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DDS Keeps Hanging


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33 replies to this topic

#1 dljones

dljones

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Posted 05 November 2012 - 06:11 PM

I have gone through all the prep work to post my dds.com log file but everytime I run it hangs up and never completes. I don't know if this is the right forum but hopefully the forum gods will move me to the right one.

Thanks!

Doug

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 November 2012 - 08:07 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

The next thing I would like you to do is run this for me - http://download.bleepingcomputer.com/grinler/unhide.exe after it is complete restart the computer and continue with these steps

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.




Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Under the Custom Scan box paste this in

    %TEMP%\smtmp\*.* /s

  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTListIt.txt in your next reply.


information and logs:

  • In your next post I need the following

  • .logs from OTL
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 dljones

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Posted 06 November 2012 - 07:16 PM

I seem to be stuck at the second step "security check." It says "preparing" but it has been going over an hour with nothing beyond. I tried restarting it with the same result. Thanks for your help!!

#4 gringo_pr

gringo_pr

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Posted 06 November 2012 - 10:28 PM

skip to the next
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 dljones

dljones
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Posted 07 November 2012 - 06:19 PM

OTL logfile created on: 11/7/2012 5:03:23 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Doug\Desktop\House Pictures
Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 1.75 Gb Available Physical Memory | 58.50% Memory free
6.00 Gb Paging File | 4.61 Gb Available in Paging File | 76.85% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 456.97 Gb Total Space | 218.01 Gb Free Space | 47.71% Space Free | Partition Type: NTFS
Drive D: | 8.79 Gb Total Space | 1.01 Gb Free Space | 11.46% Space Free | Partition Type: NTFS
Drive F: | 465.76 Gb Total Space | 0.08 Gb Free Space | 0.02% Space Free | Partition Type: NTFS
Drive K: | 1863.01 Gb Total Space | 1116.92 Gb Free Space | 59.95% Space Free | Partition Type: NTFS

Computer Name: DOUGSCOMPUTER | User Name: Doug | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Doug\Desktop\House Pictures\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\cltlmh.exe (Symantec Corporation)
PRC - C:\Windows\System32\conhost.exe (Microsoft Corporation)
PRC - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files\NVIDIA Corporation\Display\nvtray.exe (NVIDIA Corporation)
PRC - C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe (NVIDIA Corporation)
PRC - C:\Program Files\Apple Software Update\SoftwareUpdate.exe (Apple Inc.)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Windows\System32\taskhost.exe (Microsoft Corporation)
PRC - C:\Program Files\Macrium\Reflect\ReflectService.exe ()
PRC - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe (NVIDIA)
PRC - C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe (NVIDIA)
PRC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe (Seagate Technology LLC)
PRC - C:\Program Files\Logitech\SetPoint\SetPoint.exe (Logitech, Inc.)
PRC - C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.exe (Logitech, Inc.)
PRC - C:\Users\Doug\AppData\Local\Temp\RarSFX1\SecurityCheck\Objlist.exe ()


========== Modules (No Company Name) ==========

MOD - C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll ()
MOD - C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll ()
MOD - C:\Program Files\Logitech\SetPoint\khalwrapper.dll ()
MOD - C:\Users\Doug\AppData\Local\Temp\RarSFX1\SecurityCheck\Objlist.exe ()


========== Services (SafeList) ==========

SRV - (AGCoreService) -- C:\Program Files\AGI\core\3.1\AGCoreService.exe File not found
SRV - (MozillaMaintenance) -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)
SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
SRV - (MBAMService) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
SRV - (MBAMScheduler) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)
SRV - (NIS) -- C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe (Symantec Corporation)
SRV - (WatAdminSvc) -- C:\Windows\System32\Wat\WatAdminSvc.exe (Microsoft Corporation)
SRV - (ReflectService) -- C:\Program Files\Macrium\Reflect\ReflectService.exe ()
SRV - (nTuneService) -- C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe (NVIDIA)
SRV - (FreeAgentGoNext Service) -- C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe (Seagate Technology LLC)
SRV - (LBTServ) -- C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe (Logitech, Inc.)
SRV - (SensrSvc) -- C:\Windows\System32\sensrsvc.dll (Microsoft Corporation)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (HsfXAudioService) -- C:\Windows\System32\XAudio32.dll (Conexant Systems, Inc.)
SRV - (Symantec RemoteAssist) -- C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe (Symantec, Inc.)


