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Fatal Error (stop:c000021a) on start-up - New thread


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#1 lather

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Posted 05 November 2012 - 10:59 AM

As per request from boopme, new thread started - Original thread here: http://www.bleepingcomputer.com/forums/topic473499.html


Summary of problem:

Computer:
Thinkpad T42, XP Pro(?) SP3

Symptoms:
Parent's computer used to visit website that was probably cause of successfully eradicated Dropper.BCMiner infection on another machine. While visiting suspect website, mouse pointer disappeared, causing parents to panic and do hard shutdown of machine via power switch. All attempts to boot up from HDD since then have failed with BSOD and "stop:c000021a {Fatal Error} The windows logon process system process terminated unexpectedly with a status of 0xc0000034(0x00000000)(0x00000000)".

Actions taken:
Have followed instructions at http://answers.microsoft.com:80/en-us/windows/forum/windows_xp-system/stopc000021a-fatal-error-the-windows-logon-process/bfc382ca-f46c-4d07-9369-abc938371177 about replacing winlogon.exe file, but no success. Machine will now only boot using Hiren's BootCD.15.1, using Mini XP on there as operating system. Was able to run Spybot S&D from that, which reported clean. Cannot run MBAM. Machine will not boot at all from HDD, even using Safe Mode or last known good configuration.


OK, so that summarises what was in the other thread. As per instructions from boopme, I tried running DDS and GMER. Unfortunately, all DDS did was cause the machine to hang, and the only way out was to do a hard reboot. Don't know if this is a result of having to run the machine using an O/S on a CD, but I suspected it could be, so I placed DDS on the C: drive rather than the desktop and tried again, but the machine still hung just the same.

I then tried running GMER from the desktop, and it also had an issue. It launched OK, but then a pop-up message appeared saying "X:\i386\system32\config\system: The system cannot find the file specified." Clicking on the message then closed the entire program without the chance to save a log file. Hiren's BootCD.15.1 also has an older version of GMER on it, so I tried running that, with the same result (although a slightly different scan result). I was able to get shots of the screen using my digital camera that show the on-screen scan results, which I've included below:

Scan from desktop:
Posted Image

Scan from CD:
Posted Image


So, as things stand right now, I can't run DDS at all, and GMER also seems to have a problem. Hope the info and pictures help in some way!

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#2 etavares

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Posted 09 November 2012 - 04:47 PM

Hi lather,

My name is etavares and I'll be helping you with this issue. Now that we are working together, please only follow my instructions, otherwise we'll end up working against each other and potentially create further issues. Please reply within 2 days of my posts or this thread may be closed so I can help other members.

Do you still need help? Do you have access to a working computer? Do you have a blank USB flash drive we can use?

-etavares


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 lather

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Posted 09 November 2012 - 07:19 PM

Thanks for the offer of help! And yes, I do still need it, as the computer is still having the same problem.

Yes, I have access to a working computer (actually, several computers, so that's not a problem). And yes, I can sort out a blank flash drive - Any particular minimum size needed?

#4 etavares

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Posted 10 November 2012 - 06:29 AM

Hi lather,

Good to know. Let's start simple: Have you tried to boot into Last Known Good Configuration?

-etavares


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#5 lather

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Posted 10 November 2012 - 11:24 AM

Yes, tried it, but the computer won't boot at all from the hard drive, even into Safe Mode or Last Known Good Configuration. Any attempt to do either just ends with the same BSOD and error message as booting normally. The ONLY way I've found to get it to boot into any sort of operating system is using a bootable CD and running it from the O/S there - Up to now, I've been using Hiren's BootCD.15.1 and using the Mini XP mode on that.

#6 etavares

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Posted 10 November 2012 - 03:25 PM

Hi lather,

We can't use Hiren's on this forum. Do you have the Windows CD for that computer? A repair installation is likely the only recourse given the errors.

-etavares


If I don't respond within 2 days, please feel free to PM me.
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#7 lather

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Posted 10 November 2012 - 04:46 PM

I don't have the specific disk for the computer, as it was purchased second-hand as an ex-business machine and didn't come with any of the matching recovery disks or anything like that - Plus IBM tended to use hidden recovery partitions on the HDD in place of sending out an actual disk, but that often got deleted when someone reformatted the drive to get extra space. I do, however, have an XP Pro SP3 "reinstallation" CD that came with an old Dell PC that died many years ago.

I've also got the full set of seven "Product Recovery Disks" for my Thinkpad T41 that IBM service engineers use, but aren't usually available to users - That's the Product Recovery Disks 1 to 5, the Supplementary Product Recovery Disk, and the Rescue and Recovery Disk. (The one with the problem is a T42, so almost the same with just a few minor spec differences like CPU speed and installed memory.) I know from experience when my T41 got an incurable infection a couple of years ago that the five Product Recovery disks restore the machine to the original factory spec complete with all drivers and a full XP installation, but it's also a pretty extreme measure to take.

So can we work with any of those, or do I need one that's specific to a T42 rather than a T41 or a Dell?

Edited by lather, 10 November 2012 - 04:47 PM.


