Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

New Install - Computer Freezes or Crawls


  • Please log in to reply
74 replies to this topic

#1 EILEENNOLA

EILEENNOLA

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 09 November 2012 - 02:06 PM

My computer crashed and I just did a new install from the Windows CDs. Now it is either so slow that I'm shutting it down or it simply freezes when I'm in the middle of a task. I have to manually shut it down 10 times a day.

I just got a "Blue Screen Error" and followed the Mircosoft Website instructions to fix errors in "my computer>properties>tools>" but it didn't help, nor did Microsoft Fixit or any other tool I've downloaded from Microsoft and BP. (I'm not advanced enough to figure out what the results of diagnostic tools indicate.)

The computer is working and I'm able to check e-mail but if, for ex., a scan is running while I'm in my e-mail, then the computer just freezes and I have to manually shut it down. Or a screen will partially but not completely disappear if I try to close it.


Windows XP
Media Center
Version 2002
SP 3 (Updated from SP 2)

IE 8 (I used to have Firefox but I found that the CPU would shoot up so I'm trying IE 8)

Trend Micro
Malwarebytes Anti Malware




I've run the virus and spyware scans (also in safe mode) and have followed the BP Forum for slow computers. I do note that Trend Micro has quarantined a file but it won't let me delete it. It is "tr-apx[1].txt x" that is located in my "Documents and Settings" and "Local Settings" but when I look in those files, I don't see "tr-apx[1].txt x." Trend Micro renamed it "Mal_Hifrm."

All of the Microsoft updates have been downloaded yet I still see the yellow Micosoft Updates security warning shield in the lower right hand corner that I need to install updates. After several attempts this week, I was finally able to download 122 updates from Microsoft. Almost every time I tried, the computer would freeze and I'd have to start over. I was finally able to download everything that I was instructed to yet I still get a warning sign that I'm not fully updated.

I don't understand how I could get a virus or spyware with a clean install but then I'm a novice. Maybe something is wrong with the hard drive but it was completely replaced months ago when I wiped out my original hard drive with a root-kit infection(!) Or am I having problems b/c I have to purchase Windows 8? I've managed to screw just about everything up:\

Any help would be greatly appreciated. Thanks, EileenNOLA

Edited by hamluis, 09 November 2012 - 06:47 PM.
Moved from XP to Internal Hardware - Hamluis.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:18 PM

Posted 09 November 2012 - 03:19 PM

Everything that goes wrong with a system...is not attributable to malware.

Some would like to think so, but it's just not true.

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#3 EILEENNOLA

EILEENNOLA
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 09 November 2012 - 04:18 PM

Thanks for your help!

Attached is Mini Tool Box. I'm having problems pasting the snapshop of Speccy to this Reply box so I'll figure it out and send it next. -eileenNOLA

MiniToolBox by Farbar Version: 18-01-2012
Ran by Mahoney Law Firm (administrator) on 09-11-2012 at 14:59:02
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/09/2012 10:38:44 AM) (Source: MsiInstaller) (User: Mahoney Law Firm)Mahoney Law Firm
Description: Product: Microsoft .NET Framework 3.5 SP1 -- Error 1704.An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

Error: (11/09/2012 08:50:04 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (11/07/2012 04:55:19 PM) (Source: MsiInstaller) (User: Mahoney Law Firm)Mahoney Law Firm
Description: The installation of C:\WINDOWS\Installer\c33a.msi is not permitted due to an error in software restriction policy processing. The object cannot be trusted.

Error: (11/06/2012 05:04:51 PM) (Source: MsiInstaller) (User: Mahoney Law Firm)Mahoney Law Firm
Description: Product: Google Update Helper -- Error 1704. An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

Error: (11/06/2012 03:35:31 PM) (Source: MsiInstaller) (User: Mahoney Law Firm)Mahoney Law Firm
Description: Product: Microsoft .NET Framework 3.0 Service Pack 2 -- Error 1704. An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

Error: (11/02/2012 07:27:37 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (11/02/2012 07:26:21 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

Error: (11/02/2012 07:26:21 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (11/01/2012 11:23:36 AM) (Source: Application Hang) (User: )
Description: Fault bucket 126637809.