========== Driver Services (SafeList) ==========

DRV - (esgiguard) -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys File not found
DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\VirusDefs\20121106.032\NAVEX15.SYS (Symantec Corporation)
DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\VirusDefs\20121106.032\NAVENG.SYS (Symantec Corporation)
DRV - (IDSVix86) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\IPSDefs\20121106.001\IDSvix86.sys (Symantec Corporation)
DRV - (BHDrvx86) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\Definitions\BASHDefs\20121030.002\BHDrvx86.sys (Symantec Corporation)
DRV - (MBAMProtector) -- C:\Windows\System32\drivers\mbam.sys (Malwarebytes Corporation)
DRV - (eeCtrl) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (SRTSP) -- C:\Windows\System32\drivers\NIS\1309000.009\srtsp.sys (Symantec Corporation)
DRV - (SRTSPX) -- C:\Windows\System32\drivers\NIS\1309000.009\srtspx.sys (Symantec Corporation)
DRV - (ccSet_NIS) -- C:\Windows\System32\drivers\NIS\1309000.009\ccsetx86.sys (Symantec Corporation)
DRV - (SymEFA) -- C:\Windows\System32\drivers\NIS\1309000.009\symefa.sys (Symantec Corporation)
DRV - (nvlddmkm) -- C:\Windows\System32\drivers\nvlddmkm.sys (NVIDIA Corporation)
DRV - (SymNetS) -- C:\Windows\System32\drivers\NIS\1309000.009\symnets.sys (Symantec Corporation)
DRV - (SymIRON) -- C:\Windows\System32\drivers\NIS\1309000.009\ironx86.sys (Symantec Corporation)
DRV - (SymEvent) -- C:\Windows\System32\drivers\SYMEVENT.SYS (Symantec Corporation)
DRV - (SymIM) -- C:\Windows\System32\drivers\SymIMV.sys (Symantec Corporation)
DRV - (SymDS) -- C:\Windows\System32\drivers\NIS\1309000.009\symds.sys (Symantec Corporation)
DRV - (TsUsbFlt) -- C:\Windows\System32\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV - (WinUsb) -- C:\Windows\System32\drivers\winusb.sys (Microsoft Corporation)
DRV - (hcw18bda) -- C:\Windows\System32\drivers\hcw18bda.sys (Hauppauge Computer Works, Inc)
DRV - (ivusb) -- C:\Windows\System32\drivers\ivusb.sys (Initio Corporation)
DRV - (PSMounter) -- C:\Windows\System32\drivers\psmounter.sys (Macrium Software)
DRV - (NVNET) -- C:\Windows\System32\drivers\nvmf6232.sys (NVIDIA Corporation)
DRV - (VSTHWBS2) -- C:\Windows\System32\drivers\VSTBS23.SYS (Conexant Systems, Inc.)
DRV - (NVENETFD) -- C:\Windows\System32\drivers\nvm62x32.sys (NVIDIA Corporation)
DRV - (nvstor32) -- C:\Windows\System32\drivers\nvstor32.sys (NVIDIA Corporation)
DRV - (LMouFilt) -- C:\Windows\System32\drivers\LMouFilt.Sys (Logitech, Inc.)
DRV - (LHidFilt) -- C:\Windows\System32\drivers\LHidFilt.Sys (Logitech, Inc.)
DRV - (XAudio) -- C:\Windows\System32\drivers\XAudio32.sys (Conexant Systems, Inc.)
DRV - (cpuz132) -- C:\Windows\System32\drivers\cpuz132_x32.sys (Windows ® Codename Longhorn DDK provider)
DRV - (HSXHWBS2) -- C:\Windows\System32\drivers\HSXHWBS2.sys (Conexant Systems, Inc.)
DRV - (HSF_DP) -- C:\Windows\System32\drivers\HSX_DP.sys (Conexant Systems, Inc.)
DRV - (pssnap) -- C:\Windows\System32\drivers\pssnap.sys (Macrium Software)
DRV - (LMouKE) -- C:\Windows\System32\drivers\LMouKE.Sys (Logitech Inc.)
DRV - (L8042mou) -- C:\Windows\System32\drivers\L8042mou.Sys (Logitech Inc.)
DRV - (L8042Kbd) -- C:\Windows\System32\drivers\L8042Kbd.sys (Logitech Inc.)
DRV - (Ps2) -- C:\Windows\System32\drivers\PS2.sys (Hewlett-Packard Company)
DRV - (ISLNDIS4) -- C:\Program Files\Microsoft Broadband Networking\ISLNDIS4.sys (Intersil Special Build v1.3)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\..\SearchScopes\{000D70B9-8183-4D22-A2DC-82EAA296E257}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&amp;entrypoint={referrer:source?}&amp;FORM=HVDUS7
IE - HKU\.DEFAULT\..\SearchScopes\{69753E39-CD5C-4399-A1E9-02BD1F00AE65}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-pvdt
IE - HKU\.DEFAULT\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\.DEFAULT\..\SearchScopes\{E9F0DE28-111D-4F99-AB14-35958DE13DB7}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\..\SearchScopes\{000D70B9-8183-4D22-A2DC-82EAA296E257}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&amp;entrypoint={referrer:source?}&amp;FORM=HVDUS7
IE - HKU\S-1-5-18\..\SearchScopes\{69753E39-CD5C-4399-A1E9-02BD1F00AE65}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-pvdt
IE - HKU\S-1-5-18\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-18\..\SearchScopes\{E9F0DE28-111D-4F99-AB14-35958DE13DB7}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\URLSearchHook: {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - No CLSID value found
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\URLSearchHook: {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - No CLSID value found
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default Download Directory = C:\Users\Doug\Desktop\House Pictures
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.khou.com/
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 70 12 BA C6 7B C6 CC 01 [binary data]
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\..\SearchScopes,DefaultScope = {EF9711FB-9882-411B-98DD-534646EE3718}
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\..\SearchScopes\{EF9711FB-9882-411B-98DD-534646EE3718}: "URL" = http://www.google.com/search?q={searchTerms}&rlz=1I7GGHP_enUS430
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local;127.0.0.1:9421