#8 etavares

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Posted 13 November 2012 - 05:24 PM

Hi lather,

Sorry...I responded a few days ago but I just realized it didn't take. It must have hung up and I closed my browser. Here's a few things we can try:

  • The Dell CD is likely not going to help. You could try the T41 disks, but I have no idea if they'll work, never having had an IBM computer myself to play with.
  • Ideally, you'd find a friend with the correct CD...it would have to be the same version as what is on this computer (e.g. XP Service Pack 3 Home 32-bit)
  • We can try this, but I doubt it will work. It's worth a shot.

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • Download the two following files and save them to the xPud USB.
    http://noahdfear.net/downloads/xPUD_userinit_fix
    driver.sh
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB. If that doesn't work, let me know. Booting from USBs is different depending on your BIOS.
  • Follow the prompts
  • A Welcome to xPUD screen will appear.
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Next, from the File Menu, find the xpud_userinit_fix and double-click to extract and run it. When complete, you'll see userinitreport.txt.
  • Remove the USB drive and insert back in your working computer and navigate to report.txt and userinitreport.txt and post them in your reply.

etavares

Edited by etavares, 13 November 2012 - 05:24 PM.


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#9 lather

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Posted 14 November 2012 - 10:58 AM

I was starting to wonder if there'd been some sort of a problem.

Was able to run xPUD OK, and here's the results:

Report.txt
-----------

Wed Nov 14 15:25:17 UTC 2012
Driver report for /mnt/sda1/WINDOWS/system32/drivers

