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unable to roll back ie9 to ie 8


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7 replies to this topic

#1 jachin

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Posted 06 November 2012 - 06:58 PM

I'm looking for help, I run Windows Vista 32 bit and have have not been able to receive updates for ie9. I get error code 9c48. I have tried to roll back to IE8 but with no success. I cant find IE9 on the list of windows updates and I have scoured the internet to find the answer but no avail. i have tried many suggestions, but I need to go back to the beginning with guidance from experts.

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#2 jhayz

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Posted 06 November 2012 - 08:22 PM

Please post the complete error message. Try installing IE9 first here http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages
Download MiniToolBox and select all options.
A notepad will open then copy-paste the report on your next reply.

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#3 jachin

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Posted 12 November 2012 - 04:23 AM

Thanks for your quick response and apologies for my delay, I had to go away on unexpected business. I have further info which may be of help. problem started on the 1he 18/2/2012. Update KB 2647516 failed and each ie9 for Vista failed after. I see IE9 on the program files, but no file to uninstall.

I have tried what you have suggested;

1: Loading a new version of IE9 from Microsoft. i get the following message;

A more recent version of IE is installed on your PC

2: Please find attached a opy of the file wheen i run the Mini tool box;



========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 2939.25 MB
Available physical RAM: 1346.18 MB
Total Pagefile: 6098.8 MB
Available Pagefile: 4516.77 MB
Total Virtual: 2047.88 MB
Available Virtual: 1961.37 MB

========================= Partitions: =====================================

1 Drive c: (Vista) (Fixed) (Total:74.37 GB) (Free:25.28 GB) NTFS
2 Drive d: (FreeAgent Drive) (Fixed) (Total:465.76 GB) (Free:111.37 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:73.21 GB) (Free:68.54 GB) NTFS

========================= Users: ========================================

User accounts for \\JULIE-PC

Administrator Guest Julie

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini021011-01.dmp
C:\Windows\Minidump\Mini051410-01.dmp
C:\Windows\Minidump\Mini051510-01.dmp
C:\Windows\Minidump\Mini071810-01.dmp
C:\Windows\Minidump\Mini072710-01.dmp
C:\Windows\Minidump\Mini080810-01.dmp
C:\Windows\Minidump\Mini080810-02.dmp
C:\Windows\Minidump\Mini091910-01.dmp
C:\Windows\Minidump\Mini112610-01.dmp
========================= Restore Points ==================================

28-10-2012 19:59:08 Windows Update
28-10-2012 20:15:02 Windows Update
28-10-2012 21:48:57 Windows Update
29-10-2012 21:48:25 Windows Update
30-10-2012 12:54:09 Installed Microsoft Fix it 50202
30-10-2012 13:01:40 Windows Update
30-10-2012 13:23:04 Windows Update
31-10-2012 22:31:14 Windows Update
05-11-2012 22:03:17 Windows Update
06-11-2012 13:00:45 Installed Microsoft Fix it 50778
06-11-2012 13:05:28 Windows Update
06-11-2012 13:56:32 Restore Operation
06-11-2012 14:22:27 Windows Update
06-11-2012 20:23:55 Windows Update
07-11-2012 22:16:02 Windows Update
09-11-2012 22:52:20 Windows Update
11-11-2012 17:34:18 Windows Update

#4 jachin

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Posted 12 November 2012 - 09:58 AM

Thanks for your quick response and apologies for my delay, I had to go away on unexpected business. I have further info which may be of help. problem started on the 1he 18/2/2012. Update KB 2647516 failed and each ie9 for Vista failed after. I see IE9 on the program files, but no file to uninstall.