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.khou.com/"
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Player Plugin,version=1.0.0: File not found
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.3: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.5: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=15.0.4.53: c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.4.53: c:\program files\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.4.53: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.4.53: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=15.0.4.53: c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer)
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\IPSFFPlgn\ [2012/11/05 07:05:22 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.1.3\coFFPlgn\ [2012/11/07 16:02:54 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012/11/05 07:05:22 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 16.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/11/05 10:37:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 16.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012/05/20 16:45:33 | 000,000,000 | ---D | M]

[2012/01/11 18:22:59 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Doug\AppData\Roaming\Mozilla\Extensions
[2010/12/25 15:38:04 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Doug\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com
[2012/11/05 15:04:47 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\5rfxry8u.default\extensions
[2012/10/14 08:48:50 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/10/10 19:06:18 | 000,261,600 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2010/11/12 18:53:06 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2012/10/10 19:05:38 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/10/10 19:05:38 | 000,002,058 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&hl={language}&q={searchTerms}
CHR - homepage: http://www.google.com
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files\Google\Chrome\Application\13.0.782.112\pdf.dll
CHR - plugin: Google Gears 0.5.33.0 (Enabled) = C:\Program Files\Google\Chrome\Application\13.0.782.112\gears.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files\Google\Chrome\Application\13.0.782.112\gcswf32.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java™ Platform SE 6 U17 (Enabled) = C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Microsoft\u00AE Windows Media Player Firefox Plugin (Enabled) = C:\Program Files\Mozilla Firefox\plugins\np-mswmp.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npCouponPrinter.dll
CHR - plugin: Java Deployment Toolkit 6.0.170.4 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npdeploytk.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
CHR - plugin: 2007 Microsoft Office system (Enabled) = C:\Program Files\Mozilla Firefox\plugins\NPOFF12.DLL
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files\Mozilla Firefox\plugins\nppl3260.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.8 (Enabled) = C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files\Mozilla Firefox\plugins\nprjplug.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files\Mozilla Firefox\plugins\nprpjplug.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.2.183.39\npGoogleOneClick8.dll
CHR - plugin: Microsoft Office Live Plug-in for Firefox (Enabled) = C:\Program Files\Microsoft\Office Live\npOLW.dll
CHR - plugin: RealNetworks Rhapsody Player Engine (Enabled) = C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: RealPlayer™ HTML5VideoShim Plug-In (32-bit) (Enabled) = C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: RealPlayer HTML5Video Downloader Extension = C:\Users\Doug\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.3_0\

