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Installation Problems


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8 replies to this topic

#1 SpeedMaxhatesme

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Posted 10 November 2012 - 11:46 PM

I have issues with installing downloads on my computer. It all started with my computer not installing Vizzed RGR Plugin, which led to a long questionnaire/fetchquest with the RGR staff to solve my issues, telling them about the error messages and the like. Once I mentioned that my computer had SpeedMaxPC, I was told about its defects, and to come here. Anyway, the main issues with installation is that it cuts off mid-way, and after 5-10 minutes, I get an error message. So, what should I do?

P.S. The thing I use to scan viruses on my computer is SUPERAntiSpyware.

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#2 Sightless

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Posted 12 November 2012 - 08:48 PM

To begin, you may want to uninstall SpeedMaxPC. It is a scam and some may even call it malware. I don't have any personal experience with it, but from what I could gather from the web, it's not something you want on your computer.

Download and install Malwarebytes Anti-Malware
Update the definitions and then run a Quick Scan
When the scan is finished, click "Show Results" and then after making sure every item's check box is CHECKED, click "Remove Selected". Copy and paste the generated log file (it will open in Notepad) as a reply to this thread and then restart your computer.

#3 SpeedMaxhatesme

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Posted 12 November 2012 - 10:27 PM

To begin, you may want to uninstall SpeedMaxPC. It is a scam and some may even call it malware. I don't have any personal experience with it, but from what I could gather from the web, it's not something you want on your computer.

Download and install Malwarebytes Anti-Malware
Update the definitions and then run a Quick Scan
When the scan is finished, click "Show Results" and then after making sure every item's check box is CHECKED, click "Remove Selected". Copy and paste the generated log file (it will open in Notepad) as a reply to this thread and then restart your computer.


Reply:
Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.13.01

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Lucas :: LUCAS-PC [administrator]

Protection: Enabled

11/12/2012 10:12:42 PM
mbam-log-2012-11-12 (22-12-42).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215543
Time elapsed: 13 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 5
HKCR\AppID\{D2083641-E57F-4eab-BB85-0582424F4A29} (Adware.HotBar.CP) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{65bcd620-07dd-012f-819f-073cf1b8f7c6} (Adware.GamePlayLab) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\Users\Lucas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Antimalware Doctor (Rogue.AntiMalwareDoctor) -> Quarantined and deleted successfully.

Files Detected: 6
C:\$Recycle.Bin\S-1-5-21-1843652578-638577778-2594949973-1001\$RB7SFFV.exe (PUP.AdBundle) -> Quarantined and deleted successfully.
C:\Users\Lucas\Downloads\Pokémon HeartGold Anti-Freeze.exe (HackTool.GamesCheat.Gen) -> Quarantined and deleted successfully.
C:\Users\Lucas\0.19840367309996265.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Users\Lucas\0.7672048995795747.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Users\Lucas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Antimalware Doctor\Antimalware Doctor.lnk (Rogue.AntiMalwareDoctor) -> Quarantined and deleted successfully.
C:\Users\Lucas\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Antimalware Doctor\Uninstall.lnk (Rogue.AntiMalwareDoctor) -> Quarantined and deleted successfully.

(end)

#4 boopme

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Posted 12 November 2012 - 10:42 PM

Please reboot the PC into Safe Mode with Networking.

Please run Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.


Rerun Malwarebytes in FULL scan.



Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.



Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 SpeedMaxhatesme

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Posted 13 November 2012 - 12:00 AM

Please reboot the PC into Safe Mode with Networking.

Please run Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.


Rerun Malwarebytes in FULL scan.



Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.



Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


MiniToolBox by Farbar Version: 10-11-2012 02
Ran by Lucas (administrator) on 12-11-2012 at 23:59:08
Windows 7 Home Premium (X64)
Boot Mode: Network
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=127.0.0.1:55899

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Lucas-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 90-4C-E5-3B-A6-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a5:31ed:f355:629e%21(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, November 12, 2012 10:46:53 PM
Lease Expires . . . . . . . . . . : Tuesday, November 13, 2012 10:46:53 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 210783461
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A9-36-4F-00-25-64-7A-F9-A6
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : NASACT.local
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-25-64-7A-F9-A6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{66444848-CFB7-4164-818A-C3A4E0B01DA8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:802::1006
74.125.225.33
74.125.225.34
74.125.225.35
74.125.225.36
74.125.225.37
74.125.225.38
74.125.225.39
74.125.225.40
74.125.225.41
74.125.225.46
74.125.225.32


Pinging google.com [74.125.225.32] with 32 bytes of data:
Reply from 74.125.225.32: bytes=32 time=48ms TTL=53
Reply from 74.125.225.32: bytes=32 time=31ms TTL=53

Ping statistics for 74.125.225.32:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 48ms, Average = 39ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.38.140
98.138.253.109
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=236ms TTL=48
Reply from 98.139.183.24: bytes=32 time=127ms TTL=48

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 127ms, Maximum = 236ms, Average = 181ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
21...90 4c e5 3b a6 a4 ......Dell Wireless 1397 WLAN Mini-Card
11...00 25 64 7a f9 a6 ......Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.4 281
192.168.1.4 255.255.255.255 On-link 192.168.1.4 281
192.168.1.255 255.255.255.255 On-link 192.168.1.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
21 281 fe80::/64 On-link
21 281 fe80::a5:31ed:f355:629e/128
On-link
1 306 ff00::/8 On-link
21 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/12/2012 10:51:01 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/12/2012 10:51:01 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/12/2012 10:35:27 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/12/2012 10:35:27 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/12/2012 10:30:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: lxcycoms.exe, version: 6.4.29.0, time stamp: 0x4613cd75
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7b325
Exception code: 0xc0000005
Fault offset: 0x00000000000515b0
Faulting process id: 0x7e4
Faulting application start time: 0xlxcycoms.exe0
Faulting application path: lxcycoms.exe1
Faulting module path: lxcycoms.exe2
Report Id: lxcycoms.exe3

Error: (11/12/2012 10:30:04 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/12/2012 10:28:31 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}wltrynt SENS Logon Spy Subscription

Error: (11/12/2012 08:39:15 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/11/2012 08:38:56 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/11/2012 07:52:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9917857


System errors:
=============
Error: (11/12/2012 11:58:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:58:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:58:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:53:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:53:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:53:14 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:51:06 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:51:06 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:51:06 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/12/2012 11:46:06 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
7-Zip 4.65 (x64 edition) (Version: 4.65.00.0)
Adobe Flash Player 10 Plugin (Version: 10.0.45.2)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.271)
Adobe Reader 9.1.2 (Version: 9.1.2)
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.1.0)
Ask Toolbar Updater (Version: 1.2.1.22229)
Banctec Service Agreement (Version: 2.0.0)
Bandisoft MPEG-1 Decoder
Bonjour (Version: 3.0.0.10)
CamStudio
CCleaner (Version: 3.08)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Coupon Printer for Windows (Version: 5.0.0.0)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 2.31)
Dell DataSafe Local Backup (Version: 9.3.44)
Dell DataSafe Online (Version: 1.2.0009)
Dell Dock (Version: 2.0.0)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Touchpad (Version: 7.1107.115.102)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
DivX Setup (Version: 2.6.0.34)
Driver Robot 1.0.9.13
EASEUS Partition Master 9.1.1 Home Edition
Express Burn Disc Burning Software
Express Rip
File Extension Finder (Version: 1.0)
Freeze.com NetAssistant (Version: 3.8.3)
Google Chrome (Version: 23.0.1271.64)
GoToAssist 8.0.0.514
HandBrake 0.9.5 (Version: 0.9.5)
HP Deskjet 2050 J510 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Help (Version: 140.0.61.61)
HP Deskjet 2050 J510 series Product Improvement Study (Version: 22.50.231.0)
HP Photo Creations (Version: 1.0.0.${CAB_VERSION})
HP Update (Version: 5.002.006.003)
IDT Audio (Version: 1.0.6272.0)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes (Version: 10.3.1.55)
Java Auto Updater (Version: 2.1.6.0)
Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Lexmark 3400 Series
Lexmark Fax Solutions
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Marvell Miniport Driver (Version: 11.10.5.3)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Corporation (Version: 9.0.30729.1)
Microsoft Easy Assist v2 (Version: 8.1.6416.0)
Microsoft LifeCam (Version: 3.22.270.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Suite Activation Assistant (Version: 1.2.1)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Works (Version: 9.7.0621)
MixPad Audio Mixer
MobileMe Control Panel (Version: 3.1.6.0)
Mozilla Firefox (3.6.15) (Version: 3.6.15 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
OpenOffice.org 3.3 (Version: 3.3.9567)
Pinnacle Instant DVD Recorder (Version: 2.6.0.118)
Pinnacle Studio 12 (Version: 12.1.3.6605)
Pinnacle Video Driver (Version: 12.1.0.029)
PowerDVD DX (Version: 8.3.5424)
Project64 1.6 (Version: 1.6)
Quickset64 (Version: 9.6.6)
QuickTime (Version: 7.72.80.56)
Realtek USB 2.0 Card Reader (Version: 6.1.7100.30087)
Roxio Burn (Version: 1.0)
Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Safari (Version: 5.34.52.7)
Smart Defrag 2 (Version: 2.1)
Softonic-Eng7 Toolbar (Version: 5.7.1.1)
SUPERAntiSpyware (Version: 5.0.1108)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Win7codecs (Version: 2.9.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.10 beta 5 (64-bit) (Version: 4.10.5)
WinRAR archiver
x64 Components v2.9.4 (Version: 2.9.4)

