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External Haard drive Not working at all


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#1 WILD RACING

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Posted 10 November 2012 - 07:01 PM

While in the process of trying fix a computer that wont connect va Wireless my external hard drive stopped working.

I tried different USB ports as well as different computers and nothing works.

No lights come on, And it doesn't show up when I open my computer.

I mainly use it as a back up so I do have things on it I would like back.

Is it fixable or ???????????

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#2 Hadnjury

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Posted 11 November 2012 - 11:49 AM

What is the brand of the drive?
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#3 WILD RACING

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Posted 11 November 2012 - 12:28 PM

No idea. It has no identifing marks (or any thing else) on it.

It's silver, about a 1/2" thick, and a little bigger then a 3x5 card.

I got it used from my brother a few ears ago.

That's all I know about it.

#4 Hadnjury

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Posted 11 November 2012 - 12:40 PM

What did it show up as when you plugged it into your computer, before the problem?
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#5 Nanobyte

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Posted 11 November 2012 - 01:53 PM

I can't think of any reason why your fixing episode would affect the drive. Are you sure power is getting to it (check with a meter at the plug that goes into the drive) and you have it switched on?

#6 WILD RACING

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Posted 11 November 2012 - 04:43 PM

It was named External HD. Now, when it's plugged in and I open My computer (what I normaly had to do) I find nothing. I also see no greem or red LED light on.

It does not have an On/Off switch and it is powered through the USB cable. No other power wire goes to it.

#7 Nanobyte

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Posted 11 November 2012 - 05:02 PM

I've no experience with a USB HDD so I can't help further. If it appeared but cannot be accessed that is a very different matter.

#8 Hadnjury

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Posted 11 November 2012 - 06:43 PM

Did you try a different cable with it? If no lights are coming on, its not getting power at all. Not much else I can suggest without the specifics of the drive. If the data is very valuable to you, I would suggest taking it to a computer repair shop and see if they can extract it for you

Edited by Hadnjury, 11 November 2012 - 06:45 PM.

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#9 WILD RACING

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Posted 11 November 2012 - 07:06 PM

I'll have to look to see if I can come up with another cable. It's a USB on both sides.

I wish I could give more info but I just don;t have it.

Thanks anyway.

#10 Hadnjury

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Posted 11 November 2012 - 07:23 PM

no problem, sorry I could't help you more
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#11 rotor123

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Posted 12 November 2012 - 12:53 PM

Several Possibilities come to mind.

1. Bad hard drive in the case
2. Bad external drive case, It sounds like a drive case and a drive were assembled by your Brother. Can he give details?
3. Bad USB cable

The case can be replaced if it is defective. Can you post pictures of the drive? It could be a IDE or a SATA drive inside the case, They are not interchangeable.
If it were mine I would try changing the cable first then the case if that fails. However I have spares which makes it easy.
When you plug it into the computer do you hear any sounds? Try holding it to your ear and then plugging in the cable and listening.

Some Precautions to take. Do not move the drive while plugged into the computer. Do not drop it or set it down hard. These drives are fairly delicate and easy to damage.

Good Luck
Roger

Here are a couple of services you can use to post images
http://imageshack.us/
http://photobucket.com/

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#12 WILD RACING

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Posted 12 November 2012 - 08:10 PM

Well, it's not the cable. Tested that on anoher and it works and I used another cable on this HD and nothing happened. It doesn;t make any noise either.

Pics I can post.


Posted Image

You may be on to something as the back of the case did snap off. Really didn't think that would make any difference.

#13 WILD RACING

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Posted 12 November 2012 - 08:12 PM

I do now have 2 others that appear identicle to this one.

Would I hurt anything if I try to swap the cases to see if thats the issue?

#14 Hadnjury

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Posted 12 November 2012 - 09:33 PM

Shouldn't hurt anything, as long as the plug types are identical.
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#15 rotor123

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Posted 13 November 2012 - 10:31 AM

That looks like the case I've seen where the drive can shift inside the case and lose connection.

Just in case try another case as you say you have another. If still no luck that would point to a bad drive.
There should have been tiny screws holding the case together. Two at each end.

Good Luck
Roger

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