O1 HOSTS File: ([2011/12/22 15:11:00 | 000,000,833 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (PBlockHelper Class) - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\Netscape Accelerator\PBHelper.dll (SlipStream Data Inc.)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (NOW!Imaging) - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\Netscape Accelerator\components\NOWImaging.dll (SlipStream Data Inc.)
O3 - HKLM\..\Toolbar: (no name) - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\19.9.0.9\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\..\Toolbar\WebBrowser: (no name) - {472734EA-242A-422B-ADF8-83D1E48CC825} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
O4 - HKLM..\Run: [Kernel and Hardware Abstraction Layer] C:\Windows\KHALMNPR.Exe (Logitech, Inc.)
O4 - HKLM..\Run: [Logitech Hardware Abstraction Layer] C:\Windows\KHALMNPR.Exe (Logitech, Inc.)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\control panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 1073741823
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 255
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKU\S-1-5-21-3901751100-1000641821-2968842696-1000\..Trusted Domains: //@surf.mar@/ ([]money in Local intranet)
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab (DLM Control)
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} https://support.dell.com/systemprofiler/SysProExe.CAB (WMI Class)
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab (NVIDIA Smart Scan)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} http://ib.dancik.com/ib/download/actimage8.0915.cab (Image Builder Room Control)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} https://plugins.valueactive.eu/flashax/iefax.cab (Flash Casino Helper Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{176AA2CC-1C1A-41BD-8334-0DEA79F5EB0B}: DhcpNameServer = 192.168.2.1
O18 - Protocol\Handler\gopher - No CLSID value found
O18 - Protocol\Filter\lzdhtml - No CLSID value found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\SYSTEM32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20 - Winlogon\Notify\LBTWlgn: DllName - (c:\program files\common files\logitech\bluetooth\LBTWlgn.dll) - c:\Program Files\Common Files\Logitech\Bluetooth\LBTWLgn.dll (Logitech, Inc.)
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O24 - Desktop WallPaper: C:\Users\Doug\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Doug\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/09/10 11:50:40 | 000,000,067 | ---- | M] () - F:\Autorun.inf -- [ NTFS ]
O32 - AutoRun File - [2011/09/10 11:50:40 | 000,000,067 | ---- | M] () - K:\Autorun.inf -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/11/07 16:38:51 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{5556D98E-5D88-4928-A660-261209A50DAA}
[2012/11/05 15:18:43 | 000,688,779 | R--- | C] (Swearware) -- C:\Users\Doug\Desktop\dds.com
[2012/11/05 10:35:20 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2012/11/05 10:35:19 | 000,000,000 | ---D | C] -- C:\JRT
[2012/11/05 07:04:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/11/05 07:04:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/11/05 07:04:12 | 000,022,856 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2012/11/05 07:04:12 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012/11/05 06:36:27 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{8D587621-750E-44FC-8EC6-03D9B50E7033}
[2012/11/03 14:39:19 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HiJackThis
[2012/11/03 14:39:18 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2012/11/03 12:31:32 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{4A1D66A2-6FE7-4FF4-AC29-64A221645456}
[2012/11/02 18:27:25 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{E60891EB-AD6F-4FE9-9181-BA0AD96A09C8}
[2012/11/02 15:58:06 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{71CF6672-AB77-496F-A5FC-F239D05CC313}
[2012/10/31 18:15:15 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{CF3E3D88-2F9F-43EC-9ABC-3DC38D3DD040}
[2012/10/30 14:38:19 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{B8270136-800C-4D2E-8A36-B896B9FB24FB}
[2012/10/29 15:55:32 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{FDB4FA65-C6D0-4B53-BDC7-CAE5C063084E}
[2012/10/28 19:05:01 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{AF450F20-1031-4924-A0A5-551DEB1EB622}
[2012/10/28 09:29:34 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Roaming\RealNetworks
[2012/10/27 10:24:32 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{02D26ADB-76BB-4007-8821-363D4D95F057}
