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New Graphics Card fitted. PC won't post.


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12 replies to this topic

#1 Catling121

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Posted 06 November 2012 - 07:03 AM

Hi all, been a member for years but never posted. Normally I stubbornly persevere with my own PC issues but this one has me pretty stumped.

This week I bought a new graphics card. I have used the onboard graphics unit since I bought the computer (Dell Inspiron 560) but a new game I bought declared my graphics performance to be piss poor, so I thought it couldn't hurt to buy a new card. So I bought a fairly cheap 1Gig Asus GeForce GT610 just to see if it would make any notable difference.

Anyway, thinking that this would be as simple as previous times, I slotted the card into place (PCI-e) and to my surprise the computer wouldn't boot. It wouldn't even post. Just a lot of fans whirring and a blank screen. So I plugged the monitor back into the onboard port. This time the monitor remained black, but the computer did boot up and played the familiar Windows welcome them - I just couldn't see any of it. Removing the Graphics Card returned me to my original state of being able to boot up and see the screen fine.

So to summarise,

Graphics Card in, Monitor plugged into Card = No Boot, No Post, No Display
Graphics Card in, Monitor plugged into Onboard = Boot, No Display
Graphics Card out = All working fine.

I have checked the BIOS and (I assumed because it is a Dell machine) there is NO option to change any video settings whatsoever. There isn't even an acknowledgement of any Video settings or information whatsoever in the BIOS menus. I have also removed the battery to reset the CMOS.

Additionally, this card does NOT require any auxillary power.

Any ideas on what to try next would be greatly appreciated. Motherboard is an ECS G43 something or other.

Cheers,

Chris

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#2 Hadnjury

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Posted 06 November 2012 - 01:28 PM

Need a little more info on your motherboard. The card you are using requires a PCI-Express x16 2.0. Your motherboard may be 1.0. In addition your stock power supply is only 300 watts, which is the minimum for your video card. It needs to be 16 amps on the 12v rail. So research your power supply brand and see if it meets those requirements
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#3 Catling121

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Posted 06 November 2012 - 02:09 PM

Hi, thanks for the response.

The most info I have regarding the Motherboard (i.e. from reading the markings on it) is that it is an ECS G43T DM1 Socket 775, and the markings above the PCI-e Socket mark it as "PCI-E Gen.2". You are quite right, the power supply is a standard "Liteon" 300W supply, however I wasn't sure if this mattered given that the card didn't need an auxiliary power supply (i.e. it gets its power directly from the board), I am guessing that this is still a concern. Output is 18A max on the 12V rail. Not really sure I want to fork out for a new supply unless I can be sure it's going to fix the problem, although I suppose I could always return both components eventually.

Thanks for your input.

Chris

#4 hamluis

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Posted 06 November 2012 - 02:47 PM

FWIW:

Specs

BIOS Documentation

Setup Guide

Louis

#5 Catling121

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Posted 07 November 2012 - 02:57 PM

Ok....so after swapping my monitors over for an extremely long shot, it turns out that my new card works perfectly with a spare monitor that my mum had lying around. I was always under the impression that a monitor is a monitor is a monitor. Odd thing is this monitor I'm using right now much be at least 10 years old. Question is, why on earth does my (slightly) newer monitor not work with this graphics card. Is there something obvious I'm missing?

Cheers,

Chris

#6 Hadnjury

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Posted 07 November 2012 - 03:28 PM

Without knowing the brand I couldn't say. Are the monitors both lcd? What plug type are you using? settings and refresh rates may be different. You may just have to adjust your card settings
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#7 coxchris

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Posted 07 November 2012 - 03:35 PM

Chris,

Thermal and Power Specs:
102 C Maximum GPU Temperature (in C)
29 W Maximum Graphics Card Power (W)
300 W Minimum System Power Requirement (W)

For Geforce GT 610.

You have a VGA connector on your motherboard and you had a VGA port on the motherboard so It will work.

You brought DVI output card so your monitor has to have a digital output or VGA to DVI adapter.

I think your mother wasn't able to see digital output or you need to set the source output switch to DVI on the monitor if has dual outputs DVI or VGA.

VGA is analog
DVI is digital.

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#8 Hadnjury

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Posted 07 November 2012 - 03:55 PM

There is also a vga ouput on his graphic card
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#9 coxchris

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Posted 07 November 2012 - 04:01 PM

There is also a vga ouput on his graphic card


I was looking at another manufacturer card. sorry

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#10 Catling121

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Posted 07 November 2012 - 04:02 PM

Hi all,

My new graphics card actually has VGA, DVI & HDMI outputs. I am currently using my borrowed monitor via the VGA port. Peculiar thing is, if I switch the monitors over right now with the PC running....there I've done it, everything works fine. If I shutdown now, the PC will NOT boot up with my monitor plugged in, only if I switch monitors back to the borrowed one. It would be interesting to see what happens if I acquire a VGA to DVI adapter.

As for brands the monitor I own is a 'spectron' (high quality I know) and the borrowed one I am using has NO markings on it at all. I think it was an office cast off from my mum's office.

All rather strange! I am guessing that the Graphics card just can't 'see' the monitor on startup to initiate the boot sequence.

Cheers for your interest and input,

Chris

#11 coxchris

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Posted 07 November 2012 - 04:05 PM

That would be your resolution or refresh rate on your monitor.

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#12 Catling121

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Posted 07 November 2012 - 04:48 PM

Hmm, ok. I assume this is immutable? The windows 'display' settings obviously don't affect my ability to boot up, and the monitor has no refresh rate settings of its own.

Cheers,

Chris

#13 XPabuser

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Posted 21 November 2012 - 06:57 AM

The video card may operate at a refresh rate that is out of range of the monitor.

Happened to me recently. There was a prompt on the monitor saying what the problem was.




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