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Conpaq Desktop with XP Home won't start


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14 replies to this topic

#1 judyjht

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Posted 08 November 2012 - 04:45 PM

My sister tried to start her computer this AM and NOTHING happened. It is a Compaq with XP Home on it - probably 8 years old (she does not really use it that much). I told her to plug it into another plug and see what happens in case it was the strip she was using. It won't boot up. Any thoughts that I can pass along to her? TIA

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#2 Allan

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Posted 08 November 2012 - 05:19 PM

Based on the scant information provided, the only guess can be a bad power supply.

#3 noknojon

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Posted 08 November 2012 - 05:34 PM

Hi judyjht -
Re: NOTHING happened. - Is there any lights, sounds etc or it just seems like it is Not turned on ??
Do you get any "whirring or grating" sounds, or just " nothing at all".
The fact it will not actually boot up is secondary to the fact of any lights / noises , etc -
Check your CMOS battery inside your tower, it may be dead. Otherwise PSU as per Allan -

Regards -



#4 Allan

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Posted 08 November 2012 - 05:39 PM

It's been my experience that even if the cmos battery is dead, the system should boot - or at least try to. And they rarely just die without some hint of needing replacement (inability to maintain the correct time, bios resetting to default values, etc). But there's certainly no harm in changing the battery under any circumstances.

#5 judyjht

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Posted 08 November 2012 - 06:29 PM

no lights, no sounds - no NOTHING!!

#6 Allan

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Posted 08 November 2012 - 06:39 PM

Most likely it's the power supply.

#7 judyjht

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Posted 08 November 2012 - 06:41 PM

so what do I tell her to do??

#8 judyjht

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Posted 08 November 2012 - 08:00 PM

By the way this is a desktop not a laptop so I don't know if there is a battery???

#9 noknojon

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Posted 08 November 2012 - 09:07 PM

You said >> probably 8 years old (she does not really use it that much). <<

Can you please ask her if there had been Any problems in the last few times it was used ??
Like, was the screen looking a bit odd or taking longer to start, etc -

Has it Ever been cleaned inside ?? Dust and other garbage can cause many power problems -

so what do I tell her to do?? << If it is the Power Supply Unit, you tell her to get a new one ....... (they can be tested) -
Prices can vary from "ABOUT" $35 up to "ABOUT" $70 on average - I do not know your local prices, so Google is the place to start (try NewEgg.com)

The battery I mentioned is coin sized and not like a laptop battery, more like a watch battery that stores BIOS info for you -
Most likely not related with what you have said so far (just threw it in)

#10 Allan

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Posted 09 November 2012 - 07:38 AM

You probably need to change the power supply. Look up the make and model online. Changing the power supply requires opening the computer, removing connections (and remembering where they went), unscrewing and removing the old PS and installing a new one. It may not be something your sister wants to do by herself.

Edited by Allan, 09 November 2012 - 07:39 AM.


#11 judyjht

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Posted 09 November 2012 - 08:00 AM

Thanks a bunch. I will pass this information along to her thanks again

#12 Nanobyte

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Posted 09 November 2012 - 11:12 AM

If you know someone with an electrical meter (you can get a digital meter for $10-15 these days), get them to check power is actually arriving, preferably inside the case. I've recently been involved in someone's camera not charging and it was due to poor connection in the charger plug. In your case it's a desktop so it's unlikely to be the "let's see how far this cord will stretch" scenario.

#13 judyjht

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Posted 16 November 2012 - 03:12 PM

I just wanted to update you folks on my sisters Compaq computer that would not do anything - you were right - power supply died!!! She took it to a local guy and told him what she thought it was in in less then 45 minutes he changed the power supply and she was on her way home!! He had it in stock and labor and part was a total of $89 including tax. She did not want to do it herself. Thanks folks!! Subject can be closed if you want.

#14 AustrAlien

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Posted 16 November 2012 - 03:14 PM

Pleased to know you were able to successfully facilitate the problem diagnosis and repair. Good job! :thumbup2:
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#15 Allan

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Posted 16 November 2012 - 04:43 PM

Thanks for letting us know. Glad you're all sorted out.




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