I have tried what you have suggested;

1: Loading a new version of IE9 from Microsoft. i get the following message;

A more recent version of IE is installed on your PC

2: Please find attached a copy of the file wheen i run the Mini tool box;

MiniToolBox by Farbar Version: 10-11-2012 02
Ran by Julie (administrator) on 12-11-2012 at 14:52:30
Windows Vista ™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Julie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-24-D2-92-DE-75
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c1f:beb6:3dc9:76cb%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 November 2012 14:49:37
Lease Expires . . . . . . . . . . : 13 November 2012 14:49:37
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 201336018
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-FE-70-9B-00-1E-33-C2-F6-B1
DNS Servers . . . . . . . . . . . : 208.67.222.222
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-C2-F6-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FFAA3D5C-AFF1-4B67-8A37-4FC4439B9AA1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FFAA3D5C-AFF1-4B67-8A37-4FC4439B9AA1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: resolver1.opendns.com
Address: 208.67.222.222

Name: google.com
Addresses: 2a00:1450:4009:807::1001
173.194.41.105
173.194.41.99
173.194.41.98
173.194.41.96
173.194.41.101
173.194.41.110
173.194.41.102
173.194.41.97
173.194.41.100
173.194.41.103
173.194.41.104



Pinging google.com [173.194.41.103] with 32 bytes of data:

Reply from 173.194.41.103: bytes=32 time=23ms TTL=52

Reply from 173.194.41.103: bytes=32 time=23ms TTL=52



Ping statistics for 173.194.41.103:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 23ms, Maximum = 23ms, Average = 23ms

Server: resolver1.opendns.com
Address: 208.67.222.222

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=168ms TTL=44

Reply from 98.139.183.24: bytes=32 time=193ms TTL=44



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 168ms, Maximum = 193ms, Average = 180ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 24 d2 92 de 75 ...... Atheros AR5007EG Wireless Network Adapter
10 ...00 1e 33 c2 f6 b1 ...... Realtek PCIe FE Family Controller
1 ........................... Software Loopback Interface 1
14 ...00 00 00 00 00 00 00 e0 isatap.gateway.2wire.net
13 ...00 00 00 00 00 00 00 e0 isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
17 ...00 00 00 00 00 00 00 e0 isatap.{FFAA3D5C-AFF1-4B67-8A37-4FC4439B9AA1}
18 ...00 00 00 00 00 00 00 e0 isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
19 ...00 00 00 00 00 00 00 e0 isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
20 ...00 00 00 00 00 00 00 e0 isatap.{FFAA3D5C-AFF1-4B67-8A37-4FC4439B9AA1}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.66 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.66 281
192.168.1.66 255.255.255.255 On-link 192.168.1.66 281
192.168.1.255 255.255.255.255 On-link 192.168.1.66 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.66 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.66 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::1c1f:beb6:3dc9:76cb/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/12/2012 02:49:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/12/2012 08:47:43 AM) (Source: Microsoft Office 12) (User: )
Description: Rejected Safe Mode action : Microsoft Office Outlook.

Error: (11/12/2012 08:25:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/11/2012 05:19:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/08/2012 10:07:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/07/2012 08:39:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/06/2012 03:20:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/06/2012 03:04:40 PM) (Source: NtServicePack) (User: )
Description: WindowsNot enough storage is available to process this command.

Error: (11/06/2012 02:19:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/06/2012 02:15:00 PM) (Source: System Restore) (User: )
Description: Failed to initiate System Restore (Windows Update).


System errors:
=============
Error: (11/12/2012 02:49:36 PM) (Source: Dhcp) (User: )
Description: The IP address lease 10.105.230.106 for the Network Card with network address 0024D292DE75 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

Error: (11/12/2012 02:49:28 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (11/12/2012 02:48:22 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.66 for the Network Card with network address 0024D292DE75 has been denied by the DHCP server 10.105.230.105 (The DHCP Server sent a DHCPNACK message).

Error: (11/12/2012 08:45:12 AM) (Source: Dhcp) (User: )
Description: The IP address lease 10.105.230.106 for the Network Card with network address 0024D292DE75 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

Error: (11/12/2012 08:24:11 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 0024D292DE75 has been denied by the DHCP server 10.105.230.105 (The DHCP Server sent a DHCPNACK message).

Error: (11/11/2012 05:34:37 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Windows Internet Explorer 9 for Windows Vista{CE545479-357C-49F8-8DB9-D1434AC00075}101

Error: (11/11/2012 05:25:13 PM) (Source: Dhcp) (User: )
Description: The IP address lease 10.36.167.242 for the Network Card with network address 0024D292DE75 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (11/11/2012 05:24:38 PM) (Source: Dhcp) (User: )
Description: The IP address lease 10.36.167.242 for the Network Card with network address 0024D292DE75 has been denied by the DHCP server 10.36.167.241 (The DHCP Server sent a DHCPNACK message).