9859c0f6936e723e4892d7141b1327d5 acpiec.sys
Microsoft Corporation

8fd99680a539792a30e97944fdaecf17 acpi.sys
Microsoft Corporation

9f59ae2de835641fbb0c6afd80d8fa9b aeaudio.sys
Andrea Electronics Corporation

8bed39e3c35d6a489438b8141717a557 aec.sys
Microsoft Corporation

1e44bc1e83d8fd2305f8d452db109cf9 afd.sys
Microsoft Corporation

08fd04aa961bdc77fb983f328334e3d7 AGP440.SYS
Microsoft Corporation

aff071b6290776e1fa162837c35eac78 AGRSM.sys
Agere Systems

d7701d7e72243286cc88c9973d891057 amdk6.sys
Microsoft Corporation

8fce268cdbdd83b23419d1f35f42c7b1 amdk7.sys
Microsoft Corporation

b5b8a80875c1dededa8b02765642c32f arp1394.sys
Microsoft Corporation

b153affac761e7f5fcfa822b9c4e97bc asyncmac.sys
Microsoft Corporation

9f3a2f5aa6875c72bf062c712cfa2674 atapi.sys
Microsoft Corporation

5719f857136ee618f6ec7a5ccd9fb7ab ati2mtag.sys
ATI Technologies

9916c1225104ba14794209cfa8012159 atmarpc.sys
Microsoft Corporation

39a0a59180f19946374275745b21aeba atmepvc.sys
Microsoft Corporation

ae76348a2605fb197fa8ff1d6f547836 atmlane.sys
Microsoft Corporation

e7ef69b38d17ba01f914ae8f66216a38 atmuni.sys
Microsoft Corporation

d9f724aa26c010a217c97606b160ed68 audstub.sys
Microsoft Corporation

b8c187439d27aba430dd69fdcf1fa657 avgldx86.sys
AVG Technologies

80ff2b1b7eeda966394f0baa895bbf4b avgmfx86.sys
AVG Technologies

9a7a93388f503a34e7339ae7f9997449 avgtdix.sys
AVG Technologies

0d93976f7801b7fcd8135cc77257bbd0 battc.sys
Microsoft Corporation

3003c21e5e1f04ba84fc8e705a65db2b BCMWL5.SYS
Broadcom Corporation

da1f27d85e0d1525f6621372e7b685e9 beep.sys
Microsoft Corporation

f934d1b230f84e1d19dd00ac5a7a83ed bridge.sys
Microsoft Corporation

662bfd909447dd9cc15b1a1c366583b4 bthport.sys
Microsoft Corporation

90a673fc8e12a79afbed2576f6a7aaf9 cbidf2k.sys
Microsoft Corporation

0be5aef125be881c4f854c554f2b025c CCDECODE.sys
Microsoft Corporation

c1b486a7658353d33a10cc15211a873b cdaudio.sys
Microsoft Corporation

c885b02847f5d2fd45a24e219ed93b32 cdfs.sys
Microsoft Corporation

1f4260cc5b42272d71f79e570a27a4fe cdrom.sys
Microsoft Corporation

b562592b7f5759c99e179ca467ecfb4c cinemst2.sys
Ravisent Technologies

fe47dd8fe6d7768ff94ebec6c74b2719 classpnp.sys
Microsoft Corporation

0f6c187d38d98f8df904589a5f94d411 CmBatt.sys
Microsoft Corporation

6e4c9f21f0fae8940661144f41b13203 compbatt.sys
Microsoft Corporation

9624293e55ad405415862b504ca95b73 cpqdap01.sys
Compaq Computer Corp

f50d9bdbb25cce075e514dc07472a22f crusoe.sys
Microsoft Corporation

e65e2353a5d74ea89971cb918eeeb2f6 diskdump.sys
Microsoft Corporation

044452051f3e02e7963599fc8f4f3e25 disk.sys
Microsoft Corporation

d992fe1274bde0f84ad826acae022a41 dmboot.sys
Microsoft Corp

7c824cf7bbde77d95c08005717a95f6f dmio.sys
Microsoft Corp

e9317282a63ca4d188c0df5e09c6ac5f dmload.sys
Microsoft Corp

8a208dfcf89792a484e76c40e5f50b45 DMusic.sys
Microsoft Corporation

8f5fcff8e8848afac920905fbd9d33c8 drmkaud.sys
Microsoft Corporation

6cb08593487f5701d2d2254e693eafce drmk.sys
Microsoft Corporation

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Microsoft Corporation

ac7280566a7bb85cb3291f04ddc1198e dxg.sys
Microsoft Corporation

a73f5d6705b1d820c19b18782e176efd dxgthk.sys
Microsoft Corporation

c42009e37e377ae55968768e521e05c3 e1000325.sys
Intel Corporation

38d332a6d56af32635675f132548343e fastfat.sys
Microsoft Corporation

92cdd60b6730b9f50f6a1a0c1f8cdc81 fdc.sys
Microsoft Corporation

d45926117eb9fa946a6af572fbe1caa3 fips.sys
Microsoft Corporation

9d27e7b80bfcdf1cdd9b555862d5e7f0 flpydisk.sys
Microsoft Corporation

b2cf4b0786f8212cb92ed2b50c6db6b0 fltMgr.sys
Microsoft Corporation

3e1e2bd4f39b0e2b7dc4f4d2bcc2779a fs_rec.sys
Microsoft Corporation

455f778ee14368468560bd7cb8c854d0 fsvga.sys
Microsoft Corporation

6ac26732762483366c3969c9e4d2259d ftdisk.sys
Microsoft Corporation

573c7d0a32852b48f3058cfd8026f511 hdaudbus.sys
Windows Server DDK provider

1af592532532a402ed7c060f6954004f hidclass.sys
Microsoft Corporation

96eccf28fdbf1b2cc12725818a63628d hidparse.sys
Microsoft Corporation

5ea185425bfcbc2d4b96d673d8c4deaf HSF_CNXT.sys
Conexant

822c60f2abee73a0e089230d94064f39 HSF_DPV.sys
Conexant

e7bcc7ec37dd2dd36a39bb9ac87a897b HSFHWICH.sys
Conexant

f80a415ef82cd06ffaf0d971528ead38 http.sys
Microsoft Corporation

4a0b06aa8943c1e332520f7440c0aa30 i8042prt.sys
Microsoft Corporation

bf648877413f6160e480814a24942b65 ibmpmdrv.sys
Lenovo

25edd75e23c5ef6b33d0fbcce125a601 imagedrv.sys
Ahead Software

9c4bbacf4e9b9543c3ce23f1fe556941 imagesrv.sys
Ahead Software

