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Pc freezes when watching videos


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7 replies to this topic

#1 Demonicsoul

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Posted 07 November 2012 - 10:45 AM

Hello my name is Tasos

For approximately 3 months my pc acts in a weird manner. Whenever i watch an online video stream or in youtube after some time it freezes with a weird noise and i have to restart it. I have the latest drivers for my graphic's card

My system specifications are:

proccessor : i5 750 2,67Ghz

ram : 8 GB

gpu : AMD RADEON HD 6670

motherboard : MSI P55-CD53

operating system : Windows 7 ultimate 64bit

hard disks : Ocz agility3 x2 and two sata ones


Not sure if this is a hardware issue or software. Any info on this would be really appreciated. Let me know for further details u need and thanks in advance

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#2 Demonicsoul

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Posted 11 November 2012 - 07:26 PM

this is freaking me out:( any ideas anyone?

#3 InadequateInfirmity

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Posted 11 November 2012 - 10:09 PM

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.



Download Adware Cleaner run it as admin Click the delete button.

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

#4 Demonicsoul

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Posted 12 November 2012 - 07:17 AM

Hello InadequateInfirmity and thanks for your reply. I did as you said. Here are the results





MiniToolBox by Farbar Version: 10-11-2012 02
Ran by Simos35 (administrator) on 12-11-2012 at 14:13:52
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Simos35-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 40-61-86-2F-0B-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::694b:9fe2:e4cf:d8db%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : œβ˜, 12 Œœε 2012 1:13:21
Lease Expires . . . . . . . . . . : βž, 15 Œœε 2012 1:13:21
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 239100294
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-06-F3-EC-0C-40-61-86-2F-0B-C3
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{77935F4C-4F9F-4E3A-94BD-06E81A3B8C23}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:38c1:26cc:3f57:fef9(Preferred)
Link-local IPv6 Address . . . . . : fe80::38c1:26cc:3f57:fef9%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 173.194.78.138
173.194.78.139
173.194.78.100
173.194.78.101
173.194.78.113
173.194.78.102


Pinging google.com [173.194.78.102] with 32 bytes of data:
Reply from 173.194.78.102: bytes=32 time=80ms TTL=46
Reply from 173.194.78.102: bytes=32 time=78ms TTL=46

Ping statistics for 173.194.78.102:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 80ms, Average = 79ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
72.30.38.140


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=210ms TTL=51
Reply from 98.138.253.109: bytes=32 time=212ms TTL=51

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 210ms, Maximum = 212ms, Average = 211ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...40 61 86 2f 0b c3 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.6 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.6 276
192.168.1.6 255.255.255.255 On-link 192.168.1.6 276
192.168.1.255 255.255.255.255 On-link 192.168.1.6 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.6 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.6 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fb:38c1:26cc:3f57:fef9/128
On-link
11 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::38c1:26cc:3f57:fef9/128
On-link
11 276 fe80::694b:9fe2:e4cf:d8db/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/12/2012 01:15:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2012 04:17:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0"1".
Dependent Assembly UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/12/2012 03:33:34 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2012 03:26:29 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 11:38:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 11:09:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 02:57:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 00:06:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 04:34:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0"1".
Dependent Assembly UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/11/2012 01:32:35 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (11/12/2012 03:31:43 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:29:34 πμ on ?12/?11/?2012 was unexpected.

Error: (11/12/2012 03:24:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:22:34 πμ on ?12/?11/?2012 was unexpected.

Error: (11/11/2012 11:36:38 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:35:05 μμ on ?11/?11/?2012 was unexpected.

Error: (11/11/2012 11:07:09 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:05:28 μμ on ?11/?11/?2012 was unexpected.

Error: (11/11/2012 01:30:44 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:29:28 πμ on ?11/?11/?2012 was unexpected.

Error: (11/10/2012 09:47:32 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:45:36 μμ on ?10/?11/?2012 was unexpected.

Error: (11/10/2012 09:22:40 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:21:21 μμ on ?10/?11/?2012 was unexpected.

Error: (11/10/2012 07:31:25 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:29:42 μμ on ?10/?11/?2012 was unexpected.

Error: (11/10/2012 06:07:46 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:06:12 μμ on ?10/?11/?2012 was unexpected.

Error: (11/10/2012 05:40:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:37:14 μμ on ?10/?11/?2012 was unexpected.