Error: (11/11/2012 05:19:54 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (11/09/2012 10:52:38 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Windows Internet Explorer 9 for Windows Vista{CE545479-357C-49F8-8DB9-D1434AC00075}101


Microsoft Office Sessions:
=========================
Error: (03/20/2012 10:26:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6654.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.


CodeIntegrity Errors:
===================================
Date: 2012-11-06 20:19:34.308
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:33.793
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:33.325
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:32.685
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:29.487
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\Soluto.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:28.770
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\Soluto.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:28.285
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\Soluto.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:19:27.708
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\Soluto.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:18:55.741
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\BASHDefs\20121030.002_63e\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.

Date: 2012-11-06 20:18:54.383
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\BASHDefs\20121030.002_63e\BHDrvx86.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 7.1.8)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Download Manager (Version: 1.6.2.48)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.265)
Adobe Reader XI (Version: 11.0.00)
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Atheros Driver Installation Program (Version: 5.2)
Atheros Wi-Fi Protected Setup Library
Bing Bar (Version: 7.0.609.0)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 120.0.194.000)
C4580 (Version: 120.0.209.000)
CameraHelperMsi (Version: 13.10.1217.0)
CCleaner (Version: 3.24)
CD/DVD Drive Acoustic Silencer (Version: 2.02.03)
Cisco EAP-FAST Module (Version: 2.1.6)
Cisco LEAP Module (Version: 1.0.12)
Cisco PEAP Module (Version: 1.0.13)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Copy (Version: 120.0.194.000)
D3DX10 (Version: 15.4.2368.0902)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 120.0.194.000)
DVD MovieFactory for TOSHIBA (Version: 5.51)
erLT (Version: 1.20.138.34)
ESET Online Scanner v3
FileHippo.com Update Checker
Google Chrome (Version: 23.0.1271.64)
Google Desktop (Version: 5.9.1005.12335)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
GPBaseService2 (Version: 120.0.194.000)
HP Customer Participation Program 12.0 (Version: 12.0)
HP Imaging Device Functions 12.0 (Version: 12.0)
HP Photosmart C4500 All-In-One Driver Software12.0 Rel .4 (Version: 12.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Smart Web Printing (Version: 4.05)
HP Solution Center 12.0 (Version: 12.0)
HP Update (Version: 5.003.001.001)
HPPhotoGadget (Version: 120.0.150.000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 120.0.194.000)
HPSSupply (Version: 120.0.194.000)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes (Version: 10.7.0.21)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 31 (Version: 6.0.310)
Java™ 6 Update 6 (Version: 1.6.0.60)
Junk Mail filter update (Version: 15.4.3502.0922)
Logitech Vid (Version: 1.70.1044)
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.10.1216.0)
LWS Gallery (Version: 13.10.1216.0)
LWS Help_main (Version: 13.10.1224.0)
LWS Launcher (Version: 13.10.1224.0)
LWS Motion Detection (Version: 13.10.1218.0)
LWS Pictures And Video (Version: 13.10.1218.0)
LWS Twitter (Version: 13.00.1216.0)
LWS Video Mask Maker (Version: 13.10.1216.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.10.1216.0)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
MarketResearch (Version: 120.0.226.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft XML Parser (Version: 8.20.8730.4)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
myphotobook 3.6 (Version: 3.6)
Network (Version: 120.0.194.000)
Norton Internet Security (Version: 20.2.0.19)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Picasa 3 (Version: 3.8)
PS_AIO_04_C4580_Software_Min (Version: 120.0.209.000)
Realtek 8169 8168 8101E 8102E Ethernet Driver (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.5599)
Realtek USB 2.0 Card Reader (Version: )
Scan (Version: 12.0.0.0)
Secunia PSI (3.0.0.0006) (Version: 3.0.0.0006)
Segoe UI (Version: 15.4.2271.0615)
Shop for HP Supplies (Version: 12)
Skype Click to Call (Version: 5.11.9874)
Skype™ 5.10 (Version: 5.10.116)
SmartWebPrinting (Version: 120.0.194.000)
SolutionCenter (Version: 120.0.194.000)
Soluto (Version: 1.3.1022.0)
Status (Version: 120.0.194.000)
SUPERAntiSpyware (Version: 5.6.1012)
Synaptics Pointing Device Driver (Version: 11.2.4.0)
Toolbox (Version: 120.0.194.000)
TOSHIBA Assist (Version: 2.01.08)
TOSHIBA ConfigFree (Version: 7.2.20)
TOSHIBA Disc Creator (Version: 2.0.1.3)
TOSHIBA DVD PLAYER (Version: 1.31.14)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00)
TOSHIBA Hardware Setup (Version: 2.00.08)
TOSHIBA Manuals (Version: 7.40)
Toshiba Online Product Information (Version: 1.00.0012)
TOSHIBA Recovery Disc Creator (Version: 2.0.0.1b)
TOSHIBA Software Modem (Version: 2.1.77 (SM2177ALD04))
TOSHIBA Supervisor Password (Version: 2.00.04)
Toshiba TEMPRO (Version: 1.1)
TOSHIBA Value Added Package (Version: 1.1.24)
TrayApp (Version: 120.0.194.000)
TRDCReminder (Version: 1.00.0015)
TRORDCLauncher (Version: 1.0.0.1)
UnloadSupport (Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
WebReg (Version: 120.0.194.000)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8064.206)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.3374)