083a052659f5310dd8b6a6cb05edcf8e imapi.sys
Microsoft Corporation

b5466a9250342a7aa0cd1fba13420678 intelide.sys
Microsoft Corporation

8c953733d8f36eb2133f5bb58808b66b intelppm.sys
Microsoft Corporation

3bb22519a194418d5fec05d800a19ad0 ip6fw.sys
Microsoft Corporation

731f22ba402ee4b62748adaf6363c182 ipfltdrv.sys
Microsoft Corporation

b87ab476dcf76e72010632b5550955f5 ipinip.sys
Microsoft Corporation

cc748ea12c6effde940ee98098bf96bb ipnat.sys
Microsoft Corporation

23c74d75e36e7158768dd63d92789a91 ipsec.sys
Microsoft Corporation

aca5e7b54409f9cb5eed97ed0c81120e irda.sys
Microsoft Corporation

c93c9ff7b04d772627a3646d89f7bf89 irenum.sys
Microsoft Corporation

05a299ec56e52649b1cf2fc52d20f2d7 isapnp.sys
Microsoft Corporation

463c1ec80cd17420a542b7f36a36f128 kbdclass.sys
Microsoft Corporation

692bcf44383d056aed41b045a323d378 kmixer.sys
Microsoft Corporation

b467646c54cc746128904e1654c750c1 ksecdd.sys
Microsoft Corporation

0753515f78df7f271a5e61c20bcd36a1 ks.sys
Microsoft Corporation

65e794e86468b61f2bc79abc48bc4433 mbam.sys
Malwarebytes Corporation

d1f8be91ed4ddb671d42e473e3fe71ab mcd.sys
Microsoft Corporation

3c318b9cd391371bed62126581ee9961 mdmxsdk.sys
Conexant

a7da20ab18a1bdae28b0f349e57da0d1 mf.sys
Microsoft Corporation

4ae068242760a1fb6e1a44bf4e16afa6 mnmdd.sys
Microsoft Corporation

dfcbad3cec1c5f964962ae10e0bcc8e1 modem.sys
Microsoft Corporation

35c9e97194c8cfb8430125f8dbc34d04 mouclass.sys
Microsoft Corporation

a80b9a0bad1b73637dbcbba7df72d3fd mountmgr.sys
Microsoft Corporation

70c14f5cca5cf73f8a645c73a01d8726 mqac.sys
Microsoft Corporation

11d42bb6206f33fbb3ba0288d3ef81bd mrxdav.sys
Microsoft Corporation

7d304a5eb4344ebeeab53a2fe3ffb9f0 mrxsmb.sys
Microsoft Corporation

c941ea2454ba8350021d774daf0f1027 msfs.sys
Microsoft Corporation

0a02c63c8b144bd8c86b103dee7c86a2 msgpc.sys
Microsoft Corporation

d1575e71568f4d9e14ca56b7b0453bf1 MSKSSRV.sys
Microsoft Corporation

325bb26842fc7ccc1fcce2c457317f3e MSPCLOCK.sys
Microsoft Corporation

bad59648ba099da4a17680b39730cb3d MSPQM.sys
Microsoft Corporation

af5f4f3f14a8ea2c26de30f7a1e17136 mssmbios.sys
Microsoft Corporation

e53736a9e30c45fa9e7b5eac55056d1d MSTEE.sys
Microsoft Corporation

de6a75f5c270e756c5508d94b6cf68f5 mup.sys
Microsoft Corporation

5b50f1b2a2ed47d560577b221da734db NABTSFEC.sys
Microsoft Corporation

7ff1f1fd8609c149aa432f95a8163d97 NdisIP.sys
Microsoft Corporation

1df7f42665c94b825322fae71721130d ndis.sys
Microsoft Corporation

0109c4f3850dfbab279542515386ae22 ndistapi.sys
Microsoft Corporation

f927a4434c5028758a842943ef1a3849 ndisuio.sys
Microsoft Corporation

edc1531a49c80614b2cfda43ca8659ab ndiswan.sys
Microsoft Corporation

9282bd12dfb069d3889eb3fcc1000a9b ndproxy.sys
Microsoft Corporation

5d81cf9a2f1a3a756b66cf684911cdf0 netbios.sys
Microsoft Corporation

74b2b2f5bea5e9a3dc021d685551bd3d netbt.sys
Microsoft Corporation

e9e47cfb2d461fa0fc75b7a74c6383ea nic1394.sys
Microsoft Corporation

be984d604d91c217355cdd3737aad25d nikedrv.sys
Diamond Multimedia Systems

1e421a6bcf2203cc61b821ada9de878b nmnt.sys
Microsoft Corporation

3182d64ae053d6fb034f44b6def8034a npfs.sys
Microsoft Corporation

2adc0ca9945c65284b3d19bc18765974 nscirda.sys
National Semiconductor

78a08dd6a8d65e697c18e1db01c5cdca ntfs.sys
Microsoft Corporation

73c1e1f395918bc2c6dd67af7591a3ad null.sys
Microsoft Corporation

b305f3fad35083837ef46a0bbce2fc57 nwlnkflt.sys
Microsoft Corporation

c99b3415198d1aab7227f2c88fd664b9 nwlnkfwd.sys
Microsoft Corporation

8b8b1be2dba4025da6786c645f77f123 nwlnkipx.sys
Microsoft Corporation

56d34a67c05e94e16377c60609741ff8 nwlnknb.sys
Microsoft Corporation

c0bb7d1615e1acbdc99757f6ceaf8cf0 nwlnkspx.sys
Microsoft Corporation

36b9b950e3d2e100970a48d8bad86740 nwrdr.sys
Microsoft Corporation

4bb30ddc53ebc76895e38694580cdfe9 oprghdlr.sys
Microsoft Corporation

c90018bafdc7098619a4a95b046b30f3 p3.sys
Microsoft Corporation

5575faf8f97ce5e713d108c2a58d7c7c parport.sys
Microsoft Corporation

beb3ba25197665d82ec7065b724171c6 partmgr.sys
Microsoft Corporation

70e98b3fd8e963a6a46a2e6247e0bea1 parvdm.sys
Microsoft Corporation

ccf5f451bb1a5a2a522a76e670000ff0 pciide.sys
Microsoft Corporation

52e60f29221d0d1ac16737e8dbf7c3e9 pciidex.sys
Microsoft Corporation

a219903ccf74233761d92bef471a07b1 pci.sys
Microsoft Corporation

9e89ef60e9ee05e3f2eef2da7397f1c1 pcmcia.sys
Microsoft Corporation

e82a496c3961efc6828b508c310ce98f portcls.sys
Microsoft Corporation

a32bebaf723557681bfc6bd93e98bd26 processr.sys
Microsoft Corporation

