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CANT START ALL BROWSERS


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9 replies to this topic

#1 ANONIMUS

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Posted 07 November 2012 - 05:16 PM

Hi, i need help, i don't think it's virus but i can't seem to run any of my browsers anymore, i do care about chrome the most and this is what it says when i try running it:

"Google Chrome has stopped working"

and here are the problem details:

Problem signature:
Problem Event Name: BEX
Application Name: chrome.exe
Application Version: 23.0.1271.64
Application Timestamp: 5091791e
Fault Module Name: StackHash_e290
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 26eb7072
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e290
Additional Information 2: e2901b54b1f479f734328ca76bf796ca
Additional Information 3: ce7e
Additional Information 4: ce7ee455e11d9d6f9e2fdef50a872de8

Read our privacy statement online:
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#2 noknojon

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Posted 07 November 2012 - 07:16 PM

i can't seem to run any of my browsers anymore, i do care about chrome the most

Hi -
I think you should usually first concentrate on Internet Explorer 9 to be sure that your Windows Operating System is all OK.
Always remember that Google Chrome is just a downloaded add-on program - You can Delete it and try to reinstall it again at any time -

Try this idea first ............ You can always transfer the program via USB Stick if you cannot direct download -
Download Security Check by Screen317 from HERE or HERE, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

#3 ANONIMUS

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Posted 07 November 2012 - 10:48 PM

Hi, thnx for the reply, i do not have ie 9, just ie 8, i ran the program these are the results

Results of screen317's Security Check version 0.99.54
Windows 7 Service Pack 1 x64 (UAC is disabled!)
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 7
Java version out of Date!
Adobe Flash Player 11.4.402.265
Adobe Reader X (10.1.4)
Google Chrome 23.0.1271.64
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

#4 noknojon

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Posted 07 November 2012 - 11:39 PM

Do you have Microsoft Updates set to download for you ??

Select your version of Operating System and download Internet Explorer 9 - M/soft Downloads -

#5 ANONIMUS

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Posted 08 November 2012 - 11:34 AM

Hi, somehow i couldn't install ie9, everytime i try to install it it just says "internet explorer 9 did not finish installing"

#6 noknojon

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Posted 08 November 2012 - 02:53 PM

Hi -
A few listed solutions for this problems are available >>

Download the Windows Internet Explorer 9 for Windows 7 64-bit Edition and Windows Server 2008 R2 64-bit Edition package
http://www.microsoft.com/download/en/details.aspx?id=23332
Disable your Antivirus program as you try to install this program
Information on A/V control (temp disable) HERE if needed -

A right-click on IE9-Windows7-x64-enu.exe and the selection of Run as Administrator was all that was needed to resolve the error.
http://support.microsoft.com/kb/2409098




#7 ANONIMUS

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Posted 08 November 2012 - 09:25 PM

Hi, it still didn't work, do you think this is related to why i can't run my browsers in the first place?

#8 noknojon

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Posted 08 November 2012 - 09:37 PM

Are you posting from the problem computer at this time, or another one ??

#9 ANONIMUS

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Posted 08 November 2012 - 10:04 PM

Yes, i can run ie 8 with the "Internet Explorer (64-bit)" but the normal IE, and all other browser don't work

#10 noknojon

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Posted 08 November 2012 - 11:28 PM

Yes, i can run ie 8 with the "Internet Explorer (64-bit)" << Well .... If this works OK then just use it for now IE 8 Was the normal browser up to a while ago -

I would check that you are still getting M/soft Updates on a Regular basis, at least once a month.
Can you check your updates for the last time you installed any updates ??




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