========================= Devices: ================================

Name: isatap.gateway.2wire.net
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.gateway.2wire.net
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{FFAA3D5C-AFF1-4B67-8A37-4FC4439B9AA1}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{27AC6067-5E76-43C9-9844-AA2C6FB12C14}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: isatap.{FFAA3D5C-AFF1-4B67-8A37-4FC4439B9AA1}
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Tun Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunmp

Name: ACPI x86-based PC
Description: ACPI x86-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI

Name: TOSHIBA x86 ACPI-Compliant Value Added Logical and General Purpose Device
Description: TOSHIBA x86 ACPI-Compliant Value Added Logical and General Purpose Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: TOSHIBA
Service: TVALZ

Name: TOSHIBA Firmware Linkage Driver
Description: TOSHIBA Firmware Linkage Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: TOSHIBA
Service: FwLnk

Name: Genuine Intel® CPU T1600 @ 1.66GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: Genuine Intel® CPU T1600 @ 1.66GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm

Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Thermal Zone
Description: ACPI Thermal Zone
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: Microsoft ACPI-Compliant Control Method Battery
Description: Microsoft ACPI-Compliant Control Method Battery
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Mobile Intel® 45 Express Chipset Series Processor to DRAM Controller - 2A40
Description: Mobile Intel® 45 Express Chipset Series Processor to DRAM Controller - 2A40
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: Mobile Intel® 4 Series Express Chipset Family
Description: Mobile Intel® 4 Series Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor

Name: Mobile Intel® 4 Series Express Chipset Family
Description: Mobile Intel® 4 Series Express Chipset Family
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx

Name: Intel® ICH9 Family USB Universal Host Controller - 2937
Description: Intel® ICH9 Family USB Universal Host Controller - 2937
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB Universal Host Controller - 2938
Description: Intel® ICH9 Family USB Universal Host Controller - 2938
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Description: Intel® ICH9 Family USB2 Enhanced Host Controller - 293C
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService

Name: TOSHIBA Software Modem
Description: TOSHIBA Software Modem
Class Guid: {4d36e96d-e325-11ce-bfc1-08002be10318}
Manufacturer: Agere
Service: Modem

Name: Intel® ICH9 Family PCI Express Root Port 1 - 2940
Description: Intel® ICH9 Family PCI Express Root Port 1 - 2940
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Realtek PCIe FE Family Controller
Description: Realtek PCIe FE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8169

