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Infected with Bamital-X (no desktop showing anymore!)


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14 replies to this topic

#1 dnaman

dnaman

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  • Local time:04:45 AM

Posted 07 November 2012 - 09:31 PM

Help! The other ady i 'lost' my desktop..everytime i reboot or log off/logon, i can only see a black screen with a mouse pointer. I have to use Task Manager to launch any apps or a browser now. When i use Avast to scan, it says explorer.exe has a virus and also wininit.exe

Here is the DDS.txt output:

DDS (Ver_2012-11-07.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_31
Run by Mark at 21:26:05 on 2012-11-07
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.2940.1726 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\Taskmgr.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://sympatico.msn.ca/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Pavilion&pf=cndt
BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Google Update] "c:\users\mark\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe" /MINIMIZED
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Nike+ Connect] "c:\program files\nike\nike+ connect\Nike+ Connect daemon.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [MFNetworkScanUtility] c:\program files\canon\canon mf network scan utility\CNMFSUT.EXE
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: HideFastUserSwitching = dword:1
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {36299202-09EF-4ABF-ADB9-47C599DBE779} - hxxps://admin.adobeconnect.com/_a759220994/validator/default/LTAWvalidation.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://upload.travellerspoint.com/ImageUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D5B680E5-9C5F-45E0-A97C-521D4F281173} - hxxp://plproas01.fastcropit.com/pwa/_layouts/pwa/objects/1033/pjcintl.cab
DPF: {E3089160-E8AD-4C5B-B47C-ADDF3DF660DD} - hxxp://plproas01.fastcropit.com/pwa/_layouts/pwa/objects/pjclient.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{143AE213-3DA7-4154-BF81-8A3215C963B9} : DHCPNameServer = 192.168.2.1
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mark\appdata\roaming\mozilla\firefox\profiles\vg366ja4.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files\java\jre6\bin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\npjpi160_31.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\users\mark\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\users\mark\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
FF - Ext: avast! WebRep: wrc@avast.com - c:\program files\avast software\avast\webrep\FF
FF - Ext: HP Smart Web Printing: smartwebprinting@hp.com - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-9-30 738504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-9-30 361032]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-9-30 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-9-30 58680]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-9-30 44808]
R3 HSXHWBS3;HSXHWBS3;c:\windows\system32\drivers\HSXHWBS3.sys [2008-5-20 207360]
R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\system32\drivers\netr73.sys [2008-5-20 493568]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
.
=============== File Associations ===============
.
ShellExec: FRONTPG.EXE: edit=c:\progra~1\micros~3\office\FRONTPG.EXE
.
=============== Created Last 30 ================
.
2012-11-07 12:58:32 -------- d-----w- c:\users\mark\appdata\local\Norman Malware Cleaner
2012-11-02 05:50:54 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{4d6ab7e3-2f2e-4118-9236-d33dbd5dd919}\offreg.dll
2012-11-01 23:29:26 652296 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
2012-11-01 23:27:53 605968 ----a-w- c:\programdata\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll
.
==================== Find3M ====================
.
2012-10-30 22:51:58 738504 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-10-30 22:51:57 58680 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-10-30 22:51:07 41224 ----a-w- c:\windows\avastSS.scr
.
============= FINISH: 21:26:38.94 ===============

Attached Files



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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 07 November 2012 - 09:46 PM

Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive. (Choose the correct version depending on which architecture operating system you are using, 32bit (x86) or 64 (x64) bit)

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box after "Search:" so it looks like this:
Search: explorer.exe;wininit.exe
[*]now press the search button
[*]when the search is complete, search.txt will also be written to your USB
[*]type exit and reboot the computer normally
[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)[/list]

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 dnaman

dnaman
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Posted 07 November 2012 - 10:47 PM

Thanks, here they are.Attached File  Search.txt   1.85KB   3 downloadsAttached File  FRST.txt   35.93KB   4 downloads

#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 08 November 2012 - 08:22 AM

Please do the following:


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
HKLM\...\Run: []  [x]
replace: C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_5177ca9879e978e8\explorer.exe C:\Windows\explorer.exe
replace: C:\Windows\winsxs\x86_microsoft-windows-wininit_31bf3856ad364e35_6.0.6001.18000_none_30f2b8cf0450a6a2\wininit.exe C:\Windows\System32\wininit.exe
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Reboot Normally.



NEXT



Refer to the ComboFix User's Guide

  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 dnaman

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Posted 08 November 2012 - 03:35 PM

THANK YOU CATBYTE!! Quick and amazing help here, much appreciated...my desktop is back. Here are the log requested...safe to say im out of the woods now? For some reason i cant find any log from combofix..though it did run im sure.

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#6 CatByte

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Posted 08 November 2012 - 04:58 PM

the log from ComboFix will be located at C:\ComboFix.txt
if you cannot locate it, please re-run it > make certain your security programs are disabled first

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#7 dnaman

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Posted 10 November 2012 - 01:16 PM

Hi CATBYTE, ok i ran it again, heres the output log.

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#8 CatByte

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Posted 10 November 2012 - 03:55 PM

Please run the following:

Download AdwCleaner from here and save it to your desktop.
  • Run AdwCleaner and select Delete
  • Once done it will ask to reboot, allow the reboot
  • On reboot a log will be produced, please attach the content of the log to your next reply


NEXT


Please download Malwarebytes Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.




NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#9 dnaman

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Posted 11 November 2012 - 06:43 PM

Here they are

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#10 CatByte

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Posted 11 November 2012 - 06:55 PM

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Press the WinKey + R to open a run box, type Notepad > click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic474462.html/page__pid__2892565#entry2892565

Collect::
C:\Windows\System32\hlp.dat

File::
C:\Users\Mark\Downloads\finalmediaplayer.exe	
	
ClearJavaCache::


Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.



NEXT

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click on "Do I have Java"
  • It will check your current version and then offer to update to the latest version
  • Watch for and make sure you untick the box next to whatever free program they prompt you to install during the installation, unless you want it.

Note: Check in Programs and Features (or Add/Remove Programs if you are an XP user) to make certain there are no old versions of Java still installed, if there are - remove them.


NEXT



Please advise how the computer is running now and if there are any outstanding issues

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#11 dnaman

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Posted 11 November 2012 - 11:05 PM

Here it is attached.

JAVA updated to latest version.

Computer seems to be running fine. THANK YOU FOR THE QUICK HELP! MUCH APPRECIATED!

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#12 CatByte

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Posted 12 November 2012 - 06:42 PM

We just have some housekeeping to do now,

Please do the following:


You can delete the DDS and Farbar logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Press the WinKey +R to open a run box
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


NEXT

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    PC Safety and Security--What Do I Need?.
  • Simple and easy ways to keep your computer safe and secure on the Internet

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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#13 dnaman

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Posted 12 November 2012 - 10:59 PM

Ran the TFC

Last reply here, thanks again!

#14 CatByte

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Posted 13 November 2012 - 06:49 PM

you are welcome

stay safe :hello:

~CB

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#15 CatByte

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Posted 13 November 2012 - 06:49 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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