
PowerISO (Version: 5.3)
QFolder (Version: 1.00.0000)
QuickTime (Version: 7.72.80.56)
Scan (Version: 7.0.0.0)
SpywareBlaster 4.6 (Version: 4.6.1)
SUPERAntiSpyware (Version: 5.6.1014)
Trojan Killer (Version: 2.1.2.1)
Tweaking.com - Windows Repair (All in One) (Version: 1.9.1)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 3070.09 MB
Available physical RAM: 2655.71 MB
Total Pagefile: 4959.81 MB
Available Pagefile: 4492.03 MB
Total Virtual: 2047.88 MB
Available Virtual: 1978.81 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.76 GB) (Free:438.96 GB) NTFS
4 Drive f: () (Fixed) (Total:74.5 GB) (Free:74.42 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-1BD4E0DA7

Administrator Guest HelpAssistant
owner SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

#10 hamluis

hamluis

    Moderator


  • Moderator
  • 55,399 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:32 AM

Posted 13 November 2012 - 09:28 AM

You might try...

In IE...Tools/Internet Options/Content tab. Under Feeds & Settings, press Settings button. Uncheck all options, click OK.

Louis

#11 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 15 November 2012 - 08:52 AM

SOLVED!!!!

THANK YOU VERY MUCH. The computer seems to be working as expected. Donation forthcoming.

Thank you again.

#12 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 15 November 2012 - 08:57 AM

so how do i donate?

#13 hamluis

hamluis

    Moderator


  • Moderator
  • 55,399 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:32 AM

Posted 15 November 2012 - 03:37 PM

Members donate...to other members...giving time,suggestions, etc...to other members, no need to feel any monetary obligations here at BC :).

Happy computing :).

Louis

#14 msmithr99

msmithr99
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:05:32 AM

Posted 15 November 2012 - 08:14 PM

Thank you. Outstanding help.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users