Posted 10 November 2012 - 04:23 PM
My daughter handed me the computer this morning saying, "sorry mom, I just tried to jailbreak my iPod". Ugh!
when I click start menu, nothing happens..doesnot open. All but 3 of my dsk top icons are gone. (Malwarbytes, Firefox, and the trash can). Tried malwarebytes but it doesn't finish scanning. Firefox gives me this message " Firefox is already running but is not responding. To open a new window you must first close the existing Firefox process or restart your system". When I right click the computer screen I just get a small rectangle box with some arrows.
If I try to ctrl alt delete I just get a blue screen. It seems like all words have disappeared from my computer.
I have screen shots of these things because they are hard to explain but I don't know how or if I can post pictures here.