Error: (11/01/2012 11:23:30 AM) (Source: Application Hang) (User: )
Description: Hanging application IEXPLORE.EXE, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (11/09/2012 02:21:29 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.7 on the
Network Card with network address 0015E94C5CBC.

Error: (11/09/2012 08:17:06 AM) (Source: DCOM) (User: Mahoney Law Firm)
Description: The server {0002DF01-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

Error: (11/09/2012 08:15:58 AM) (Source: 0) (User: )
Description: C:

Error: (11/08/2012 11:25:56 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (11/07/2012 04:42:00 PM) (Source: DCOM) (User: Mahoney Law Firm)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (11/07/2012 04:41:17 PM) (Source: DCOM) (User: Mahoney Law Firm)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (11/07/2012 04:41:05 PM) (Source: DCOM) (User: Mahoney Law Firm)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (11/07/2012 04:40:28 PM) (Source: DCOM) (User: Mahoney Law Firm)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Error: (11/07/2012 04:38:02 PM) (Source: DCOM) (User: Mahoney Law Firm)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AD1-2166-11D1-B1D0-00805FC1270E}

Error: (11/07/2012 04:38:02 PM) (Source: DCOM) (User: Mahoney Law Firm)
Description: DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AD1-2166-11D1-B1D0-00805FC1270E}


Microsoft Office Sessions:
=========================
Error: (11/09/2012 10:38:44 AM) (Source: MsiInstaller)(User: Mahoney Law Firm)Mahoney Law Firm
Description: Product: Microsoft .NET Framework 3.5 SP1 -- Error 1704.An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?(NULL)(NULL)(NULL)

Error: (11/09/2012 08:50:04 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (11/07/2012 04:55:19 PM) (Source: MsiInstaller)(User: Mahoney Law Firm)Mahoney Law Firm
Description: C:\WINDOWS\Installer\c33a.msi(NULL)(NULL)(NULL)

Error: (11/06/2012 05:04:51 PM) (Source: MsiInstaller)(User: Mahoney Law Firm)Mahoney Law Firm
Description: Product: Google Update Helper -- Error 1704. An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?(NULL)(NULL)(NULL)

Error: (11/06/2012 03:35:31 PM) (Source: MsiInstaller)(User: Mahoney Law Firm)Mahoney Law Firm
Description: Product: Microsoft .NET Framework 3.0 Service Pack 2 -- Error 1704. An installation for Microsoft .NET Framework 2.0 Service Pack 2 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?(NULL)(NULL)(NULL)

Error: (11/02/2012 07:27:37 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (11/02/2012 07:26:21 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.

Error: (11/02/2012 07:26:21 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (11/01/2012 11:23:36 AM) (Source: Application Hang)(User: )
Description: 126637809

Error: (11/01/2012 11:23:30 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE6.0.2900.2180hungapp0.0.0.000000000


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.5.502.110)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
ANIO Service
ANIWZCS2 Service
HiJackThis (Version: 1.0.0)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 1.0 Hotfix (KB2604042)
Microsoft .NET Framework 1.0 Hotfix (KB2656378)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Office XP Professional with FrontPage (Version: 10.0.2627.0)
Microsoft Publisher 2002 (Version: 10.0.2627.01)
RangeBooster G WUA-2340 (Version: )
Revo Uninstaller 1.94 (Version: 1.94)
Sonic Encoders (Version: 1.00)
Trend Micro Internet Security (Version: 17.50)
Uninstall Startup Inspector
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 2.0.4 (Version: 2.0.4)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows PowerShell™ 1.0 (Version: 2)
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB2619340
Windows XP Media Center Edition 2005 KB2628259
Windows XP Media Center Edition 2005 KB914548
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 2037.62 MB
Available physical RAM: 1307.48 MB
Total Pagefile: 3928.42 MB
Available Pagefile: 3323.86 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.27 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:298.09 GB) (Free:200.62 GB) NTFS

========================= Users: ========================================

User accounts for \\EILEEN

Administrator ASPNET Guest
HelpAssistant Mahoney Law Firm SUPPORT_388945a0


**** End of log ****


Mod Edit: Pasted attach content into post for readability, removed attachment - Hamluis.