09298ec810b07e5d582cb3a3f9255424 psched.sys
Microsoft Corporation

80d317bd1c3dbc5d4fe7b1678c60cadd ptilink.sys
Parallel Technologies

fe0d99d6f31e4fad8159f690d68ded9c rasacd.sys
Microsoft Corporation

0207d26ddf796a193ccd9f83047bb5fc rasirda.sys
Microsoft Corporation

11b4a627bc9614b885c4969bfa5ff8a6 rasl2tp.sys
Microsoft Corporation

5bc962f2654137c9909c3d4603587dee raspppoe.sys
Microsoft Corporation

efeec01b1d3cf84f16ddd24d9d9d8f99 raspptp.sys
Microsoft Corporation

fdbb1d60066fcfbb7452fd8f9829b242 raspti.sys
Microsoft Corporation

01524cd237223b18adbb48f70083f101 rawwan.sys
Microsoft Corporation

7ad224ad1a1437fe28d89cf22b17780a rdbss.sys
Microsoft Corporation

4912d5b403614ce99c28420f75353332 rdpcdd.sys
Microsoft Corporation

15cabd0f7c00c47c70124907916af3f1 rdpdr.sys
Microsoft Corporation

43af5212bd8fb5ba6eed9754358bd8f7 rdpwd.sys
Microsoft Corporation

f828dd7e1419b6653894a8f97a0094c5 redbook.sys
Microsoft Corporation

a56fe08ec7473e8580a390bb1081cdd7 rio8drv.sys
Diamond Multimedia Systems

0a854df84c77a0be205bfeab2ae4f0ec riodrv.sys
Diamond Multimedia Systems

96f7a9a7bf0c9c0440a967440065d33c rmcast.sys
Microsoft Corporation

601844cbcf617ff8c868130ca5b2039d rndismp.sys
Microsoft Corporation

d8b0b4ade32574b2d9c5cc34dc0dbbe7 rootmdm.sys
Microsoft Corporation

76c465f570e90c28942d52ccb2580a10 scsiport.sys
Microsoft Corporation

8d04819a3ce51b9eb47e5689b44d43c4 sdbus.sys
Microsoft Corporation

90a3935d05b494a5a39d37e71f09a677 secdrv.sys
Macrovision Corporation

0f29512ccd6bead730039fb4bd2c85ce serenum.sys
Microsoft Corporation

cca207a8896d4c6a0c9ce29a4ae411a7 serial.sys
Microsoft Corporation

0fa803c64df0914b41f807ea276bf2a6 sffdisk.sys
Microsoft Corporation

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8e6b8c671615d126fdc553d1e2de5562 sfloppy.sys
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866d538ebe33709a5c9f5c62b73b7d14 SLIP.sys
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017daecf0ed3aa731313433601ec40fa smclib.sys
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1319ea66a96250d59665d133c0ff7cd0 smwdm.sys
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489703624dac94ed943c2abda022a1cd sonydcam.sys
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ab8b92451ecb048a4d1de7c3ffcb4a9f splitter.sys
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76bb022c2fb6902fd5bdd4f78fc13a5d sr.sys
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47ddfc2f003f7f9f0592c6874962a2e7 srv.sys
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47e22cfa1c0216dd07a8dbe78571c065 StkACamd.sys
tHVS_VERSION_INFO?HStringFileInfo$bCommentsHCompanyNameSyntekAmericaInc.-FileDescriptionSyntekUniversalSerialBus.VideoDrivervFileVersion,,,tInternalNameStkACamd|,LegalCopyrightCopyright©SyntekAmericaInc.-nLegalTrademarksStkACamdisaregisteredtrademarkofSyntekAmericaInc.StkACamd™isatrademarkofSyntekAmericaInc.BrOriginalFilenameStkACamd.sysPrivateBuildz-ProductNameSyntekUniversalSerialBus.VideoDriver:vProductVersion,,,SpecialBuildDVarFileInfo$Translationtd

69a926dbca12046633e3d6e6d46e7087 StkAMini.sys
tHVS_VERSION_INFO?XStringFileInfobCommentsHCompanyNameSyntekAmericaInc.FileDescriptionSyntekUniversalSerialBus.VideoMiniDrivervFileVersion,,,tInternalNameStkAMini|,LegalCopyrightCopyright©SyntekAmericaInc.-nLegalTrademarksStkAMiniisaregisteredtrademarkofSyntekAmericaInc.StkAMini™isatrademarkofSyntekAmericaInc.BrOriginalFilenameStkAMini.sysPrivateBuildProductNameSyntekUniversalSerialBus.VideoMiniDriver:vProductVersion,,,SpecialBuildDVarFileInfo$Translationt$,

d1252eaa864c6058a53517594dd72cd0 StkAPin.sys
tHaVS_VERSION_INFO?StringFileInfobCommentsHCompanyNameSyntekAmericaInc.FileDescriptionSyntekFilterPinsDrivervFileVersion,,,bInternalNameStkAPin|,LegalCopyrightCopyright©SyntekAmericaInc.-lLegalTrademarksStkAPinisaregisteredtrademarkofSyntekAmericaInc.StkAPin™isatrademarkofSyntekAmericaInc.@bOriginalFilenameStkAPin.sysPrivateBuildTProductNameSyntekFilterPinsDriver:vProductVersion,,,SpecialBuildDVarFileInfo$Translationt,d

8e53975ae990cc5d4ffb8d049e766bae StkAPipe.sys
tH`tVS_VERSION_INFO?(StringFileInfobCommentsHCompanyNameSyntekAmericaInc.r%FileDescriptionSyntekUSB.VideoPipelineDrivervFileVersion,,,tInternalNameStkAPipe|,LegalCopyrightCopyright©SyntekAmericaInc.-nLegalTrademarksStkAPipeisaregisteredtrademarkofSyntekAmericaInc.StkAPipe™isatrademarkofSyntekAmericaInc.BrOriginalFilenameStkAPipe.sysPrivateBuildj%ProductNameSyntekUSB.VideoPipelineDriver:vProductVersion,,,SpecialBuildDVarFileInfo$Translationt$bbl

