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redirect when using FireFox


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7 replies to this topic

#1 rokknoy

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Posted 10 November 2012 - 11:54 PM

Hello All,

This redirect "thingie" doesn't happen every time just every once in maybe 7 to 12 searches I perform using FireFox.

Issue: Google searches (usually the first result) redirects to strange pages like zapmeta, clickfindsearchresults, Merchantcircle
The issue appeared to be resolved but reappears after each reboot no matter what cleaner I try to use

Computer Info: WinXP Pro 32bit, SP3
Browser: Use Firefox 75% of the time but doesn't seem to affect IE8

I would greatly appreciate any assistance to ridding my PC of this menace.

Best Regards,

Rokk

Edited by rokknoy, 10 November 2012 - 11:57 PM.


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#2 narenxp

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Posted 11 November 2012 - 05:29 AM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here.If you get crashes in normal mode,run it in safemode with networking

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

#3 rokknoy

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Posted 11 November 2012 - 03:22 PM

saved by user

Edited by rokknoy, 11 November 2012 - 07:05 PM.


#4 narenxp

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Posted 11 November 2012 - 03:39 PM

Download

Malwarebytes

Install,update and run a full scan

Click on Show results.Right click on the list ,select all and remove them.

Post the generated log here

Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List restore points

Click Go and post the result.

Download

Farbar service scanner

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

Download

adware cleaner

Launch it click on Delete

A log should be generated after scan ,post it here

Download

Junkware removal tool

For vista and windows 7 right click on the tool and select run as administrator

After scan gets completed,post the generated log here.

#5 rokknoy

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Posted 11 November 2012 - 07:00 PM

saved remotely by user, available on request.

Edited by rokknoy, 11 November 2012 - 10:06 PM.


#6 narenxp

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Posted 11 November 2012 - 08:13 PM

Download

http://www.bleepingcomputer.com/download/rkill/

Run it and after scan finishes,post the contents of RKILL log located on the desktop here


Download

Autoruns

Extract and launch autoruns.exe

Allow the scan to get finished

Now click on FILE-SAVE

Filename:Autoruns.txt
Save as :Text

Paste the contents of text here

#7 rokknoy

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Posted 11 November 2012 - 10:24 PM

Narenxp,

Since the last round of fixes you had me apply, I've not experienced any redirects while using FireFox. Just thought you should know,

TYVM!!!

Rokk

Edited by rokknoy, 12 November 2012 - 07:37 PM.


#8 narenxp

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Posted 12 November 2012 - 06:59 AM

That looks good

Remove temporary and junk files

Download

TFC

Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode


Create a new restore point

Follow this guide to turn off and turn on your restore points

XP- http://support.microsoft.com/kb/310405

Vista & windows 7- http://windows.microsoft.com/en-US/windows7/Turn-System-Restore-on-or-off

Turn off your system restore-It deletes old infected restore points

Turn on system restore and create a new restore point

Update JAVA and Flash player

Uninstall old version of java from control panel-Add or remove programs.Download the latest version from here

http://java.com/en/

Update your flash player

Antivirus recommendations

Update your antivirus frequently.Two free antivirus that i would suggest are

Microsoft security essentials or Avast.You can select either one of them.

If you have a paid one,make sure to update it frequently.Do not use multiple security softwares.

Informative guides that could prevent you from being infected again

How did I get infected?

http://www.bleepingcomputer.com/forums/topic2520.html

Best Practices for Safe Computing - Prevention of Malware Infection

http://www.bleepingcomputer.com/forums/topic407147.html

Simple and easy ways to keep your computer safe and secure on the Internet

http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Safe surfing :)




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