[2012/10/26 16:27:53 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{9C9A6FC1-6C52-438A-8553-E97CFE03D70D}
[2012/10/25 16:03:12 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{940FCBE4-CA72-4A49-A7C9-102F43DDE28C}
[2012/10/24 15:22:32 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{BBD8EB40-E5DA-42C7-916B-98C6686DB80C}
[2012/10/23 15:46:52 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{8404CFB9-5F53-4671-B6D7-6A45CD0A6E81}
[2012/10/22 14:42:31 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{7E32A375-B227-4C6A-B16D-E4C013BF91C7}
[2012/10/21 08:19:36 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{BD85C05B-E5BB-4512-8A53-D07B0FF1B2FC}
[2012/10/20 16:11:47 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{32ED0EA9-FA6E-45FD-BADB-1E8B00B19348}
[2012/10/19 15:41:59 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{CFD91242-7222-4968-A257-27295145AD64}
[2012/10/18 16:16:01 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{3BE4631F-49E9-4956-A087-8343C5A34367}
[2012/10/17 16:20:08 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{F7F75A6E-DC3B-4B0A-A2E6-8BCCBC9F1E91}
[2012/10/17 16:00:40 | 000,000,000 | ---D | C] -- C:\Program Files\PC Tools
[2012/10/17 15:57:15 | 000,203,120 | ---- | C] (PC Tools) -- C:\Windows\System32\drivers\PCTSD.sys
[2012/10/17 15:57:15 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\PC Tools
[2012/10/17 15:56:45 | 000,000,000 | ---D | C] -- C:\ProgramData\PC Tools
[2012/10/17 15:56:44 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Roaming\TestApp
[2012/10/16 18:53:56 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{32827F55-ECB3-405D-8E0D-955CB7948FE9}
[2012/10/16 16:39:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2012/10/16 16:39:54 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2012/10/16 16:39:54 | 000,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy
[2012/10/16 16:24:24 | 000,000,000 | ---D | C] -- C:\Program Files\Enigma Software Group
[2012/10/16 16:23:26 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Wise Installation Wizard
[2012/10/15 16:20:14 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{84E7BF97-5FCB-4D86-879D-068961F5FCEC}
[2012/10/14 08:48:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2012/10/14 08:48:53 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Maintenance Service
[2012/10/14 08:23:10 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{5C099A4D-5DE1-4EAA-B3F7-2535C025912A}
[2012/10/13 07:18:20 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{07DA2E11-918F-43F8-91C9-CCF53E650A21}
[2012/10/12 15:30:39 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{F035D9C4-809D-4E4D-8E62-A878741A3177}
[2012/10/11 16:01:57 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{3C461496-955E-4C5E-800E-F984E5090439}
[2012/10/10 15:19:35 | 000,000,000 | ---D | C] -- C:\Users\Doug\AppData\Local\{91EE0060-40BE-4DFD-99DF-969E2DC1AB95}
[2012/10/09 14:09:48 | 000,271,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\conhost.exe
[2012/10/09 14:09:48 | 000,169,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\winsrv.dll
[2012/10/09 14:09:48 | 000,006,144 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll
[2012/10/09 14:09:48 | 000,005,120 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-file-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-misc-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-localregistry-l1-1-0.dll
[2012/10/09 14:09:48 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-localization-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-namedpipe-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-memory-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-libraryloader-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-interlocked-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-heap-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-io-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-handle-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-fibers-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-errorhandling-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-delayload-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-debug-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-datetime-l1-1-0.dll
[2012/10/09 14:09:48 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\System32\api-ms-win-core-console-l1-1-0.dll
[2012/10/09 14:09:42 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\tzres.dll
[2012/10/09 14:09:38 | 003,914,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ntoskrnl.exe