1c0486447a2b339b25eaac5006ca3e35 StkASam.sys
tHCVS_VERSION_INFO?,StringFileInfobbCommentsHCompanyNameSyntekAmericaInc.|*FileDescriptionSyntekColorConversionandScalerDrivervFileVersion,,,bInternalNameStkASam|,LegalCopyrightCopyright©SyntekAmericaInc.-lLegalTrademarksStkASamisaregisteredtrademarkofSyntekAmericaInc.StkASam™isatrademarkofSyntekAmericaInc.@bOriginalFilenameStkASam.sysPrivateBuildt*ProductNameSyntekColorConversionandScalerDriver:vProductVersion,,,SpecialBuildDVarFileInfo$Translationt=.=:=F=

83406fb18cb0abfec501add986d63572 StkScan.sys
tHbVS_VERSION_INFO?<StringFileInfobCommentsHCompanyNameSyntekAmericaInc.l"FileDescriptionSyntekUSB.StillImageDrivervFileVersion,,,tInternalNameStkAScan|,LegalCopyrightCopyright©SyntekAmericaInc.-nLegalTrademarksStkAScanisaregisteredtrademarkofSyntekAmericaInc.StkAScan™isatrademarkofSyntekAmericaInc.BrOriginalFilenameStkAScan.sysPrivateBuildProductNameSyntekUniversalSerialBus.StillImageDriver:vProductVersion,,,SpecialBuildDVarFileInfo$TranslationtpVyV

77813007ba6265c4b6098187e6ed79d2 StreamIP.sys
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3e5d89099ded9e86e5639f411693218f stream.sys
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3941d127aef12e93addf6fe6ee027e0f swenum.sys
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8ce882bcc6cf8a62f2b2323d95cb3d01 swmidi.sys
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d7dc30b8b41e7a913c3fccc0631e72ec SynTP.sys
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8b83f3ed0f1688b4958f77cd6d2bf290 sysaudio.sys
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fd6093e3decd925f1cffc8a0dd539d72 tape.sys
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4e53bbcc4be37d7a4bd6ef1098c89ff7 tcpip6.sys
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9aefa14bd6b182d61e3119fa5f436d3d tcpip.sys
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0539d5e53587f82d1b4fd74c5be205cf tdi.sys
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6471a66807f5e104e4885f5b67349397 tdpipe.sys
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c56b6d0402371cf3700eb322ef3aaf61 tdtcp.sys
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88155247177638048422893737429d9e termdd.sys
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699450901c5ccfd82357cbc531cedd23 tosdvd.sys
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29f3601d4233a53f819010fee8c04a60 TPHKDRV.sys
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d74a8ec75305f1d3cfde7c7fc1bd62a9 tsbvcap.sys
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8f861eda21c05857eb8197300a92501c tunmp.sys
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5787b80c2e3c5e2f56c2a233d91fa2c9 udfs.sys
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402ddc88356b1bac0ee3dd1580c76a31 update.sys
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bee793d4a059caea55d6ac20e19b3a8f usb8023.sys
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e919708db44ed8543a7c017953148330 USBAUDIO.sys
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ce97845d2e3f0d274b8bac1ed07c6149 usbcamd2.sys
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1c1a47b40c23358245aa8d0443b6935e usbcamd.sys
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173f317ce0db8e21322e71b7e60a27e8 usbccgp.sys
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596eb39b50d6ebd9b734dc4ae0544693 usbd.sys
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65dcf09d0e37d4c6b11b5b0b76d470a7 usbehci.sys
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1ab3cdde553b6e064d2e754efe20285c usbhub.sys
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290913dc4f1125e5a82de52579a44c43 usbintel.sys
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791912e524cc2cc6f50b5f2b52d1eb71 usbport.sys
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a0b8cf9deb1184fbdd20784a58fa75d4 usbscan.sys
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userinitreport.txt
------------------

Remote Registry Userinit Report

Hive </mnt/sda1/WINDOWS/system32/config/software>
(...)\Windows NT\CurrentVersion\Winlogon> Value <Userinit> of type REG_SZ, data length 68 [0x44]
C:\WINDOWS\system32\userinit.exe,
(...)\Windows NT\CurrentVersion\Winlogon> EDIT: <Userinit> of type REG_SZ with length 68 [0x44]
[ 0]: C:\WINDOWS\system32\userinit.exe,
-> newkv->len: 68

userinit.exe search results

a93aee1928a9d7ce3e16d24ec7380f89 /mnt/sda1/WINDOWS/system32/dllcache/userinit.exe
25.5K Apr 14 2008
a93aee1928a9d7ce3e16d24ec7380f89 /mnt/sda1/WINDOWS/system32/userinit.exe
25.5K Apr 14 2008

winlogon.exe search results

4e0d8c9f83b7fd82393f7d8ccc27e7ae /mnt/sda1/Program Files/Malwarebytes' Anti-Malware/Chameleon/winlogon.exe
213.6K Sep 7 16:04
ed0ef0a136dec83df69f04118870003e /mnt/sda1/WINDOWS/system32/dllcache/winlogon.exe
496.0K Apr 14 2008
ed0ef0a136dec83df69f04118870003e /mnt/sda1/WINDOWS/system32/winlogon.exe
496.0K Oct 23 15:08

explorer.exe search results

12896823fb95bfb3dc9b46bcaedc9923 /mnt/sda1/WINDOWS/system32/dllcache/explorer.exe
1009.5K Apr 14 2008
12896823fb95bfb3dc9b46bcaedc9923 /mnt/sda1/WINDOWS/explorer.exe
1009.5K Apr 14 2008