Edited by hamluis, 09 November 2012 - 05:51 PM.


#4 EILEENNOLA

EILEENNOLA
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 09 November 2012 - 04:24 PM





http://speccy.piriform.com/results/4TViEd7fwdnzKqwGwLF0Jbb

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:18 PM

Posted 09 November 2012 - 06:46 PM

OK...suggestion time.

a. Uninstall all versions of MS.NET...then reinstall same.

1. Go to https://skydrive.live.com/?cid=27e6a35d1a492af7&id=27E6A35D1A492AF7%21390 and double-click the file noted as "dotnet_fx_cleanup tool". Save to desktop.

2. Run the tool, it should remove all versions of MS.NET currently installed. Do not bother with uninstalling critical updates to any version of MS.NET. Uninstall the main versions for 2, 3, 3.5, and 4.0.

If the above seems too challenging...you can manually uninstall the various versions, one by one...but you must start with the most recent (3.5, SP1) and then go on to the next most recent. In other words, uninstall in inverse numberical order.

b. Uninstall the drivers for your wireless LAN...and then reinstall same.

c. Then...run the chkdsk /r command on the Windows partition. Start/Run...type chkdsk /r and hit Enter. Type Y in new screen and hit Enter. Reboot the system, the command will run prior to booting into Windows.

It also appears to me that your CPU temp is very near the maximum...which could in itself account for all the problems that seem to have evolved. Stated max for your CPU is 64 degrees Celsius, I don't see a CPU temp in your snapshot, but the motherboard temp is usually close to that of the CPU...and your MB temp is 62 degrees.

I'm going to move this to Internal Hardware, in order to get other opinions about my guesswork re the temps.

Louis

Edited by hamluis, 09 November 2012 - 06:47 PM.


#6 EILEENNOLA

EILEENNOLA
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 12 November 2012 - 03:17 PM

I did what you told me to do but it's still running slow. Any other suggestions? Thanks, eileenNOLA

#7 hamluis

hamluis

    Moderator


  • Moderator
  • 56,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:18 PM

Posted 12 November 2012 - 04:04 PM

Your system appears to me to be overheating...until that is addressed, you will have the symptoms you describe.

But...I'd appreciate it if you await opinions from those with more experience/knowledge than I have about such.

Louis

#8 smerffed

smerffed

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hanover, PA, US
  • Local time:02:18 PM

Posted 13 November 2012 - 11:22 AM

Crawling can also relate to hard drive failure. If your system crashed before, sectors are becoming unreadable. Get a new hard drive. When hardware is on the break of failure, the I/O Interrupt process is very high. You can only use process explorer to see this process too. Task manager will not show that process.

Also to be sure if it is the drive, run a SMART test with HDTUNE.

#9 EILEENNOLA

EILEENNOLA
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 13 November 2012 - 12:12 PM

How do I run this test?

A new hard drive was installed not even a year ago. Thanks! -eileenNOLA



#10 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,679 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:12:18 PM

Posted 13 November 2012 - 01:05 PM

HDTUNE is a program which can test different functions of a hdd.

The following is and excerpt from Wikipedia.

"S.M.A.R.T.(Self-Monitoring, Analysis and Reporting Technology; often written asSMART) is a monitoring system forcomputerhard disk drivesto detect and report on various indicators of reliability, in the hope of anticipating failures.When a failure is anticipated by S.M.A.R.T., the user may choose to replace the drive to avoid unexpected outage and data loss. The manufacturer may be able to use the S.M.A.R.T. data to discover where faults lie and prevent them from recurring in future drive designs."

