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Help! Everything is crashing and BSOD


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3 replies to this topic

#1 kiaace

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Posted 08 November 2012 - 10:05 AM

I'm having weird BSODs very frequently. Memory Management, Page Fault in Nonpaged area or something...Every program keeps crashing.
My jcgriff file. https://www.dropbox.com/s/77k7yj2ee42zj16/Windows7_Vista_jcgriff2.rar

PERFMON Can't last the 60 seconds it needs to run the check T.T I have to type this on the phone.

OS - Windows 7
x64
What was original installed OS on system? Windows 7
OEM
Age of system: One year
Age of OS installation: No reinstallation
System Manufacturer: Asus
Exact model number: ??

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#2 Allan

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Posted 08 November 2012 - 10:21 AM

Please boot to safe mode and do the following:

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 Artrooks

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Posted 08 November 2012 - 11:37 AM

Hello kiaace,

==================================================
Dump File 		: 110812-41636-01.dmp
Crash Time    	: 11/8/2012 9:54:47 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code	: 0x0000001a
Parameter 1   	: 00000000`00005003
Parameter 2   	: fffff700`01080000
Parameter 3   	: 00000000`0000163a
Parameter 4   	: 00001441`00002c75
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\110812-41636-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 110612-39062-01.dmp
Crash Time    	: 11/6/2012 12:27:55 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code	: 0x0000001a
Parameter 1   	: 00000000`00041287
Parameter 2   	: 00000000`00000000
Parameter 3   	: 00000000`00000000
Parameter 4   	: 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\110612-39062-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 110412-38579-01.dmp
Crash Time    	: 11/4/2012 3:29:04 PM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code	: 0x0000003b
Parameter 1   	: 00000000`c0000005
Parameter 2   	: fffff960`000d7c89
Parameter 3   	: fffff880`0aee4070
Parameter 4   	: 00000000`00000000
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+7f76
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\110412-38579-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 110312-28782-01.dmp
Crash Time    	: 11/3/2012 6:15:22 AM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code	: 0x0000001a
Parameter 1   	: 00000000`00005003
Parameter 2   	: fffff700`01080000
Parameter 3   	: 00000000`000096a1
Parameter 4   	: 000106ea`00012d43
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\110312-28782-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 110112-37206-01.dmp
Crash Time    	: 11/1/2012 11:52:58 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code	: 0x00000050
Parameter 1   	: fffff680`db800000
Parameter 2   	: 00000000`00000000
Parameter 3   	: fffff800`0387299b
Parameter 4   	: 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\110112-37206-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 103012-34086-01.dmp
Crash Time    	: 10/30/2012 1:30:47 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code	: 0x00000050
Parameter 1   	: fffff68f`50000020
Parameter 2   	: 00000000`00000000
Parameter 3   	: fffff800`0388699b
Parameter 4   	: 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\103012-34086-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 102412-30513-01.dmp
Crash Time    	: 10/24/2012 6:23:14 PM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code	: 0x00000050
Parameter 1   	: fffff6eb`948000e8
Parameter 2   	: 00000000`00000000
Parameter 3   	: fffff800`038cd99b
Parameter 4   	: 00000000`00000005
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\102412-30513-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 102112-37097-01.dmp
Crash Time    	: 10/21/2012 10:50:38 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code	: 0x1000007e
Parameter 1   	: ffffffff`c0000005
Parameter 2   	: fffffa80`09cce25b
Parameter 3   	: fffff880`03570268
Parameter 4   	: fffff880`0356fac0
Caused By Driver  : cng.sys
Caused By Address : cng.sys+56260
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: 
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\102112-37097-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 101812-32807-01.dmp
Crash Time    	: 10/18/2012 11:38:06 PM
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code	: 0x0000001a
Parameter 1   	: 00000000`00005003
Parameter 2   	: fffff781`c0000000
Parameter 3   	: 00000000`0000134c
Parameter 4   	: 00001265`00002699
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\101812-32807-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,256
==================================================

==================================================
Dump File 		: 101612-54662-01.dmp
Crash Time    	: 10/16/2012 6:03:19 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code	: 0x0000003b
Parameter 1   	: 00000000`c0000005
Parameter 2   	: fffff800`03b322ef
Parameter 3   	: fffff880`0c2046d0
Parameter 4   	: 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : 
Product Name  	: 
Company   		: 
File Version  	: 
Processor 		: x64
Crash Address 	: ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name 	: 
Full Path 		: D:\Download_D\kiaace_Windows7_Vista_jcgriff2\Windows7_Vista_jcgriff2\101612-54662-01.dmp
Processors Count  : 8
Major Version 	: 15
Minor Version 	: 7601
Dump File Size	: 276,312
==================================================


While the problem may be a driver issue, there are enough indicators (Stop codes: 0x0000001a and 0x00000050) that hardware may be at fault. I recommend that you first rule out hardware as the source of the problem.

1. ) If you do not have a current backup of important data on the computer, please attend to that first, if possible.

2. ) On a functioning computer, please download The Ultimate Boot CD and create a bootable CD. You will use this CD to test the hard drive and the computer's memory.

Please download the Ultimate Boot CD (UBCD) from here or here (359 MB Iso file). Burn the ubcdxxx.iso file to create a bootable CD.
  • Don't know how or can't burn an "Iso" image?
  • Download ImgBurn from here.
  • Install the software then start ImgBurn.
  • Select "Write Image file to disk" then under "Source" click on the "folder icon" Posted Image to the right and select the "iso" file location.
  • Click on this icon to "Start." Posted Image
Restart the Asus notebook with the UBCD in the DVDROM drive and start pressing the F8 key. This should bring up a Boot Menu. Select your CD\DVDROM drive and press <Enter>.
  • From the UBCD start-up menu, arrow down and select HDD.
  • Arrow down and select Diagnosis.
  • Arrow down below the visible menu and select SeaTools for DOS V2.23 (Seagate\Maxtor).
    • Accept the agreement. Your mouse should work.
    • Your drive should be listed in "Drive List." Highlight the drive to test.
    • There is a chance that your hard drive controller may not be recognized and your drive NOT listed. If that's the case, please let us know.
  • Click on Basic Tests from top menu.
  • Run the Short test first and then the Long test.
  • If bad blocks are found during a Long test, a prompt will ask how to proceed.
    • Because there is a chance of some data loss with the repair, select Skip This One and All Remaining, unless you have backed up all important data on the drive.
  • Any reported errors in either test should make you suspect a failing hard drive.
  • Click Exit from top menu when finished.

Let us know the result of the hard drive diagnostics.

Regards,
Brooks



 


#4 kiaace

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Posted 08 November 2012 - 06:19 PM

BSOD.txt attached. Gonna do the HDD test later.

BSOD.txt attached. Gonna do the HDD test later.

Attached Files

  • Attached File  BSOD.txt   19.34KB   4 downloads





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