After attempting a system restore, the whole thing is now running slower than ever, although the icons are back to normal. He's tried checking the drive for errors, which did help a little but not much. Short of undoing the restore and having the original problem back, is there anything he can do? (Unless you know how to fix the original problem, which I had little luck figuring out.)
Post-Script: He'd also like me to note that the computer is running Verizon Internet Security, and he wonders if that could be causing any problems since it seems like a piece of crap. He says when he runs in safe mode, Verizon Internet Security tells him real-time scanning is off and he needs to fix it. He clicks to turn it on, it says okay, and then gives him the same error again.
Edited by hamluis, 10 November 2012 - 11:52 AM.
Moved from Win 7 to Am I Infected - Hamluis.