Hope those help you figure out what the problem is.

#10 etavares

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Posted 14 November 2012 - 04:58 PM

Unfortunately both of those look good. Winlogon.exe is fine. No suspicious drivers. It appears the OS is simply corrupted. You can use Ubuntu or xPud to get your files off, but it's going to require a repair installation at the very least; or a complete reformat and re-installation.

There is one or two last things we can try.

  • Download http://noahdfear.net/downloads/rst.sh and save it to the xPud flash drive.
  • Boot the Sick computer with the USB drive again
  • Press File
  • Expand mnt
  • Expand your USB (likely sdb1)
  • Confirm that you see rst.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash rst.sh
  • Press Enter
  • After it has finished a report will be located at sdb1 named enum.log
  • Type bash driver.sh -f at the terminal window.
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    ntoskrnl.exe

  • Press Enter
  • If succesful, the script will search this file.
  • After it has finished a report will be located in the USB drive as filefind.txt
  • Plug that USB back into the clean computer and open it and post filefind.txt and enum.log in your reply.

Please note - all text entries are case sensitive

Please note: If you have an ethernet connection you can access the internet by way of xPUD (Firefox). You can perform all these steps on your sick computer. When you download the download will reside in the Download folder. It can be found under the File tab also. You can similarly access our thread by way of this OS too so you can send the logs that way.

-etavares


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#11 lather

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Posted 15 November 2012 - 10:44 AM

I thought winlogon.exe probably would look OK, as before coming here for help I followed the instructions on the Microsoft website about the usual fix being to replace it with another copy.

Here's the results you wanted:

enum.log
-------------

29.5M Nov 14 15:32 /mnt/sda1/WINDOWS/system32/config/software
5.3M Nov 5 15:11 /mnt/sda1/WINDOWS/system32/config/system

28.1M Feb 20 2012 /sda1/~/RP61/~SOFTWARE
28.2M Mar 10 2012 /sda1/~/RP62/~SOFTWARE
28.2M Mar 10 2012 /sda1/~/RP63/~SOFTWARE
28.4M Mar 10 2012 /sda1/~/RP64/~SOFTWARE
28.8M Mar 10 2012 /sda1/~/RP65/~SOFTWARE
28.9M Mar 10 2012 /sda1/~/RP66/~SOFTWARE
28.9M Mar 10 2012 /sda1/~/RP67/~SOFTWARE
28.9M Mar 12 2012 /sda1/~/RP68/~SOFTWARE
28.9M Mar 12 2012 /sda1/~/RP69/~SOFTWARE
28.9M Mar 15 2012 /sda1/~/RP70/~SOFTWARE
28.9M Apr 13 2012 /sda1/~/RP71/~SOFTWARE
29.1M Apr 25 2012 /sda1/~/RP72/~SOFTWARE
29.1M May 31 15:41 /sda1/~/RP73/~SOFTWARE
29.1M May 31 16:03 /sda1/~/RP74/~SOFTWARE
29.2M Jul 2 10:06 /sda1/~/RP75/~SOFTWARE
29.3M Jul 2 10:41 /sda1/~/RP76/~SOFTWARE
29.4M Aug 17 13:01 /sda1/~/RP77/~SOFTWARE
29.4M Oct 3 16:41 /sda1/~/RP78/~SOFTWARE
29.4M Oct 3 16:43 /sda1/~/RP79/~SOFTWARE
29.5M Oct 17 21:44 /sda1/~/RP80/~SOFTWARE
5.0M Feb 20 2012 /sda1/~/RP61/~SYSTEM
5.0M Mar 10 2012 /sda1/~/RP62/~SYSTEM
5.0M Mar 10 2012 /sda1/~/RP63/~SYSTEM
5.0M Mar 10 2012 /sda1/~/RP64/~SYSTEM
5.1M Mar 10 2012 /sda1/~/RP65/~SYSTEM
5.1M Mar 10 2012 /sda1/~/RP66/~SYSTEM
5.1M Mar 10 2012 /sda1/~/RP67/~SYSTEM
5.1M Mar 12 2012 /sda1/~/RP68/~SYSTEM
5.1M Mar 12 2012 /sda1/~/RP69/~SYSTEM
5.1M Mar 15 2012 /sda1/~/RP70/~SYSTEM
5.2M Apr 13 2012 /sda1/~/RP71/~SYSTEM
5.2M Apr 25 2012 /sda1/~/RP72/~SYSTEM
5.2M May 31 15:41 /sda1/~/RP73/~SYSTEM
5.2M May 31 16:03 /sda1/~/RP74/~SYSTEM
5.2M Jul 2 10:06 /sda1/~/RP75/~SYSTEM
5.2M Jul 2 10:41 /sda1/~/RP76/~SYSTEM
5.2M Aug 17 13:01 /sda1/~/RP77/~SYSTEM
5.2M Oct 3 16:41 /sda1/~/RP78/~SYSTEM
5.2M Oct 3 16:43 /sda1/~/RP79/~SYSTEM
5.2M Oct 17 21:44 /sda1/~/RP80/~SYSTEM