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 4056.36 MB
Available physical RAM: 2884.99 MB
Total Pagefile: 8110.88 MB
Available Pagefile: 7083.05 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.04 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:218.2 GB) (Free:88.52 GB) NTFS

========================= Users: ========================================

User accounts for \\LUCAS-PC

Administrator Guest Lucas


**** End of log ****

#6 SpeedMaxhatesme

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Posted 23 November 2012 - 09:54 PM

Um, still having trouble installing it.

#7 boopme

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Posted 23 November 2012 - 10:54 PM

Note to Sightless,I was not posting to take thetopic onl;y to help get more pertinrnt info.

In the Control Panel remove all these and reboot.
Adobe Reader 9.1.2 (Version: 9.1.2)

Ask Toolbar Updater (Version: 1.2.1.22229)

Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 7 Update 4 (Version: 7.0.40)

REBOOT

Install
Adobe Reader XI


Java SE Runtime Environment 7u6
Accept License Agreement and download last one.. Windows x64 31.18 MB jre-7u6-windows-x64.exe


Update Firefox to the latest version
Firefox automatically installs a Windows 7 taskbar icon if you choose it. I would not.

Try again. If it fails try to get the error message

Edited by boopme, 23 November 2012 - 10:55 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 SpeedMaxhatesme

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Posted 25 November 2012 - 02:29 AM

Note to Sightless,I was not posting to take thetopic onl;y to help get more pertinrnt info.

In the Control Panel remove all these and reboot.
Adobe Reader 9.1.2 (Version: 9.1.2)

Ask Toolbar Updater (Version: 1.2.1.22229)

Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 7 Update 4 (Version: 7.0.40)

REBOOT

Install
Adobe Reader XI


Java SE Runtime Environment 7u6
Accept License Agreement and download last one.. Windows x64 31.18 MB jre-7u6-windows-x64.exe


Update Firefox to the latest version
Firefox automatically installs a Windows 7 taskbar icon if you choose it. I would not.

Try again. If it fails try to get the error message


I think I'm good with this now. Issue is, Ask Toolbar Update wouldn't uninstall, because I apparently don't have sufficient accessibility, or whatever, to mess with it, so, if I absolutely NEED to install it, I'm stuck like a beached whale.

#9 boopme

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Posted 25 November 2012 - 05:09 PM

If you want to remove ASK.. Post a log here and we will get it off.

Please follow this Preparation Guide and post in a new topic.

Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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