[2012/10/09 14:09:37 | 003,968,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ntkrnlpa.exe
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/11/07 16:50:37 | 015,896,576 | ---- | M] () -- C:\Users\Doug\Documents\My Money Restore 11.29.08.mny
[2012/11/07 16:50:36 | 003,593,602 | R--- | M] () -- C:\Users\Doug\Documents\My Money Backup_2012-11-07_165028.mbf
[2012/11/07 16:28:00 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/11/07 16:23:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/11/07 16:10:31 | 000,010,048 | ---- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/11/07 16:10:31 | 000,010,048 | ---- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/11/07 16:05:35 | 000,000,878 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/11/07 16:02:53 | 000,065,536 | ---- | M] () -- C:\Windows\System32\Ikeext.etl
[2012/11/07 16:02:17 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/11/07 16:01:00 | 2414,731,264 | -HS- | M] () -- C:\hiberfil.sys
[2012/11/05 16:00:52 | 365,556,395 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/11/05 15:18:45 | 000,688,779 | R--- | M] (Swearware) -- C:\Users\Doug\Desktop\dds.com
[2012/11/05 15:17:51 | 000,000,000 | ---- | M] () -- C:\Users\Doug\defogger_reenable
[2012/11/05 08:11:05 | 003,423,778 | R--- | M] () -- C:\Users\Doug\Documents\My Money Backup_2012-11-05_081057.mbf
[2012/11/05 07:04:13 | 000,001,073 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/11/05 06:44:34 | 000,612,034 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/11/05 06:44:34 | 000,102,414 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/11/04 08:02:10 | 003,414,930 | R--- | M] () -- C:\Users\Doug\Documents\My Money Backup_2012-11-04_080204.mbf
[2012/11/03 14:39:19 | 000,002,919 | ---- | M] () -- C:\Users\Doug\Desktop\HiJackThis.lnk
[2012/11/03 07:38:40 | 000,000,928 | ---- | M] () -- C:\{97D2B092-BA50-4C59-B6F7-B1FFD0F629C0}
[2012/11/02 17:44:11 | 000,001,558 | ---- | M] () -- C:\Users\Doug\Desktop\sdinstall.exe.lnk
[2012/10/31 19:33:25 | 000,000,282 | ---- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{3B37E73A-52DC-459E-8BE7-71CC80286A94}.job
[2012/10/27 12:55:54 | 000,000,400 | ---- | M] () -- C:\Windows\tasks\Norton Security Scan for Doug.job
[2012/10/17 15:58:00 | 001,265,226 | ---- | M] () -- C:\Windows\System32\drivers\Cat.DB
[2012/10/16 18:06:26 | 000,001,222 | ---- | M] () -- C:\Users\Doug\Desktop\Spybot - Search & Destroy.lnk
[2012/10/14 08:49:01 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/11/07 16:50:36 | 003,593,602 | R--- | C] () -- C:\Users\Doug\Documents\My Money Backup_2012-11-07_165028.mbf
[2012/11/05 15:17:51 | 000,000,000 | ---- | C] () -- C:\Users\Doug\defogger_reenable
[2012/11/05 11:05:59 | 365,556,395 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2012/11/05 08:11:05 | 003,423,778 | R--- | C] () -- C:\Users\Doug\Documents\My Money Backup_2012-11-05_081057.mbf
[2012/11/05 07:04:13 | 000,001,073 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/11/04 08:02:10 | 003,414,930 | R--- | C] () -- C:\Users\Doug\Documents\My Money Backup_2012-11-04_080204.mbf
[2012/11/03 14:39:19 | 000,002,919 | ---- | C] () -- C:\Users\Doug\Desktop\HiJackThis.lnk
[2012/11/03 07:38:40 | 000,000,928 | ---- | C] () -- C:\{97D2B092-BA50-4C59-B6F7-B1FFD0F629C0}
[2012/10/31 19:33:25 | 000,000,282 | ---- | C] () -- C:\Windows\tasks\User_Feed_Synchronization-{3B37E73A-52DC-459E-8BE7-71CC80286A94}.job
[2012/10/17 15:57:21 | 001,265,226 | ---- | C] () -- C:\Windows\System32\drivers\Cat.DB
[2012/10/17 15:56:45 | 000,001,558 | ---- | C] () -- C:\Users\Doug\Desktop\sdinstall.exe.lnk
[2012/10/16 18:06:26 | 000,001,222 | ---- | C] () -- C:\Users\Doug\Desktop\Spybot - Search & Destroy.lnk
[2012/10/14 08:49:00 | 000,001,111 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2012/10/14 08:48:58 | 000,001,123 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2012/09/30 15:04:08 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2012/07/16 11:55:16 | 000,000,017 | ---- | C] () -- C:\Users\Doug\AppData\Local\resmon.resmoncfg
[2012/05/15 01:21:50 | 000,423,744 | ---- | C] () -- C:\Windows\System32\nvStreaming.exe
[2011/02/04 07:08:17 | 000,002,947 | ---- | C] () -- C:\Windows\HCWPNP.INI
[2010/03/29 19:16:24 | 000,005,632 | ---- | C] () -- C:\Users\Doug\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/01/27 16:29:01 | 000,000,760 | ---- | C] () -- C:\Users\Doug\AppData\Roaming\setup_ldm.iss
[2008/12/09 19:13:11 | 000,002,458 | ---- | C] () -- C:\Users\Doug\AppData\Roaming\wklnhst.dat