Most manufacturer's have a diagnostic tool which can be downloaded from their website, I prefer to use their tools as they are specific to their product. In order to do this you will need to know who the manufacturer of your hdd is, you can find this information by downloading SIW. Once you have downloaded it open it and scroll down to Hardware in the pane on the left, once there scroll down to Storage Devices and click on it. The manufacturer will appear in the pane that will open on the right.

Once you know who the manufacturer is you can Google the manufacturer's name and "diagnostic tool". Usually these downloads need to be burned to a CD, the type of file used for this is a ISO, this will make a bootable CD. To burn the ISO file I would suggest downloading Imgburn, it is simple to use. If you need help with this you can find a good tutorial here.

These downloads will usually have a short test and a long test, I would suggest running the long test as it is more comprehensive.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 smerffed

smerffed

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hanover, PA, US
  • Local time:02:18 PM

Posted 13 November 2012 - 01:24 PM

How do I run this test?

A new hard drive was installed not even a year ago. Thanks! -eileenNOLA


Follow the instructions the person below me posted. Here is the link to HDTune.

And depending on the brand of hard drive, age, and if it is defective... hard drives can go out at any time.


HDTUNE is a program which can test different functions of a hdd.

The following is and excerpt from Wikipedia.

"S.M.A.R.T.(Self-Monitoring, Analysis and Reporting Technology; often written asSMART) is a monitoring system forcomputerhard disk drivesto detect and report on various indicators of reliability, in the hope of anticipating failures.When a failure is anticipated by S.M.A.R.T., the user may choose to replace the drive to avoid unexpected outage and data loss. The manufacturer may be able to use the S.M.A.R.T. data to discover where faults lie and prevent them from recurring in future drive designs."

Most manufacturer's have a diagnostic tool which can be downloaded from their website, I prefer to use their tools as they are specific to their product. In order to do this you will need to know who the manufacturer of your hdd is, you can find this information by downloading SIW. Once you have downloaded it open it and scroll down to Hardware in the pane on the left, once there scroll down to Storage Devices and click on it. The manufacturer will appear in the pane that will open on the right.

Once you know who the manufacturer is you can Google the manufacturer's name and "diagnostic tool". Usually these downloads need to be burned to a CD, the type of file used for this is a ISO, this will make a bootable CD. To burn the ISO file I would suggest downloading Imgburn, it is simple to use. If you need help with this you can find a good tutorial here.

These downloads will usually have a short test and a long test, I would suggest running the long test as it is more comprehensive.



#12 EILEENNOLA

EILEENNOLA
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 13 November 2012 - 01:30 PM

Sorry, I see the links to do the test.

Before I do it, can I send you a photo of the inside of my tower? I read that it needs to be cleaned so opened it up and dusted it out with air in a can (it was dirty.) I noticed that 3 metal pieces are loose in it and I have no idea where they go. So before I put the computer back together, I think that I should see where this 3 metal bars go.

BTW, this is my office so I if I don't answer right away, it's because I'm at work on it between 9-5 (Central), Mondays - Fridays. Thanks, -eileen

#13 EILEENNOLA

EILEENNOLA
  • Topic Starter

  • Members
  • 139 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:New Orleans, LA
  • Local time:02:18 PM

Posted 13 November 2012 - 01:34 PM

P.S. I found the receipt for the hard drive that the computer tech got from Best Buy on November 20, 2011 (on Sale for $44.99!):

7128985 WDBAAX3200E
320BG Internal 3.5" 7200RPM S

#14 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,679 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:12:18 PM

Posted 13 November 2012 - 01:35 PM

Posting a picture would definitely be helpful.

If you haven't posted a picture at a website before you need to know that you will have to use a host site like Photobucket. If you need help with this, let me know.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,679 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:12:18 PM

Posted 13 November 2012 - 01:40 PM

You can use this link to go to Western Digital's website for the download of the diagnostic tool. You will wan to use the one for Windows.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users