Microsoft Office Sessions:
=========================
Error: (11/12/2012 01:15:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2012 04:17:02 AM) (Source: SideBySide)(User: )
Description: UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0"c:\program files (x86)\windows live\messenger\wlcsdk.exe

Error: (11/12/2012 03:33:34 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2012 03:26:29 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 11:38:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 11:09:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 02:57:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 00:06:11 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 04:34:27 AM) (Source: SideBySide)(User: )
Description: UCCAPI,processorArchitecture="x86",type="win32",version="2.0.0.0"c:\program files (x86)\windows live\messenger\wlcsdk.exe

Error: (11/11/2012 01:32:35 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.4.402.265)
Adobe Flash Player 11 Plugin (Version: 11.4.402.278)
AMD Accelerated Video Transcoding (Version: 12.5.100.20928)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Install Manager (Version: 8.0.891.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.70928.1539)
Battlefield: Bad Company 2 (Version: 1.0.0.0)
BS.Player FREE (Version: 2.63.1071)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2012.0928.1532.26058)
Catalyst Control Center Graphics Previews Common (Version: 2012.0928.1532.26058)
Catalyst Control Center InstallProxy (Version: 2012.0928.1532.26058)
Catalyst Control Center Localization All (Version: 2012.0928.1532.26058)
ccc-utility64 (Version: 2012.0928.1532.26058)
CCC Help Chinese Standard (Version: 2012.0928.1531.26058)
CCC Help Chinese Traditional (Version: 2012.0928.1531.26058)
CCC Help Czech (Version: 2012.0928.1531.26058)
CCC Help Danish (Version: 2012.0928.1531.26058)
CCC Help Dutch (Version: 2012.0928.1531.26058)
CCC Help English (Version: 2012.0928.1531.26058)
CCC Help Finnish (Version: 2012.0928.1531.26058)
CCC Help French (Version: 2012.0928.1531.26058)
CCC Help German (Version: 2012.0928.1531.26058)
CCC Help Greek (Version: 2012.0928.1531.26058)
CCC Help Hungarian (Version: 2012.0928.1531.26058)
CCC Help Italian (Version: 2012.0928.1531.26058)
CCC Help Japanese (Version: 2012.0928.1531.26058)
CCC Help Korean (Version: 2012.0928.1531.26058)
CCC Help Norwegian (Version: 2012.0928.1531.26058)
CCC Help Polish (Version: 2012.0928.1531.26058)
CCC Help Portuguese (Version: 2012.0928.1531.26058)
CCC Help Russian (Version: 2012.0928.1531.26058)
CCC Help Spanish (Version: 2012.0928.1531.26058)
CCC Help Swedish (Version: 2012.0928.1531.26058)
CCC Help Thai (Version: 2012.0928.1531.26058)
CCC Help Turkish (Version: 2012.0928.1531.26058)
Intel® Rapid Storage Technology (Version: 10.0.0.1032)
JMicron JMB36X Driver (Version: 1.17.57.1)
League of Legends (Version: 1.3)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 16.0.2 (x86 el) (Version: 16.0.2)
Mozilla Maintenance Service (Version: 16.0.2)
MSVCRT (Version: 14.0.1468.721)
Pando Media Booster (Version: 2.6.0.8)
PunkBuster Services (Version: 0.988)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.23.623.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6167)
Skype 5.10 (Version: 5.10.116)
swMSM (Version: 12.0.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
VLC media player 2.0.4 (Version: 2.0.4)
Vuze (Version: 4.8)
Windows Driver Package - SteelSeries (HidUsb) HIDClass (11/19/2010 1.2.4.0) (Version: 11/19/2010 1.2.4.0)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
World of Warcraft (Version: 5.0.5.16135)
World of Warcraft®: Cataclysm™ MMO Gaming Mouse (Version: 1.01.0015)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 18%
Total physical RAM: 8183.09 MB
Available physical RAM: 6706.86 MB
Total Pagefile: 16364.36 MB
Available Pagefile: 14621.93 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.7 GB) (Free:38.39 GB) NTFS

========================= Users: ========================================

User accounts for \\SIMOS35-PC

Administrator Guest Simos35


**** End of log ****

#5 InadequateInfirmity

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Posted 12 November 2012 - 07:18 PM

Please do these steps in order it is important.

Open your add remove program and uninstall the items below.

Microsoft Security Essentials (Version: 4.1.522.0)


Reboot and then install Avast free.
http://www.filehippo.com/download_avast_antivirus/download/3f0f6cf85120fa5ac62abb03aaeecda8/

Open your device manager then left click your network adapters then right click and select uninstall for your Lan driver.
Reboot your machine.

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok





Run the Fix it below this remove the Tunnel Adapters from your machine.
http://go.microsoft.com/?linkid=9728872

Set your Dns To open dns or google dns.
http://theos.in/windows-xp/free-fast-public-dns-server-list/


Download Adware Cleaner Save it to your desktop Right Click it run it as admin Click the delete button allow it to run it will reboot your machine let it Attach the log in your next reply.
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

ipconfig /registerdns

net stop "dns client"

net start "dns client"
netsh int ipv4 reset reset.log

nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit

Restart computer.

Check your issue and Attach a new minitoolbox log.

#6 Demonicsoul

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Posted 15 November 2012 - 08:08 AM

Thanks for your time mate. I will buy new pc in one month since i need something stronger anyway. Again many thanks i appreciate your reply

#7 InadequateInfirmity

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Posted 15 November 2012 - 08:17 AM

:thumbup2:

#8 kevin.holmes

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Posted 15 November 2012 - 11:14 AM

I had the same issue and reinstalling firefox worked for me. What browser are you using? What the problem was on mine was that an add-on was causing flash player to abruptly stop and restart, which is/was the cause of that weird noise you hear as your browser freezes up.




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