========== ZeroAccess Check ==========

[2009/07/13 22:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 22:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 06:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/13 19:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== Custom Scans ==========

< %TEMP%\smtmp\*.* /s >

========== Alternate Data Streams ==========

@Alternate Data Stream - 176 bytes -> C:\ProgramData\TEMP:D287FACF
@Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:430C6D84
@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:B9A77133
@Alternate Data Stream - 109 bytes -> C:\ProgramData\TEMP:DFC5A2B2

< End of report >

#6 gringo_pr

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Posted 07 November 2012 - 07:26 PM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 dljones

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Posted 07 November 2012 - 08:15 PM

Ran AdwCleaner, results follow.
System crashed to blue screen on restart.
Booted to safe mode then restarted.
Post follows, moving to second step.

# AdwCleaner v2.007 - Logfile created 11/07/2012 at 18:46:36
# Updated 06/11/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : Doug - DOUGSCOMPUTER
# Boot Mode : Normal
# Running from : C:\Users\Doug\Desktop\House Pictures\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.1 (en-US)

Profile name : default
File : C:\Users\Doug\AppData\Roaming\Mozilla\Firefox\Profiles\5rfxry8u.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Doug\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [3344 octets] - [05/11/2012 10:36:36]
AdwCleaner[R2].txt - [1111 octets] - [07/11/2012 18:44:15]
AdwCleaner[R3].txt - [1171 octets] - [07/11/2012 18:45:21]
AdwCleaner[S1].txt - [3014 octets] - [05/11/2012 10:37:06]
AdwCleaner[S2].txt - [1103 octets] - [07/11/2012 18:46:36]

########## EOF - C:\AdwCleaner[S2].txt - [1163 octets] ##########

#8 gringo_pr

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Posted 07 November 2012 - 09:25 PM

did you run --RogueKiller-- ?
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 dljones

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Posted 07 November 2012 - 09:31 PM

attempting rogue killer, system continues to crash... will try again and post results.

#10 gringo_pr

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Posted 07 November 2012 - 09:45 PM

try in safe mode


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 dljones

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Posted 08 November 2012 - 05:18 PM

Rogue Killer finds problems but hangs about half way through even in safe mode.

#12 gringo_pr

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Posted 08 November 2012 - 08:26 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 dljones

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Posted 09 November 2012 - 04:46 PM

I ran combofix as instructed but it produced no log file. I tried a second and third time and still same result. The computer crashed to blue screen after I ran it the third time. The computer continues to have issues. The taskbar is white and my network monitor shows as always loading when in fact it has completed and I have network access. Thanks again for your help!

#14 gringo_pr

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Posted 09 November 2012 - 04:55 PM

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
ComboFix /nombr
  • click ok

copy and paste the report into this topic for me to review

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 dljones

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Posted 09 November 2012 - 05:21 PM

Ran as instructed - still no log file produced. I am also getting a high cpu usage warning for at least one instance of svchost.exe.

Thanks!




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