Name: Intel® ICH9 Family PCI Express Root Port 2 - 2942
Description: Intel® ICH9 Family PCI Express Root Port 2 - 2942
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Atheros AR5007EG Wireless Network Adapter
Description: Atheros AR5007EG Wireless Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros Communications Inc.
Service: athr

Name: Intel® ICH9 Family PCI Express Root Port 5 - 2948
Description: Intel® ICH9 Family PCI Express Root Port 5 - 2948
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Intel® ICH9 Family USB Universal Host Controller - 2934
Description: Intel® ICH9 Family USB Universal Host Controller - 2934
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB Universal Host Controller - 2935
Description: Intel® ICH9 Family USB Universal Host Controller - 2935
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid

Name: Intel® ICH9 Family USB Universal Host Controller - 2936
Description: Intel® ICH9 Family USB Universal Host Controller - 2936
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB Universal Host Controller - 2939
Description: Intel® ICH9 Family USB Universal Host Controller - 2939
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Description: Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: Seagate FreeAgentDesktop USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Intel® 82801 PCI Bridge - 2448
Description: Intel® 82801 PCI Bridge - 2448
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: pci

Name: Intel® ICH9M LPC Interface Controller - 2919
Description: Intel® ICH9M LPC Interface Controller - 2919
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: msisadrv

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt

Name: Synaptics PS/2 Port TouchPad
Description: Synaptics PS/2 Port TouchPad
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Synaptics
Service: i8042prt

Name: Microsoft ACPI-Compliant Embedded Controller
Description: Microsoft ACPI-Compliant Embedded Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® ICH9M-E/M SATA AHCI Controller
Description: Intel® ICH9M-E/M SATA AHCI Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: iaStor

Name: Hitachi HTS543216L9SA00
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: TSSTcorp CDDVDW TS-L633A
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Intel® ICH9 Family SMBus Controller - 2930
Description: Intel® ICH9 Family SMBus Controller - 2930
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:

Name: Microsoft Composite Battery
Description: Microsoft Composite Battery
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Compbatt

Name: Microsoft iSCSI Initiator
Description: Microsoft iSCSI Initiator
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: iScsiPrt

Name: Ancilliary Function Driver for Winsock
Description: Ancilliary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: atapi

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: BHDrvx86
Description: BHDrvx86
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BHDrvx86

Name: Norton Internet Security Settings Manager
Description: Norton Internet Security Settings Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ccSet_NIS

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS

Name: cpuz135
Description: cpuz135
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: cpuz135

Name: Crcdisk Filter Driver
Description: Crcdisk Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: crcdisk

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl

Name: Symantec Eraser Control driver
Description: Symantec Eraser Control driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: eeCtrl

Name: EraserUtilRebootDrv
Description: EraserUtilRebootDrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: EraserUtilRebootDrv

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: IDSVix86
Description: IDSVix86
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IDSVix86

Name: IP Traffic Filter Driver
Description: IP Traffic Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IpFilterDriver

Name: JumpStart Wireless Filter Driver
Description: JumpStart Wireless Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: jswpslwf

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio

Name: Logitech LVPr2Mon Driver
Description: Logitech LVPr2Mon Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: LVPr2Mon

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: MountMgr

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv

Name: msahci
Description: msahci
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msahci

Name: ISA/EISA Class Driver
Description: ISA/EISA Class Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP

Name: NAVENG
Description: NAVENG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NAVENG

Name: NAVEX15
Description: NAVEX15
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NAVEX15

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: netbt

Name: NSI proxy service
Description: NSI proxy service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: pciide
Description: pciide
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pciide

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH

Name: Profos
Description: Profos
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Profos

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PSched

Name: Remote Access Auto Connection Driver
Description: Remote Access Auto Connection Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RasAcd

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr

Name: SASDIFSV
Description: SASDIFSV
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SASDIFSV

Name: SASKUTIL
Description: SASKUTIL
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SASKUTIL

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv

Name: Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)
Description: Message-oriented TCP/IP and TCP/IPv6 Protocol (SMB session)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Smb

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr

Name: Symantec Real Time Storage Protection (PEL)
Description: Symantec Real Time Storage Protection (PEL)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SRTSPX

Name: Symantec Data Store
Description: Symantec Data Store
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymDS

Name: Symantec Iron Driver
Description: Symantec Iron Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymIRON

Name: Symantec Vista Network Dispatch Driver
Description: Symantec Vista Network Dispatch Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SYMTDIv

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx

Name: Trufos
Description: Trufos
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Trufos

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000

Name: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Description: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ws2ifsl

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp

Name: Photosmart C4500 series
Description: Photosmart C4500 series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios

Name: TOSHIBA tos_sps32 Driver
Description: TOSHIBA tos_sps32 Driver
Class Guid: {8bbd94a0-a150-11d4-a878-0040265b73ee}
Manufacturer: TOSHIBA Corp.
Service: tos_sps32

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: IPBusEnum Root Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap


========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 2939.25 MB
Available physical RAM: 1373.52 MB
Total Pagefile: 6082.82 MB
Available Pagefile: 4487.1 MB
Total Virtual: 2047.88 MB
Available Virtual: 1961.37 MB

========================= Partitions: =====================================

1 Drive c: (Vista) (Fixed) (Total:74.37 GB) (Free:25.13 GB) NTFS
2 Drive d: (FreeAgent Drive) (Fixed) (Total:465.76 GB) (Free:111.37 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:73.21 GB) (Free:68.54 GB) NTFS

========================= Users: ========================================

User accounts for \\JULIE-PC

Administrator Guest Julie

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini021011-01.dmp
C:\Windows\Minidump\Mini051410-01.dmp
C:\Windows\Minidump\Mini051510-01.dmp
C:\Windows\Minidump\Mini071810-01.dmp
C:\Windows\Minidump\Mini072710-01.dmp
C:\Windows\Minidump\Mini080810-01.dmp
C:\Windows\Minidump\Mini080810-02.dmp
C:\Windows\Minidump\Mini091910-01.dmp
C:\Windows\Minidump\Mini112610-01.dmp
========================= Restore Points ==================================

28-10-2012 19:59:08 Windows Update
28-10-2012 20:15:02 Windows Update
28-10-2012 21:48:57 Windows Update
29-10-2012 21:48:25 Windows Update
30-10-2012 12:54:09 Installed Microsoft Fix it 50202
30-10-2012 13:01:40 Windows Update
30-10-2012 13:23:04 Windows Update
31-10-2012 22:31:14 Windows Update
05-11-2012 22:03:17 Windows Update
06-11-2012 13:00:45 Installed Microsoft Fix it 50778
06-11-2012 13:05:28 Windows Update
06-11-2012 13:56:32 Restore Operation
06-11-2012 14:22:27 Windows Update
06-11-2012 20:23:55 Windows Update
07-11-2012 22:16:02 Windows Update
09-11-2012 22:52:20 Windows Update
11-11-2012 17:34:18 Windows Update

**** End of log ****

#5 jhayz

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Posted 13 November 2012 - 10:08 AM

What is your IE9 version number... From Help Menu, about internet explorer? My current version is 9.0.8112.16421. See also here http://superuser.com/questions/410916/why-is-windows-update-trying-to-install-an-update-i-dont-need

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#6 jachin

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Posted 13 November 2012 - 10:35 AM

Thanks, my version is 9.0.8112.16421. I dont understand the link you suggested to view. I tried one of the Microsot Fixits, but i didnt have the software to run it

#7 jhayz

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Posted 13 November 2012 - 11:04 AM

Where of the same IE9 versions so I think its a problem which points to the link I gave you. Follow the original poster (Oliver S) and from his last post courtesy from the site and OP:

So, by now the problem seems to have resolved itself. I installed several machines today, following the same installation procedure, and now they all succeed.

Nevertheless, this morning I spoke to a Microsoft Support engineer and he told me that it was basically a synchronization issue and that I should just hide the update and forget about it.
From what I'm being told, resolving the problem so that the update isn't even offered as a candidate is very time consuming and will only result in the update not being installed, and the same can be achieved simply by not installing it (what a surprise).
He also noted that the code 9C48 in this context basically means the update is already installed/not required, which would match our observations.


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#8 jachin

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Posted 13 November 2012 - 02:20 PM

Thanks for your help, I will leave well alone.




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