filefind.txt
--------------

Search results for ntoskrnl.exe

ddf0cb8cd3c6007cdf4ad8f0409ed930 /mnt/sda1/WINDOWS/SoftwareDistribution/Download/177737498e218206868c93f0ed4dee73/backup/sp3gdr/ntoskrnl.exe
2.1M May 4 2012

ddf0cb8cd3c6007cdf4ad8f0409ed930 /mnt/sda1/WINDOWS/SoftwareDistribution/Download/177737498e218206868c93f0ed4dee73/backup/sp3qfe/ntoskrnl.exe
2.1M May 4 2012

a531bbd3de13121c1380ed7dc99082db /mnt/sda1/WINDOWS/$hf_mig$/KB2393802/SP3QFE/ntoskrnl.exe
2.1M Dec 9 2010

8d061bb825bc606c2b1c6f7452d1baaa /mnt/sda1/WINDOWS/$hf_mig$/KB2676562/SP3QFE/ntoskrnl.exe
2.1M Apr 11 2012

f512c662874d7545e5bd8005e6800a44 /mnt/sda1/WINDOWS/$hf_mig$/KB2633171/SP3QFE/ntoskrnl.exe
2.1M Oct 25 2011

099a0f80a563ebe935f4a9750f96c219 /mnt/sda1/WINDOWS/$hf_mig$/KB2707511/SP3QFE/ntoskrnl.exe
2.1M May 4 2012

efe8eace83eaad5849a7a548fb75b584 /mnt/sda1/WINDOWS/$hf_mig$/KB956572/SP3QFE/ntoskrnl.exe
2.1M Feb 7 2009

0c89243c7c3ee199b96fcc16990e0679 /mnt/sda1/WINDOWS/$NtUninstallKB956572$/ntoskrnl.exe
2.1M Apr 13 2008

7a95b10a73737ebf24139aaa63f5212b /mnt/sda1/WINDOWS/$NtUninstallKB2393802$/ntoskrnl.exe
2.1M Feb 6 2009

ddf0cb8cd3c6007cdf4ad8f0409ed930 /mnt/sda1/WINDOWS/system32/dllcache/ntoskrnl.exe
2.1M May 4 2012

ddf0cb8cd3c6007cdf4ad8f0409ed930 /mnt/sda1/WINDOWS/system32/ntoskrnl.exe
2.1M May 4 2012

ddf0cb8cd3c6007cdf4ad8f0409ed930 /mnt/sda1/WINDOWS/Driver Cache/i386/ntoskrnl.exe
2.1M May 4 2012

64c1adf6df629f340c5a439fe0ef8ed1 /mnt/sda1/WINDOWS/$NtUninstallKB2633171$/ntoskrnl.exe
2.1M Dec 9 2010

892cddff7ef96951b9b0b50974070e47 /mnt/sda1/WINDOWS/$NtUninstallKB2676562$/ntoskrnl.exe
2.1M Oct 25 2011

536168936ebf326e36c655ec5ae34b03 /mnt/sda1/WINDOWS/$NtUninstallKB2707511$/ntoskrnl.exe
2.1M Apr 11 2012

#12 etavares

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Posted 15 November 2012 - 09:00 PM

Hi lather,

I figured winlogon was fine, but need to check. Sometimes the replacement copies can be bad. I looked at ntoskrnl.exe based on the GMER image you shared. But, it's legitimate.

Let's try to restore an earlier restore point. If this doesn't work, I'm afraid the only remaining option is a repair installation or a reformat/reinstall.

  • Boot into xPud as before.
  • Open a terminal from the flash drive as before.
  • At the prompt type bash rst.sh -r and press Enter
  • WHen prompted for the restore point, type 77 and press Enter
  • Please post restore.log that will appear on the flash drive when that process completes.

-etavares


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#13 lather

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Posted 16 November 2012 - 09:32 AM

OK, done that, and here's the file:

restore.log
----------------

SOFTWARE hive restored from RP77
SYSTEM hive restored from RP77
SECURITY hive restored from RP77
SAM hive restored from RP77

#14 etavares

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Posted 17 November 2012 - 06:32 AM

OK, how is the computer running at this point?


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#15 lather

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Posted 17 November 2012 - 08:19 PM

I'm assuming from your last message that you wanted me to try booting from the HDD, so I gave it a go. Unfortunately, there's no change there, and the boot-up process is still ending with the BSOD and the same error message as before. I tried both a normal boot, and also Last Known Good Configuration, but both ended with the same BSOD.




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